On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Vegas Gems Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments among customers. On the positive side, many users appreciate the variety of games, ease of navigation, and attractive bonuses offered, with some noting efficient cash-out processes and responsive support. However, significant concerns arise regarding verification difficulties, inconsistent customer service, and perceived lack of transparency, particularly related to bonuses and payouts. Many customers express frustration with slow response times and repeated verification requests, leading to a sense of distrust. This duality highlights the need for improved customer support and clearer communication to enhance user experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
If you have the opportunity to play this game of life you need to appreciate every moment. So let's go get paid!
I love these games and the money is unbelievable and and great blessings when you are in need, give it a try.
I love the games they are high end exitabke and full of bonuses I enjoy the promotions the customer service and the potential for winning
Great platforms nice customer service, exciting, engaging games fun filled times la la la la la la la la la
They have great Fast & friendly customer service! 😘😘😘 So many Platforms to Choose from & so many bonuses I recommend yall to join this platform And they Cash you out To I give them 5 Stars
Please Use My Referral Code: 576cce5f3b
Dear Tarika, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority and we look forward to seeing you again!
They have fawt friendly customer service hot platform so many bonuses I recommend yall to join this platform I give them 5 stats
It took about ten times before I was able to sign up. Customer service was quick, but it needs to be updated.
Thank you for your review! We appreciate your feedback. Just a friendly reminder, ID details has to be clear to maintain the security of our accounts. Thanks!
This is an amazing online casino that helps you keep your mind busy while you've been having a rough day
Dear Amanda, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority and we look forward to seeing you again!
This platform is very legit and very awesome I really Recommend others to try it out
What made my experience great is how they were able to grant me my sign up bonus as they said they would
They have many slots to chose from great customer service I urge everyone to try this company out asap
What a great game to play so don't miss out come in join the fun people and let's enjoy the fun and the prizes
Dear Kentrail, we are really sorry that you had this experience. We would be really happy to solve this unfortunate issue.
Please contact us at info@vegasgems.games with your website email and we would be happy to help you!
I haven't been able to fully get into it because for some reason it won't take my ID and I have submitted it over 10 times. It has never been this hard to get verified. I never went threw this much it's really don't make any sense.
Dear customer, we are really sorry that you had this experience. We would be really happy to solve this unfortunate issue.
Please contact us at info@vegasgems.games with your website email and we would be happy to help you!
Very amazing platform you don't have to worry about getting scammed here everything is on the website it's your money the staff will make sure you get it
Dear Dusty, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority and we look forward to seeing you again!
The staff was very respectful and helpful made sure I got the most out of my money very knowledgeable
It's a little leggy and graphics could be better.it needs more votality and it will be a good Plat form.
Dear Luke, we are really sorry that you had this experience. We would be really happy to solve this unfortunate issue.
Please contact us at info@vegasgems.games with your website email and we would be happy to help you!
Offered sign up bonus and never received it, they offer free sign up bonus and it's not free you have to buy credits to receive bonus
Dear Javier, we are really sorry that you had this experience. We would be really happy to solve this unfortunate issue.
Please contact us at info@vegasgems.games with your website email and we would be happy to help you!
Have had to submit for verification over 5 times and still no good, has been worst platform experience ever dealt with
We sincerely apologize for the less-than-ideal experience you encountered. We deeply regret any inconvenience caused and would like to swiftly address and resolve this issue for you. Please reach out to us at our support email, providing your website email, and we will do our utmost to assist you promptly. Your satisfaction is of utmost importance to us, and we appreciate the opportunity to make things right.
info@vegasgems.games
Part1 of maybe 3 reviews I submitted 3 supporting photos of my ID and selfie which all the are Uber clear and all three were denied my birthday was December 23rd and on the day my ID expired. Expired or not that is me and I submitted it the day before it was expired they are saying that none of my photos meet there criteria all unfairities aside I have not received my new License yet and being they took so long to review them they were now expired and of'curse they didn't tell me that was the reason but any intelligent person can read the small print or read between the lines so I'm pretty sure that is the reason I am still not verified
We sincerely apologize for the less-than-ideal experience you encountered. We deeply regret any inconvenience caused and would like to swiftly address and resolve this issue for you. Please reach out to us at our support email, providing your website email, and we will do our utmost to assist you promptly. Your satisfaction is of utmost importance to us, and we appreciate the opportunity to make things right.
info@vegasgems.games
Just signed up, easy process and great ganevseltion can't wait to play more.hopefully redeeming a breeze too..
Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!
Great business good fast sign you want regret it I promise it takes as long as 5 min and then it's great to
We sincerely apologize for the less-than-ideal experience you encountered. We deeply regret any inconvenience caused and would like to swiftly address and resolve this issue for you. Please reach out to us at our support email, providing your website email, and we will do our utmost to assist you promptly. Your satisfaction is of utmost importance to us, and we appreciate the opportunity to make things right.
Great platform. Legit. I've redeemed twice from free play on your sign up bonus. Friendly and very prompt and fast customer service.
Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!
Easy to understand great graphics and great games! Love the customer service"s polite and helpful attitude
Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!
It's one of the hottest places to play right now with the best onboarding promotions and bonuses, not to mention the quality and speed of customer service with great redeeming and deposit rules. Doesn't get much better than this ladies and gentlemen.
Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!
Very fast response customer service and alot of gaming platforms to play on.Easy site to operate and great
Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!
Vegasgems.games had very fast & friendly service. They offer many different ways for players to earn bonuses. Great platforms. Totally legit. I am definitely putting them in my top 3 places to play with.
Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!
They are a great option for getting your gambling fix utilizing the crypto currency markets for depositing and redeeming. Support staff are typically A plus. The games are awesome with a great variety and many options depending on your style of gaming. Definitely worth the try you wont regret it!
Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Barbara, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority and we look forward to seeing you again!