• ValoreBooks

ValoreBooks

Overview

ValoreBooks has a rating of 4.17 stars from 1,578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ValoreBooks most frequently mention great prices, good condition, and college student. ValoreBooks ranks 2nd among Textbook Rentals sites.

  • Value
    47

Proactively asks for customer feedback

This company responds to reviews on average within 2 hours

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
7
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What reviewers want you to know

Positive highlights

  • I would recommend Valore to all college students.It works for me.
  • I love Valore books and they are my go to for all my text books.

Critical highlights

  • The customer service rep then stated to order through another company if I was unsatisfied.
  • Then, tried to put in our actual billing address (WHICH IS OUR PO BOX).
How would you rate ValoreBooks?
Top Positive Review

“Best prices and easy to use website... love it.”

Brittnie S.
1/6/18

This website is easy to use, I like that there are all formats of the textbooks needed. Its nice to be able to either rent, buy new or used. I've never not found a text book I was looking for. They even have international options. The returns are easy. I do kinda think that its ridiculous to offer textbook buy backs and it being one penny, that would be my only complaint at least make it worth a dollar because whats the point in selling 12 textbooks and only getting under $1.

Top Critical Review

“3 weeks and still no books”

John S.
6/16/23

I ordered my books on May 24th 2023 and its June 16th, there is no update, there is no seller information, the tracking number doesn't show anything, its been that way from the start. You can't contact them by phone. Classes already started 2 weeks ago and no one from this company contacts you back. They got your money and to bad about your books. Now i'm stuck in a class with no books and no way to contact them and get any reply back of where my books are.

Reviews (1,578)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (66) college student (59) billing address (16) text books (52) college books (30) phone number (14)
Thumbnail of user catherinej61
1 review
0 helpful votes
July 27th, 2018

They do cheap rentals and do really good buy backs. However their customer service sucks. I have rented from them in the past and they take forever to ship out and they take forever to look through books to see how much they will give you for books...

Thumbnail of user beccak6
1 review
2 helpful votes
January 2nd, 2018

When I went to fill out the city, state, and zip code, they were greyed out and wouldn't let me type. I had to type it in the address line and get it to autofill. If you're new to this site it wouldn't work for you though.

Thumbnail of user brittnies
1 review
0 helpful votes
January 6th, 2018

This website is easy to use, I like that there are all formats of the textbooks needed. Its nice to be able to either rent, buy new or used. I've never not found a text book I was looking for. They even have international options. The returns are easy. I do kinda think that its ridiculous to offer textbook buy backs and it being one penny, that would be my only complaint at least make it worth a dollar because whats the point in selling 12 textbooks and only getting under $1.

Thumbnail of user yawaa
1 review
0 helpful votes
June 25th, 2017

Good price. Easy to find the book I wanted. I got a quick email as soon as I placed the order. I knew right away that they received my order. I don't have to doubt about the seller credibility.

Thumbnail of user ericl99
1 review
0 helpful votes
January 17th, 2017
Verified purchase

Bought a bunch of textbooks in "alternate edition" aka international version. Supposedly identical material but for 1/10th the price. Assuming everything comes in as expected, 5 stars hands down. Cheaper than anywhere else online.

Thumbnail of user schileyc
1 review
0 helpful votes
August 21st, 2017

Ordering the books was simple and easy, and it cost less than Amazon. I am looking forward to the quality of the product when I receive it.

Thumbnail of user jenniferh339
1 review
0 helpful votes
January 17th, 2018

Textbooks are always crazy expensive. This is one of the only sites that I trust that provides textbooks at a reasonable price. I know other users have had issues with the shopping carts (some even didn't receive their books) but I have not had an issue (yet). I would recommend this to any college student over other sites (however, this site isn't perfect and isn't always the cheapest). Just be aware, order smart.

Thumbnail of user kourtneys3
1 review
1 helpful vote
January 13th, 2017
Verified purchase

Easy site to use. Came and found almost all of my books for my classes. They were way cheaper than any other site. Will consider for graduate school.

Thumbnail of user jeremyc56
1 review
0 helpful votes
January 12th, 2017
Verified purchase

Interface display could improve. Slightly Boring. Don't know site well. Good Pricing, Lower than most others which nice for a broke college student such as myself.

