• Vanccy

Vanccy

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Overview

Vanccy has a rating of 1 star from 13 reviews, indicating that most customers are generally dissatisfied with their purchases. Vanccy ranks 650th among Shoes sites.

  • Service
    8
  • Value
    8
  • Shipping
    8
  • Returns
    8
  • Quality
    8
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
2
See all photos
How would you rate Vanccy?
Top Critical Review

“Scam”

C M.
5/19/22

I attempted to cancel the order 10 minutes after I placed it when I realized they are not carrying name brand products but a cheap off brand. I was advised my order was already mailed out. Two days later it was shipped as I had filed a dispute with Paypal so they were required to provide a tracking number to Paypal. Now 20 days later from the tracking - I have received the cheap knock-off and can get no response on a return.

Reviews (13)

Rating

Timeframe

Other

Thumbnail of user cm992
1 review
3 helpful votes
May 19th, 2022

I attempted to cancel the order 10 minutes after I placed it when I realized they are not carrying name brand products but a cheap off brand. I was advised my order was already mailed out. Two days later it was shipped as I had filed a dispute with Paypal so they were required to provide a tracking number to Paypal. Now 20 days later from the tracking - I have received the cheap knock-off and can get no response on a return.

Tip for consumers:
Don't

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user robina474
1 review
3 helpful votes
December 29th, 2022
Verified purchase

I ordered some shoes and as soon as I completed my order I realized I should check the price on Amazon and the same shoes were $16 less and free shipping if you have to return. In less than 5 minutes I emailed customer service to cancel my order which they responded following morning as to why and I explained and still the order was shipped now I have to deal with the return and trying to get a refund for my shipping. Plus the shoes don't even fit They are very large for a size 7. If only they had canceled my order when requested.

Tip for consumers:
Check Amazon Prices first!!!

Products used:
shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user lorie326
2 reviews
3 helpful votes
December 21st, 2022
Verified purchase

This is the most horrible experience ever. I wish I checked the reviews first! I made a huge mistake. The product is literal garbage. Shoes are cheap garbage. Been going round and round with their horrible customer service. Save yourself a headache and do not purchase ANYTHING from them!

Tip for consumers:
Just don’t purchase here

Products used:
None. I sent it back

Service
Value
Shipping
Returns
Quality
Thumbnail of user lindac3684
1 review
3 helpful votes
January 10th, 2022

I ordered a nearly $50 bathrobe for Christmas.
This company rerouted my package back to themselves in China, and had a fake customer sign off on my behalf as having received my package already.
I never received my product in USA.
They stole from me, declared my product was issued to me, and closed the transaction as completed.
I tried writing a negative review on their webpage for product, it was immediately removed.

I've reported this claim to PayPal who is investigating.

This isn't a company, it's a fraudulent money scheme.

Thumbnail of user pattyw194
1 review
2 helpful votes
October 17th, 2022

I bought a pair of shoes. Totally cheaply made. Size not even close. They do not honor returns. Total crooks.

Thumbnail of user ariellen10
1 review
2 helpful votes
May 19th, 2021

I ordered a dress and it was not at all what was pictured. It was completely different, cheap material, and see-through. I emailed to return and they would not send me the information to return the item. After multiple emails, they said they would refund me, but they never did and won't reply to my emails. DO NOT PURCHASE FROM THIS SITE.

Thumbnail of user angler18dc
1 review
2 helpful votes
April 11th, 2023

Waited a month for delivery from China. Shoes were defective. Straps on right sandal were excessively long, unwearable. Absolutely no response from "vendor" to emails requesting return RMA and instructions. DO NOT BUY FROM THIS NO SERVICE PERSON.

Products used:
CANNOT USE SANDALS.

Service
Value
Shipping
Returns
Quality
Thumbnail of user gailb863
1 review
2 helpful votes
November 14th, 2022

I wish I had seen the reviews before I ordered shoes. The shoes were cheap and did not fit and even though i was finally given an address and permission to return them for a full refund, the cost of postage to send it back to China was over $200. This company is a total scam. I wish I had been more aware

Products used:
None, gave shoes to recycling

Service
Value
Shipping
Returns
Quality
Thumbnail of user deborahc2320
1 review
2 helpful votes
January 14th, 2023

Ordered sneakers 12/4/22 still have not received.wish I had read the reviews first DONT NOT SHOP HERE THEY ARE A RIP OFF! Can't even get my money back terrible experience they deserve no stars!

Thumbnail of user lindaf2411
1 review
2 helpful votes
January 9th, 2023

I ordered a a pair of shoes and trying to get tracking on order numerous times no response I guess I have been duped. Will never order again. Have reported to better business bureau.

Service
Value
Shipping
Returns
Quality
Thumbnail of user luannes51
1 review
0 helpful votes
October 19th, 2023

I ordered a simple white shoe 6.5 and it was to small. Vanccy returned my money said keep the shoes. But I really liked the shoes so I ordered again size 7 in the white and black. BUT now I get a size 8. I'm still trying to get a 7 or my money back. I had also ordered a red pair and black pair of sandal mules. The red pair fit just fine but the black pair was like a size 6 and my heal hung over the back. Vanccy said keep them and I received another black pair but still to small same size. Now I may have been ghosted but I'll call my Mastercard company and file a dispute and get my money back. I CERTAINLY WON'T BE ORDERING AGAIN FROM VANCCY.

Products used:
4 PAIR OF SHOES

Service
Value
Shipping
Returns
Quality
Thumbnail of user vernettae2
1 review
1 helpful vote
June 30th, 2022

This Company is a FRAUD! The products are FAKE! There off sized and smell of plastic and chemicals! GASOLINE TO BE EXACT! They do not do refunds even though they say they do! I've tried to ask how to RETURN THE PRODUCT, And they said "THAT'S HOW ITS MADE" DO NOT BUY FROM THIS COMPANY! IM IN THE PROCESS OF CONTACTING THE BBB.

Tip for consumers:
DO NOT USE THIS SITE!!! CHEAP! FAKE PRODUCTS

Products used:
Sandals

Service
Value
Shipping
Returns
Quality
Thumbnail of user millyc6
2 reviews
1 helpful vote
March 27th, 2023

On the 11/10/22 I made a purchase for a blk shoes in the amt of $46.98, with order #V*******. I reach out that 1st time & it was resend, but still hv not received the pkg, all am asking for is a refund on my purchase. I get no response!

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