business logo of VampireFreaks

VampireFreaksReviews 10,629

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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About the Business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
924
value
285
shipping
286
quality
4,768
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
Michigan
1 review
0 helpful votes
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May 10, 2025

I want all the ouija plague doctor merch! This site is so dark and beautiful.

Date of experience: April 30, 2025
California
1 review
0 helpful votes
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May 10, 2025

It was very fast and was handled with care. Packaging was just right with the items I ordered.

Date of experience: April 24, 2025
Ohio
1 review
0 helpful votes
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May 10, 2025

Awesome products! Will definitely buy from Vampirefreaks again! Also love how quick it shipped.

Date of experience: April 30, 2025
France
1 review
0 helpful votes
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May 10, 2025

Très content de mon petit médecin de la peste, il est terrible 🤩

Date of experience: April 30, 2025
Illinois
1 review
0 helpful votes
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May 10, 2025

Ease of ordering. Lots of options & brands in one place. Shipping prices are reasonable.

Date of experience: April 30, 2025
Maryland
1 review
0 helpful votes
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May 10, 2025

My order from 4/12/25 was excellent. So much so that I placed another order a couple days ago. I asked for you to include the plushie in this last order (which I don't think shipped out yet), but I was told no bc of a discount. So, that didn't feel great.

Date of experience: April 12, 2025
Colorado
1 review
0 helpful votes
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May 10, 2025

Positive experience. I love the skirt. Its good quality, and shipped quickly.

Date of experience: April 30, 2025
Virginia
1 review
0 helpful votes
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May 10, 2025

Very good would shop there again, got stickers with my order which were really cute

Date of experience: April 30, 2025
Pennsylvania
1 review
0 helpful votes
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May 10, 2025

The entire experience was awesome. Love all of my things and the extras sent with them.

Date of experience: April 30, 2025
New Mexico
1 review
0 helpful votes
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May 10, 2025

Shopping experience was great. The website was easy to navigate and i had zero issues with my order. While I couldn't exactly track it, i didn't mind because I was given an estimated delivery date and it arrived a day before.

Date of experience: April 30, 2025
Pennsylvania
1 review
0 helpful votes
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May 9, 2025

Size guide was off for the dress I purchased and it is no longer on the website to downsize.

Date of experience: April 30, 2025
Ohio
1 review
0 helpful votes
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May 9, 2025

It was easy to order. It didn't seem like it took very long for me to get what I ordered. I love their items, and I will definitely order again.

Date of experience: April 30, 2025
Washington
1 review
0 helpful votes
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May 9, 2025

It was good. No big issues. Got everything i wanted plus extras

Date of experience: April 29, 2025
New York
1 review
0 helpful votes
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May 9, 2025

All good! As advertised. Also fast service and delivery. Will definitely shop again

Date of experience: April 29, 2025
Florida
1 review
0 helpful votes
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May 9, 2025

Awesome. Bought a few things for girlfriend. She definitely loves them… i enjoy her in very much when she wears them

Date of experience: April 29, 2025
Minnesota
1 review
0 helpful votes
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May 9, 2025

A++, pretty fast shipping and excellent item, good communication throughout. I will definitely be shopping with you again! 🖤

Date of experience: April 29, 2025
Kansas
1 review
0 helpful votes
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May 9, 2025

My experience is, I bought something and a couple weeks later it was here. It was as advertised. No complaints here.

Date of experience: April 29, 2025
Michigan
1 review
0 helpful votes
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May 9, 2025

Got my item quickly and the product was as described along with being well packaged

Date of experience: April 29, 2025
California
1 review
0 helpful votes
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May 9, 2025

Excellent as always. Always a pleasure to order from you guys

Date of experience: April 29, 2025
Washington
1 review
0 helpful votes
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May 9, 2025

Great fit, great quality, in love with my new at home wear! Had a vampirefreaks account in the early 00s.

Date of experience: April 24, 2025