VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I had the Kreepsville black bat hair clip for a while but it broke and a month later I got an ad for Vampire Freaks products and I saw they had the same hair clip! The last one I got was from Amazon but I was eager to give my money to someone other than Amazon. I picked out a couple other small things and since I live on the east coast the package came pretty quick!
Every other site that Ive shopped at for the last 20 years with half of whats offered here is based in the United Kingdom and shipping can be brutal. I will definitely be returning and shopping as long as Its up and running. Happy to say its my new go-to.
I came across your website while scrolling on social media. I immediately was drawn to the oh so sweet Bat wing umbrella. After seeing it came in Red/Black, it was a no brainer! I whipped out my cc and bought one. I am a baseball mom who sits out in sun a lot. My son plays high school ball and his school colors are Red/Black so this works out perfect! I kinda wish it was a little larger in size to cover more shade, but it will work. For the price, the material doesn't seem too sturdy and feels like plastic. I don't know how long this umbrella will last in winds but for now, it's definitely a eye catcher out on the bleachers and will do the job of protecting me from the brutal Texas sun/heat.
Easily navigated the website and added my items to my cart and proceeded to checkout. Easy to use site with a smooth transaction. Thanks for making a great site for your customers!
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!