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  • VarageSale

Overview

VarageSale has a rating of 1.85 stars from 125 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about VarageSale most frequently mention personal information, and power trip problems. VarageSale ranks 57th among Consignment sites.

  • Service
    22
  • Value
    16
  • Shipping
    6
  • Returns
    7
  • Quality
    16
Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
4
15
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What reviewers want you to know

Positive highlights

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Critical highlights

  • But my (& others) biggest problem is with an admin named Kimberly Goodman-French.
  • I again contacted support, and was told I couldn't use a googled pic as my profile pic.
How would you rate VarageSale?
Top Positive Review

“Friendly neighborly sales site”

Carol C.
4/21/21

So much great meetings with people that sell. So happy I joined and get to save money on good things.

Top Critical Review

“BAD APP AND WORST WEBSITE”

No N.
10/6/20

Too many unreasonable rules to follow and they kick people out suddenly without any notification or any reasons given... I would recommend you not to use. Some sellers never replied messages. The app has problems frequently. Not user friendly at all. Search results are not what you're searching. Admins are not checking messages. You need to wait for membership approval. You cannot change your name even your name is legally changed but you can't change on varagesale. Very stupid..

Reviews (125)

Rating

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Reviews that mention popular keywords

admin (47) profile pic (5) facebook marketplace (4) community (24) erika lee (4) power trip (5) anything (12)
Thumbnail of user carolc1475
1 review
1 helpful vote
April 21st, 2021

So much great meetings with people that sell.
So happy I joined and get to save money on good things.

Thumbnail of user sarahk1009
1 review
0 helpful votes
May 14th, 2021

I can honestly say I've been using varagesale for about 7 years, you just need ONE PHOTO & your name (or any name) to get approved & the rules are not that bad to follow
Examples (No counterfeit items. No animals allowed, always follow the time when you want to sell or buy an item 'if you sell or buy an item make sure you contact the first person who messaged')
I've had problems with it sure, people were mean/racist to me but I told the administration & they revoked there account.
Also you CAN CHANGE YOUR NAME. My name on the app isn't even my real name.

Tip for consumers:
Varagesale is a very good app & of you have any troubles just contact the admin (there is always MORE than 1).
This site is alot better than kijiji because atleast you can see if there an honest seller

Products used:
Projector, portable air conditioner, Nintendo switch 5 games, king size bed, shoes, ps4, ps5, air fryer xbox 360 games, wii with games

Service
Value
Quality
Thumbnail of user patricias1349
1 review
1 helpful vote
May 13th, 2020

We have a great VS community. From time to time like anything we get a bad member but they don't last long.
We tend to get impatient when VS is having app issues but then a member will remind us how great VS's platform is compared to others and then we find patience.
I will say I have noticed more app issues since VS was sold BUT we are still happy with VS.
Besides meets and ppu's we meet weekly on Fridays to exchange our sales/purchases and we have annual an Christmas Party, Easter Egg Hunt for our little ones & end of summer party.
A pic of our Christmas Party Gifts.

Thumbnail of user lisat1536
1 review
0 helpful votes
November 3rd, 2021

I've bought tables, chairs and other stuff for my son's apartment.
There's lots of things to stuff to look at but the deals are great for the quality and people are usually real friendly.

Thumbnail of user tl123
2 reviews
6 helpful votes
August 30th, 2017

Low ratings for holding members to conduct and location standards? Sounds like sour grapes to me. I'm a mom buying stuff for my family and often have my kids in the car with me. I'm not meeting some random stranger in a parking lot. VarageSale admins make sure members meet the guidelines for the community in my area, and hold them accountable for their actions. No unsolicited $#*! pics here - people who don't follow rules of common courtesy are removed.

Service
Value
Quality
Thumbnail of user bethanyf21
1 review
5 helpful votes
December 29th, 2018

I have been using varage sale to buy and sell household items for years. Sure, you're going to run into problems every now and then, seems all communities are not the same. Ours is run by very helpful admins, they just expect you to read and know the rules. Pretty easy if you don't try to skirt around the rules and aren't looking to cheat buyers. If you're buying, make sure you know what you're buying before handing over the money. Its great if you're on the up & up, you can get some great deals.

Thumbnail of user patriciac218
1 review
5 helpful votes
November 27th, 2017

04/2018: I am still finding VS to be a great platform for buying and selling. While reading the other reviews I observe that the low ratings seem to revolve around bad experiences with sellers rather than the APP itself. There is no real way to control human behavior (My experience is that members do get revoked if needed). The Tech support is like no other. You can't contact other platforms and get "real people" assistance like you do from this APP.

I find the messaging feature to be great -- messages cannot be "shared" screenshot and passed on yes, but that can be said for any messaging system (FB, email, etc.)
As for people buying and re-selling, I don't understand the problem - you sold it, got what you wanted for it now the item belongs to someone else to do as they please.
11/2017: I find VS to be a very organized way to buy and sell.
I love that it is pretty much kept local. Please don't let a few negative reviews keep you from trying it. I read through several of the reviews here. I have found that if you treat VS as a garage sale things run pretty smooth. ALWAYS - inspect items before turning over cash, follow the community specific rules, and treat others the way you expect to be treated. You cannot blame the Admins for poor ethics on the part of a buyer or seller. Admins seem to do the best they can at enforcing rules. Communities I belong to encourage reporting issues. They are recorded and if a trend develops the member risks membership privileges. One, even two reports does not constitute a trend. If something seems fraudulent or illegal, report to local authorities then notify Admin with copy of paperwork. If convicted there are more grounds for revocation.

Tip for consumers:
If you have questions or issues insure you contact either the Admin or VS Tech Support directly.
Be sure if you post items for sale you check for interest notices regularly and if you "Message Seller" to show interest/purchase don't leave the seller hanging. Everything revolves around good communication and follow through.

Service
Value
Thumbnail of user jessj22
2 reviews
0 helpful votes
August 30th, 2017

Our family is able to find great deals on things we need and sell the things we no longer use. VarageSale has helped create a local, family-friendly, trusted environment for my families needs. Thanks VarageSale <3

Thumbnail of user windyh1
1 review
2 helpful votes
August 31st, 2017

Greatest app, EVER! Easy to use, easy to sell and buy! I highly recommend this app! Very helpful, resourceful, and efficient!

Thumbnail of user hopet7
1 review
2 helpful votes
August 30th, 2017

I feel so safe shopping in VarageSale bc it's locals only. I don't have to worry about scammers spamming me. Anything inappropriate is removed by an Admin right away. It's come to be the only app I use to sell my family's stuff.

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From the business

VarageSale is the family-friendly app to buy and sell new and used items locally. Trusted by millions, shop with verified people within your own community.

Company Representative

Thumbnail of user kellya104
Kelly A.

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