Vangoghvegas

I was not able to even get the opportunity to see the show as I purchase tickets that were to be for when I planned on being in Las Vegas (there show there) and they emailed me after my purchase that the dates were changed to 2 months (Producer of the show Corey Ross) saying there sorry but due to unfortunate circumstances) later when I was not going to be in Las Vegas. I was told I could get a refund (via email) which I tried to get and they never sent me the refund but instead sent me tickets for a new date I never approved nor will I be in Vegas at that time. I paid close to $200 for these tickets (requested a refund) and I sent them numerous emails and tried to call the number listed on their website to no available You don't get a person to speak to only "they are not able to answer your call " email them which I did 4 times to send me a refund. Be very careful if you buy tickets because if THEY/COMPANY change the dates you will not get a refund and right now I am down almost $200 and it looks like I am not going to get my refund for their change of dates! That in my eyes is called stealing and I don't thing it is legal to buy tickets for an event and when the company cancels the event they keep your money! UPDATE 7/28/21 I finally got through after trying for days to get through to their customer service and they said I should receive a refund within 10 days and I have yet to see that, UPDATE 8/6/21 I finally received my refund and my advice is to hire more people to help control the excessive wait times when trying to get a live person for their date changes or just to speak to a live person which may or my not happen. If you make changes don't assume it will be ok for your customers.