VampireFreaksReviews 10,621
About the Business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The whole process was good! No issues. I received my order on time, and I love it!
The items I received were just as expected, great quality for the price, and the free tote with purchase was very cool.
Good experience overall, took a few days longer than expected to get the items shipped out but once they were shipped they arrived in a timely manner.
Happy with the service! However, I ordered the wrong color, can I exchange?
I'm happy with my purchase and will be getting more stuff in the future.
Ordering was easy and order arrived in a reasonable amount of time.
Awesome stuff! Love vampire freaks and their products! The skull hip pouch is probably the best investment I have ever made in my life. Practical, holds a LOT, easy to adjust, high quality materials… 10/10. The SkeleKitty purse is cute but it doesn't have enough practical space inside; I can barely fit a cellphone, so be aware it's more so just cute, not useful.
Excellent! Not sure why this forces me to leave 50 characters though
Ordered a beautiful dress for my daughter's prom. Dress was gorgeous & great quality! She looked stunning! Had so many people asking, "where did you get that dress?" Will definitely be looking here again for unique pieces!
Quick and easy checkout. Got exactly what I ordered and timely too.
Twas splendid. Spooky. Goth. Could use different shirts and stuffs. Not everyone wants to look like Wednesday. I want to look like Friday cuz I'm in love.
Easy shopping experience, fast delivery. The item O order was in perfection condition when it arrived
Was quick, and simple, no damage to the order whatsoever both box and the product were in amazing condition
I have a few of there shirts and all of them are great quality and so freaking cute
I saw you guys on the Shop App and was thinking about purchasing before. Decided it was time.
Buying is very simple. The website is very easy to navigate.
I was so surprised with the quality, the black and purple bat wing purse is amazing, vampire freaks keeps you informed every step of the way. Really fast shipping. Waiting for my second order now.
Very fast delivery and good quality items. I was very pleased with my order.
Very fast n easy. Just too many things that I'll be back to get. Loved them all!
Love the items I received... will be back to shop soon! Thank You!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members