Values Tax

Unprofessional company. I asked for some general questions before payment and they said hire different consultants. They dint care about you. Poor management and staff lack basic knowledge

As per my experience, I won't recommend Values tax for the IRS. Please go with other services for low price.

Have a stupid employees working here to screw the tax return.
Don't go. Highly recommend to avoid them.

Recently had a bad experience. Don't recommend to anyone because of their arrogance. Poor customer satisfaction.

Unprofessional and arrogant. After providing all information and documents, they have missed to disclose all the details. I got audit and was asked to pay balance. When I cross verified, the tax filed and the difference then found out the mistakes made by values tax.

All the good feedback provided on this portal or on valuestax portal are fake.

Been on calls with them clearly mentioning that my name needs to be spelled correctly. In spite of that they still had incorrect name in my forms. The preparer had no idea how taxes were calculated, unable to answer my questions. Please run and find another service.

Three times he did mistake. I got fine from state and federal becuase of his mistake. Asking me to pay extra amount to correct his mistake.

They are a bunch of frauds who let you into a trap by offering $9 tax filing. Just a few days ago they filed my taxes and I got debited 3 times Tax amount close to $3000. The gave me wrong information very confidently. Also, when I enquired about the person who advised me incorrect information, they claim he has resigned. Now when I call them back asking for the issue they very conveniently say. You should have known that. If I knew everything why would I take help of them? After I proved it's their mistake. They never apologized. Own up your mistakes Values Tax

I got my 2018 tax filed through valuetax. Got notice from IRS with lot of penalties to pay back the dues. ValuesTax are very careless and blamed their software and they don't have experience with filing Taxes and running the show from outside the country. I recommend not to use their service.
Also, I got audited for 2016 and had to pay Tax assessment with huge penalties and interest and the valuestax team was unable to produce proper explanation and they said they are not liable for any issues arising from filing. They are a bunch of team just looking for tax fees. I wouldn't recommend these unethical team for anyone.

This company has a team of people who does not understand what you are talking. While filing for the taxes the team has approved the wrong set of documents sent by me without checking anything. I later realised the mistake and approached them. When tried to check them on why this was approved they have no answer and keep disconnecting the call when the same question was asked.
I also had some questions regarding the payment for amendment and when tried to ask them, the guy started off talking rudely as if its my fault.
Tried to check talk to the manager but the team was absolutely useless and they don't let me talk with him. They just wait until you receive your payment and then they just don't give a $#*!.

My biggest mistake was that i did not read reviews about these guys!
I had been referred by one of my friends and now i regret. These guys does not know US tax system as they work out of India. My case was caught in an audit and I had to pay $200 back to the US tax department with a $25 penalty.
They does not know US tax system
They are very rude
Very hard to make them understand anything
Very very greedy people
Referral amount? Don't even think about it. They never give you any. My friend got nothing!

They does not even deserve a one star!
If you are reading this, please stay away from them, else you might end up here writing another rant on your bad experience!

These guys do lot of mistakes and they submit the tax returns. If we ask why still my returns are pending no body responds to us. Until you pay they are very sweet. Later no body bother about you even if it their mistake. Just ignore valuestax.

I asked for amendment and these guys are taking months to do it. After charging money they expect us to do everything like mailing the documents.

They are very sweet and call us more than 2 times a day till we pay the money, once they get the money they don't even bother to reply to our mails and calls. They never pay referral bonus as they promote to get more people. Stay away from this.

I am one among those unfortunate customers to have considered Value Tax [Bethpage,
NewYork, *******] and least to say that I am APPALLED with your service

Incident 1:

#1. Received a notice from IRS dated June 22 that Form 1095-A: Advance tax payment towards medical Health Care, was not considered when filing tax for year 2015.
This advance amount is $1071 as per 1095-A. The letter from IRS clearly states to get submit new Form 8962, copy of 1095-A and new page 2 of tax return including the transferred amount of Form 8962 which is $1071.
When I approached Value Tax uploading the letter on June 27, I have been instructed by the Value Tax EXPERT to send a cheque of $1071 to IRS along with the new documents.
The letter from IRS did not mention anything about sending cheque.
As it did not make any sense to me with basic logical knowledge, why I should be paying again when the amount is already deducted from the refund in the new tax computation, sent a few mails questioning the same as I was not totally convinced.
Finally today, July 7th the Value Tax EXPERT confirms NOT to send the Cheque.

First, why did Value tax did not consider Form 1095-A when filing my tax return originally fo year 2015?

Second, Value tax incorrectly instructed me to send the cheque to IRS.

Third, as the service fee $195 was charged based on the original refund amount and which is now reduced by $1071, will you give back my service fee.

Above all, this is poor service from Value Tax. Your so called TAX EXPERTS are incompetent as my tax was computed inaccurately and incompletely for year 2015.

Incident 2;
I received mail and to follow up a phone call from Value Tax to file for FBAR. I was warned about the consequences of not filing for it
And asked to submit all the documents related to FBAR. When I referred the IRS website I learned that it is applicable for US residents having aggregate value of all foreign financial
Accounts exceeding $10,000 and I do not have such financial accounts.
I do not remember the executive mentioning about this criteria to me. Again either the Value Tax so called TAX EXPERT is lacking knowledge or concealing facts.

After these shocking experiences, the credibility and competence of Value Tax is questionable.