Thumbnail of user kionnar1
1 review
1 helpful vote
January 15th, 2017
Verified purchase

This is my second time ordering. I've been happy with the process so far. Just make sure you read the items description before you buy so that you get exactly what you're looking for. Great prices!

Thumbnail of user dayanas1
1 review
0 helpful votes
February 26th, 2017

Just it needs to be more specific with the shipping date. The arrival day is necessary to know where are you going to receive the book,

Thumbnail of user prestonl11
1 review
0 helpful votes
February 1st, 2017

Easy ordering, but wish there was faster shipping options. Will probably be back next semester but will need to plan a little further in advance for the semester so that everything will be here on time.

Thumbnail of user jackt66
1 review
0 helpful votes
January 11th, 2017
Verified purchase

I had a great time getting the books. These are always the best prices, but when I tried to check out the City State and Zip boxes were all not clickable so i had to go into the sites code and remove the disabled = disabled for each one

Thumbnail of user kelseyb27
1 review
0 helpful votes
August 6th, 2017

The website is very clean and user-friendly. Prices are competitive with other online bookstores, actually came in $2 cheaper than a competitor. Gotta save every penny you can as a student!

Thumbnail of user glendaj7
1 review
0 helpful votes
May 31st, 2017

This was the quickest most efficient process for checking out. I haven't received the book yet but will update review for shipping once received.

Thumbnail of user tammies23
2 reviews
1 helpful vote
August 6th, 2018

It was so easy to rent textbooks from ValoreBooks! The only problem I has was I love to save money and I never saw a place for a coupon code or promo code to save money on my order.

Thumbnail of user mirandas30
1 review
0 helpful votes
March 5th, 2018

We'll see when I get my books. Then I will be a little more forth coming.

Thank you
Miranda Ann Smith

Thumbnail of user orieb20
1 review
0 helpful votes
August 15th, 2018

Ive ordered from this site multiple times and they offer books at a fair price. I hghly reccomend to buy from here if you are tired of buying over priced books

Thumbnail of user keitho12
1 review
0 helpful votes
January 18th, 2017
Verified purchase

Good good good good good good good good good good good good good good good good good good good good good good good good good good.

Thumbnail of user vasudevans
1 review
0 helpful votes
January 22nd, 2017
Verified purchase

The checkout of books is quick and search of a book is efficient. It would be good if there was a login account with my email address.

Thumbnail of user williamb259
1 review
1 helpful vote
January 13th, 2017
Verified purchase

Just placed order but it was the best price on the internet. Found through www.gettextbooks.com. Web site is easy to navigate and checkout is fast and easy. To early to evaluate delivery, product and return.

Thumbnail of user hannahg43
1 review
0 helpful votes
January 12th, 2018

I try to order from Amazon because the shipping is faster with Prime but when they don't have my book or its out of stock Valore usually has it. Between the two I can usually get all my books. Valore also has great costumer service.

Thumbnail of user laurac253
1 review
0 helpful votes
September 9th, 2017

Super glad my text was so inexpensive on here I'll probably be able to get my other two books now too!

Thumbnail of user lindaf134
1 review
0 helpful votes
August 11th, 2017

So glad I found this web. Wanted to read this book. Pastor said it would help me. I am living with stage4 cancer and for some reason this book should help me deal with it

Thumbnail of user davidy118
1 review
0 helpful votes
August 31st, 2018

Make sure to update on the most cost efficient books asap. It is a reliable site for purchasing textbooks compared to Amazon or Ebay but it can be improved further.

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From the business

At ValoreBooks, we understand how expensive college can be. That's why we give students the option to buy or rent cheap textbooks from over 18,000 verified sellers and rental providers who compete to provide the absolute lowest prices. The average student saves about $500 per year when buying or renting all of their required books from our marketplace. ValoreBooks also lets you sell text books directly to us at the highest buy back prices online. ValoreBooks is and always will be dedicated to making your college experience better.

Company Representative

Thumbnail of user kevins101
Valore S.
Customer Sevice
Typically responds within 2 hours

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