business logo of VampireFreaks

VampireFreaksReviews 10,626

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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About the Business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
924
value
285
shipping
286
quality
4,768
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
Rhode Island
1 review
0 helpful votes
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May 14, 2025

Buying is very simple. The website is very easy to navigate.

Date of experience: May 4, 2025
Illinois
1 review
0 helpful votes
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May 14, 2025

I was so surprised with the quality, the black and purple bat wing purse is amazing, vampire freaks keeps you informed every step of the way. Really fast shipping. Waiting for my second order now.

Date of experience: May 4, 2025
Illinois
1 review
0 helpful votes
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May 14, 2025

Very fast delivery and good quality items. I was very pleased with my order.

Date of experience: May 4, 2025
Maine
1 review
0 helpful votes
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May 14, 2025

Very fast n easy. Just too many things that I'll be back to get. Loved them all!

Date of experience: May 4, 2025
West Virginia
1 review
0 helpful votes
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May 13, 2025

Love the items I received... will be back to shop soon! Thank You!

Date of experience: May 4, 2025
California
1 review
0 helpful votes
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May 13, 2025

Easy to navigate and buy from. Attention to details was cute in their packaging. Loved my products. Will buy again and recommend to others!

Date of experience: May 3, 2025
Mississippi
1 review
0 helpful votes
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May 13, 2025

I've become infatuated with VampireFreaks. No complaints whatsoever. Every single item I've received from them, including the combat boots, have been perfect. The shipping is also done wonderfully.

Date of experience: April 18, 2025
Oregon
1 review
0 helpful votes
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May 13, 2025

The overall experience with this company was A++ updated me all the way through the process. Would definitely buy again if needed.

Date of experience: May 3, 2025
Minnesota
1 review
0 helpful votes
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May 13, 2025

Found ya'll on Instagram and had a good experience, both a lace shirt and a pair of platforms

Date of experience: May 3, 2025
Virginia
1 review
0 helpful votes
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May 13, 2025

Excellent and speedy shipping. Cute clothes and accessories!

Date of experience: April 24, 2025
Wisconsin
1 review
0 helpful votes
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May 13, 2025

Great products with no issues. Received my products quickly

Date of experience: May 3, 2025
Pennsylvania
1 review
0 helpful votes
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May 13, 2025

Awesome bracelet, I love it. Delivery was good and the packaging was done with care.

Date of experience: May 3, 2025
New Jersey
1 review
0 helpful votes
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May 13, 2025

Great shirt getting more the fit is perfect love the cut tight where it needs to be

Date of experience: May 3, 2025
New Jersey
1 review
0 helpful votes
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May 13, 2025

Package Arrived quickly and safely packaged before the expected delivery date

Date of experience: May 3, 2025
New York
1 review
0 helpful votes
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May 13, 2025

Genuinely very nice shipping took forever though, I think it took like a week for them to ship everything out! I just wish they would bring back the Slenderman shirts tbh

Date of experience: May 3, 2025
California
1 review
0 helpful votes
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May 13, 2025

Very simple, overall nice! Very good quality clothing. Would recommend!

Date of experience: May 3, 2025
Michigan
1 review
0 helpful votes
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May 13, 2025

This is the most beautiful dress I have ever owned. The extra goodies in the box really made out day, too!

Date of experience: May 3, 2025
Illinois
1 review
0 helpful votes
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May 13, 2025

The quality of the items is top tier. I ordered a skirt and blouse and the details in person far exceeded my expectations! Got a free tote bag with some cute stickers and goodies too:,) I reached out to customer service about getting my items sooner and they were prompt and extremely helpful. I'd definitely buy from them again!

Date of experience: April 25, 2025
New York
1 review
0 helpful votes
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May 13, 2025

You're daddy's good girl! I'm so proud of you. I love it when you keep eye contact while on your knees!

Date of experience: May 3, 2025
Sweden
1 review
0 helpful votes
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May 12, 2025

It was amazing! Everything went so smooth on delivering my packages and I loved my order!

Date of experience: May 3, 2025