Overview
Vacations Made Easy has a rating of 4.3 stars from 1,217 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Vacations Made Easy most frequently mention customer service, great experience and myrtle beach. Vacations Made Easy ranks 4th among Vacation sites.
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I looked up tickets to a dinner theater in Pigeon Forge, Tn. Their website is the first one that came up and I thought they were the venue ticket sellers. I purchased the tickets and then looked further online and found the actual venue website. The ticket prices were 56.00 on the actual website - 112.00 for two adults. These shysters charged me 142.00. When I realized this, I went back to vacations made easy website to cancel and saw that they would not refund my money except 65% of it, or give me a voucher to use with them later. Why would I do business with someone who shafted me once already? I placed the purchase on my AMEX card so I called them. They asked me to call vacations made easy and so I did. I talked to a rep and again they refused to refund my entire amount of money. I told them what I thought of them and as soon as it clears with AMEX I will contest it and get my money back. Look these idiots up at the BBB website. They have a "DO NOT DO BUSINESS" with these people notice because they have been doing this crap for years obviously to a lot of people. Do not go near this company.
Easy to use and pick the options you want. I have used this several times and will use it again.
Having great time. We just got here.looking forward to a great vacation.
They over charge and make you pick up tickets in person in order to try and sell you on other over priced scams. BUY DIRECT. Should be shut down by BBB
Kate I am sorry you had a negative experience with us. I would like to follow up regarding this order. I have sent you a message with my contact information. I look forward to hearing from you.
If I could give this place zero stars…I would! Very crappy service and ALMOST RUINED our vacation and cancelled a reservation the day before we were supposed to go! Terrible place stay away…
Hello Ashley, I am sorry to hear about this experience. I would love to look further into it for you. I have sent you a message with my contact information.
Great pricing and easy to make reservations. This show was highly recommended last year when we were in the area.
Quick way to make reservations and lots of things to choose from!
Easy reservation procedure on line. Web site very informative
The experience was fine buying the package. Purchase was easy also
Only lacking seat # and exact lication
Worse experience ever trying to communicate by phone
Hung up on me 5 times
Put me on hold and never answered
I would never use vacations made easy again
Hello Waverly, I would love to look into this for you. I have sent you a message with my contact information.
Only lacking seat # and exact lication
Great experience, so easy to book thru. Haven't done the event yet looking forward to seeing if it is as fun as described
Took longer to get their than we saw dolphins. Overall it was a nice experience. Will consider booking again but to ride jet skis
Everything is awesome! I've dealt with these folks in the past and they are great. Fantastic deals and absolutely no pressure sales of any kind.
Quick and easy to use, but I am frustrated having to go pick up physical tickets at a separate location from the tour site.
Easy to book, had a great time on the trip.The staff was very friendly and professional. Will be using this service again in the future.
Easy order procedure and great pricing. We also were pleased that our ticket request was at the box office when we arrived. Thank you!
Easy process, simple for booking. Excited to see my first murder mystery dinner. It was buy one get one free, such a bargain!
This made booking our vacation so easy. I didn't have to go to multiple sites and book all of the tickets separately.
So far, so good! Looking forward to seeing two Christmas shows with friends after a significant savings off the regular ticket prices.
We hope you have a wonderful time and make lots of memories with your friends. Let us know if there is anything else we can do for you.
Ok so far... easy to order.
The gal who helped us when we picked up the tickets was very helpful and personable.
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- Springfield, MO, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Kenneth, I would like to look into this further for you. Please give me a call so I can review your order.