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Claim Your BusinessValuePetSupplies has a rating of 4.85 stars from 88 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ValuePetSupplies most frequently mention customer service, and free shipping. ValuePetSupplies ranks 16th among Pet Supply sites.
I heard about this company while reading a review for another site. The reviewer was quite complementary to your site in comparison to the site I was reading. I looked up your site and ordered only to discover an upgraded version. I called to edit my order. I spoke with Shannon who could not have been more patient and went out of her way to assist in every way. I will be ordering again because today customer service that Shannon provides is rare. The fast shipping is also a plus. Just got a second dog and pads are used more than twice as fast. Way to go Shannon! If ever I need to call customer service again, hope I get you.
The mail service you used (FEDEX) delivered the package to the wrong address. It was delivered to 539 S. 7th Ave instead of my address 539 S. 8th Ave. Thankfully a honest neighbor delivered the package to me later that evening. Not your fault. But in regards to the bully bones I ordered. I have ordered these many times in the past and this order for some reason has many bones that are flattened and not anywhere close to previous orders size wise. I was disappointed as the pups went through a flatten bone in like 10 minutes versus chewing on the round ones for upwards an hour.
I heard about this company while reading a review for another site. The reviewer was quite complementary to your site in comparison to the site I was reading. I looked up your site and ordered only to discover an upgraded version. I called to edit my order. I spoke with Shannon who could not have been more patient and went out of her way to assist in every way. I will be ordering again because today customer service that Shannon provides is rare. The fast shipping is also a plus. Just got a second dog and pads are used more than twice as fast. Way to go Shannon! If ever I need to call customer service again, hope I get you.
I'm quite pleased with the prompt and careful delivery. Thank you for a quality product at a great price
The yak cheese chews and collagen sticks have saved our house from our crazy chewer, Kelce! Thank you very much!
Wide choice of quality products and they are super fast with shipping. Nothing negative at all and I highly recommend looking around and make a purchase or two. You won't be disappointed! My dog loves the United States raised Cattle (and processed in the U.S.) Bully Sticks. They are low stinkers when chewed which is very nice for me!
I made a purchase that I would not need in the future, I called to cancel but it had already shipped. When I received the product I did ship it back with a note in it. I was surprised to get an e-mail from the company telling me that they received the product back and were crediting my account. I didn't have to track the shipment and confirm they received it back, I didn't have to ask for a refund, they just got it taken care of. I appreciate the way they do business.
Best place to buy GREENIES, ever!
Always accommodating, very quick delivery, and lovely people to deal with! The only treat my dog Coda eats!
I inadvertently ordered the wrong product. I called Customer Service and they sent me a return label so I could return the product and order the correct one. I have been buying lamb lung treats in bulk from Value Pet Supplies for many years and I've always been pleased with the quality of the product.
Products used:
lamb lung treats
Delivery was speedy, and overall impressed with the pricing. I can't find bully sticks in my area for these prices!
Excellent selection, service and price. I order regularly and am very happy with Value Pet Supplies.
Always the best from value pet supplies. Never any issues. Always prompt delivery and great service
First time using this vendor and they had the products that I needed, in stock. My regular vendor was out of stock. They also provide for bulk orders which sure beats trying to schedule regular deliveries.
I have ordered from Value Pet for years and always happy with their products and it's shipped very fast. I would highly recommended this site
I always order my pups all natural animal parts snacks thru ValuePetSupplies! Love that the products are "made in the USA"!
My dogs go crazy for every type of snack I've purchased thru this company!
Right size for my needs. Amazing value! Love, Love these pads! I will continue to buy these pads for my untrained poodle. Not her fault, I rescued an international students dog of 1-1/2 years old and never went outside! Sad but so glad for Value Pet pads, I don't know what I would do without them!
I am always pleased with my orders from Value Pet Supplies. They ship immediately so we are never out of our product. The prices are very comparable. Great customer service.
First I have to say, they have SUPER fast shipping! It shipped within hours of ordering, and I received it in a couple of days! I found that if you are just ordering normal amounts of these products, it seems to cost the same as other online stores. The real savings comes in when you buy in bulk, which most places don't offer. I ordered a year supply of both of these products, and I saved $3.00 per box of Greenies! This response board is very hard to write on.
My senior citizen doxipoo has incontenance and luckily doesn't mind wearing them. A younger dog that's not so mellow could probably remove it easily but if you have an older dog with this problem, it just might help. It did for me.
Great site with good prices and easy to get free shipping. Also great customer service and they truly appreciate your business.
What a great company to do business with. Even during this Coronavirus, I had 1200 XL Pee Pee pads delivered to a dog rescue in Texas and they were there within 48 hours. I was happily surprised. Great company.
I ordered treats for my dogs that they love. I found your site on the internet & was very pleased with the price & they were delivered very quickly. I was pleased with my experience in purchasing on your website. Will definitely buy from you again.
Every order with you for YEARS has been a pleasure! Super fast, excellent value, great customer service! Thank you!
Products used:
Ped Pads
This was my first time ordering from Value Pet Supplies and I am pleased. The purchase arrived timely and in good condition. I recommend this site.
Fast shipping great quality pads. You get what you pay for! I been buying these pads for my dog for a few years now and I love them. I started off with the lowest quality ones and worked my way up to see which ones worked best with my dog. These pads don't allow the urine to seep through the pad and could take up over 8 urinations. Love em!
I always have an excellent experience when I purchase from Value Pet Supplies. Fast, accurate, service/
I'm never disappointed when I order. The products are priced right and the quality is excellent. I've found no one beats their prices and I love free shipping.
FREE Shipping for Qualifying Orders. Sign Up for Promos and Coupons. The best Bully Sticks, Puppy Pads and Dog Dental Chews
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