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Vanilla Star Jeans has a rating of 1 star from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. Vanilla Star Jeans ranks 2045th among Women's Clothing sites.
I have the exact same experience as the other reviewers. Too bad I didn't read them before I ordered. They steal your money and that's all there is to it. No reply to several emails. Got a shipping email but Fedex only has shipping label, no jeans! I think this company should be reported to the authorities immediately. No refund, no email, no pants... SCAM
I have the exact same experience as the other reviewers. Too bad I didn't read them before I ordered. They steal your money and that's all there is to it. No reply to several emails. Got a shipping email but Fedex only has shipping label, no jeans! I think this company should be reported to the authorities immediately. No refund, no email, no pants... SCAM
I made an account and placed my first order, received an email confirmation that the order was received and then shortly after recieved another email saying this:
We are sending you this to inform you that we were unable to
Send you the item ordered from us, as the item is not in
Stock.
Our website is going through a maintenance issue due to
Which some items were shown available all weekend, when in
Reality they weren't.
We have processed your refund (for the dark wash butt
Lifting skinny jeans) back into your account, of $19.99
You will receive the money back in 3-5 business days.
We really apologize for this inconvenience and would like to
Give you a 25% off Coupon for all your purchases moving
Forward.
Please use 25%OFFEVERYTHING upon check out.
Should you have any other questions or concerns, please feel
Free to let us know.
Have a nice day!
Thank You!
The Customer Service Team
Vanilla Star Jeans
[ *******@vanillastarjeans.com]( mailto:*******@vanillastarjeans.com)
[ www.vanillastarjeans.com]( http://www.vanillastarjeans.com)
The best gift you can give us is a testimonial or product
Review on our website - It will allow google to send more
Customers our way - Thank You!
It has been much longer then 3-5 days and still have not received my refund. I truer to email back and have gotten no response. Do not order from this website your money is likely to be taken!
My daughter set up an account to order from this site. We received notification from paypal that payment was taken. A webmaster sent an email to confirm the order was received. We've heard nothing since. There are no shipping dates provided, the website has no details regarding customer service and who to contact. I have sent multiple emails to anyone who emailed me regarding payment for the order or the order itself, or the one email given on the website - nobody has replied. I think this is a scam.
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