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ValueMyStuff Reviews Summary
The company is generally well-regarded for its efficient and professional appraisal services, with many customers appreciating the quick turnaround and thorough reports that enhance their understanding of collectible items. Positive sentiments highlight the convenience of the process and the credibility of the appraisals. However, some customers express concerns about inconsistencies in appraisal quality and perceived lack of personalized attention, with a few noting that responses felt generic or dismissive. Overall, while the company demonstrates a strong reputation for reliability, there is room for improvement in ensuring consistent service quality and addressing customer feedback more effectively.
This summary is generated by AI, based on text from customer reviews
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Just took photo and measurements and a brief description of what the painting was about. Very easy to use and got back to me very quickly with valuation.
Its not the values given but the responses are from unfriendly to downright rude in some respects.
Further, for my last valuation I gave the measurements (in cm's) on my item description plus the measurements were also provided on the Authenticity Cert...also in cm's. I was disappointed to contacted and asked whether the measurements were in cm's or inches!
I probably wasn't able to provide enough information about the item for the appraiser to work with. As a result we got a somewhat incomplete appraisal.
Thank you for your feedback, I am sorry we have not yet met your expectations with this appraisal.
Please contact us on Info@valuemystuff.com with the valuation reference. We will be happy to review the report to see if we can share any further insight.
We do indeed offer discounted prices on bulk purchases. In addition we currently have an offer of 20% off 1,3 and 10 valuation packages, which we hope you will take advantage of.
The VMS Team
Thank you for your kind words, it is our pleasure to be of service.
Ruth and The VMS Team
Easy to follow process. Timely turn-around. Would recommend to others.
Thank you Karen. We hope to have the pleasure of working with you again soon.
The VMS Team
I thought I had an antique Turkish rug. Really wanted to know it's value and background. Found out it was not what I thought it was but still worth more than I paid for it! It's a gorgeous rug and they gave me feedback on the modifs used on my rug. Thankful for this appraisal and will be appraising a few more items soon!
Thank you for your kind feedback, we are pleased to have been of service.
We currently have a discounted offer of 20% off 1,3 and 10 valuation credit packages, which I hope you will take advantage of.
The VMS Team
Loved it, my letter was appraised before having you do it. Your appraisal was $200 less then the other but all and all a good experience
I did probided pictures of signature and was not even mention in appraisal who is the maker. I was able to find more info myself and potential value of the item the was provided by this " appraisal", not satisfy at all
I received a quick response to my valuation. The process was easy to use.
Over the years I have found these appraisals to be less and less helpful. Aside from the appraiser telling me my tablecloth was of Eastern European influence, it gave no other insight into the item. Often the appraisal that I received back contains much of the same information that I submitted in my appraisal request.
Hello Lisa,
Thank you for your feedback. I am sorry we have recently not been meeting your expectations with our appraisals.
While not all items have a story to tell, we always do our best to share insight into each item we appraise.
Please email us on Info@valuemystuff.com. We will be happy to review the report to see if there is anything further we can share about the piece.
The VMS Team
Easy to do. A price I can afford. Detailed information with justifications
Thank you for your feedback.
We currently have a New Year's promotion of 20% off 1,3 and 10 packages of valuation credits, which we hope you will take advantage of, so that we may be of service to you again soon.
The VMS Team
Great easy ease of use very easy to enter the information in on the computer; great write up with the fancy words makes it look official
The site was easy to navigate and the appraisal was returned within 72 hours.
Very simple to submit, supported by a very efficient, speedy, and reasonably priced service.
First time using this service and so far good experience
I realize that finding a comparable item to mine is difficult. I am also aware of how easy it would be for you to locate the exact guitar I purchased, with the information provided in the details. It seems to me that someone just looked up the guitar, found my purchase price where it is marked "out of stock" and provided my valuation based entirely on that information. I could, of course be wrong.
5 star company! Highly recommend this company for your appraisal needs. Simply email them a few photos your item and for a nominal fee, you'll get an email outlining the value your item, and attached will be a detailed appraisal certificate for your records and insurance purposes.
I will definitely use them again and recommend you do also.
I checked my bank account. The appraisal money was paid on 13th October 2022. I sent a complaint email. I get a reply to prompt me to submit an appraisal. Surely! They don't expect me to pay again for the same evaluation. I have not received an appraisal yet. It was been almost 2 weeks since I paid you. The appraisal was for an Eternamatic 3003 vintage gold watch.
Proof of Purchase: Debit Card details on 10/13 10:31am
Local appraisers wanted $250. This company did both for $50, sent the reports in less than two days. Insurance company accepted the new values which in my opinion were correct based on my own research.
From the business
Founded by ex-Sotheby's director Patrick van der Vorst, we are the world's no. 1 online valuation service. With over 60 experts from leading auction houses such as Sotheby's and Christie's, we provide professional valuation reports within 48 hours for a reasonable fee.
For US clients, you may call our New York line: +1 (917) 525 2444
To find out more, or discuss your needs with a member of our team you can email us at: info@valuemystuff.com
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback, we are sorry not to have met your expectations with our service.
We pride ourselves on our client service and whilst, following a review of our email correspondence with you we are not able to detect any rudeness, we are of course sorry this was your perception. The specialists do sometimes ask our Client Service Team to confirm the dimensions provided by our clients to ensure accuracy as these are of course pertinent to value and we want you to receive the most accurate report possible.
The VMS Team