business logo of VampireFreaks

VampireFreaksReviews 10,629

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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About the Business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
924
value
285
shipping
286
quality
4,768
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
New York
1 review
0 helpful votes
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May 13, 2025

You're daddy's good girl! I'm so proud of you. I love it when you keep eye contact while on your knees!

Date of experience: May 3, 2025
Sweden
1 review
0 helpful votes
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May 12, 2025

It was amazing! Everything went so smooth on delivering my packages and I loved my order!

Date of experience: May 3, 2025
Washington
1 review
0 helpful votes
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May 12, 2025

Got my partner the perfect pair of boots for their birthday on sale! They came quickly and in perfect condition!

Date of experience: May 2, 2025
New York
1 review
0 helpful votes
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May 12, 2025

I had the Kreepsville black bat hair clip for a while but it broke and a month later I got an ad for Vampire Freaks products and I saw they had the same hair clip! The last one I got was from Amazon but I was eager to give my money to someone other than Amazon. I picked out a couple other small things and since I live on the east coast the package came pretty quick!

Date of experience: May 2, 2025
Washington
1 review
0 helpful votes
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May 12, 2025

The necklace was Delivered right on time. I certainly will order again from them.

Date of experience: May 2, 2025
Kentucky
1 review
0 helpful votes
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May 12, 2025

Navigating the website seemed easy and making the purchase was user friendly.

Date of experience: May 2, 2025
Tennessee
1 review
0 helpful votes
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May 12, 2025

The best store, I love you Vampire Freaks always have the best items and customer service, thank you!

Date of experience: May 2, 2025
Nebraska
1 review
0 helpful votes
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May 12, 2025

Great experience as described great communication will order again when larger sizes are in stock

Date of experience: May 2, 2025
Washington
1 review
0 helpful votes
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May 12, 2025

The bag i ordered arrived on time, it's beautiful, and the inside is really nice!

Date of experience: May 2, 2025
California
1 review
0 helpful votes
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May 12, 2025

Easy to order and arrived in a reasonable amount of time. One of the items didn't look good on me and am working through the return of that item.

Date of experience: May 2, 2025
California
1 review
0 helpful votes
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May 12, 2025

Order was neatly packed and exactly what I ordered! High quality items that were even better in person!

Date of experience: May 2, 2025
California
1 review
1 helpful vote
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May 12, 2025

Every other site that Ive shopped at for the last 20 years with half of whats offered here is based in the United Kingdom and shipping can be brutal. I will definitely be returning and shopping as long as Its up and running. Happy to say its my new go-to.

Date of experience: May 2, 2025
New Jersey
1 review
0 helpful votes
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May 12, 2025

One two three four five six seven eight nine ten eleven twelve.

Date of experience: May 2, 2025
Pennsylvania
1 review
0 helpful votes
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May 12, 2025

It came fast and I love everything i got. I got free stickers and a pin too! Thank you so much

Date of experience: May 2, 2025
California
1 review
0 helpful votes
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May 12, 2025

I came across your website while scrolling on social media. I immediately was drawn to the oh so sweet Bat wing umbrella. After seeing it came in Red/Black, it was a no brainer! I whipped out my cc and bought one. I am a baseball mom who sits out in sun a lot. My son plays high school ball and his school colors are Red/Black so this works out perfect! I kinda wish it was a little larger in size to cover more shade, but it will work. For the price, the material doesn't seem too sturdy and feels like plastic. I don't know how long this umbrella will last in winds but for now, it's definitely a eye catcher out on the bleachers and will do the job of protecting me from the brutal Texas sun/heat.

Date of experience: May 2, 2025
Louisiana
1 review
0 helpful votes
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May 12, 2025

Fast and easy, with no mistakes. Delivery was fast too - I got it much earlier than expected.

Date of experience: May 2, 2025
Louisiana
1 review
0 helpful votes
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May 12, 2025

Perfect received when I expected it for perfectly. Love them

Date of experience: May 2, 2025
Illinois
1 review
0 helpful votes
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May 12, 2025

Shopping was quick and easy; delivery was fas fast; products were as advertised and well made. The freeby was an added, well appreciated bonus.

Date of experience: May 2, 2025
Germany
1 review
0 helpful votes
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May 12, 2025

Easily navigated the website and added my items to my cart and proceeded to checkout. Easy to use site with a smooth transaction. Thanks for making a great site for your customers!

Date of experience: May 2, 2025
California
1 review
0 helpful votes
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May 12, 2025

The product came well protected during shipping and the product itself was gorgeous. I bought two black cat figurines. They were so perfect.

Date of experience: May 1, 2025