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UtahSkis has a rating of 3.18 stars from 11 reviews, indicating that most customers are generally satisfied with their purchases. UtahSkis ranks 9th among Skiing sites.
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Very competitive pricing. Ran into some miscommunication on the front end but they were quick to resolve any issues and make it right. I got a very nice snowboard delivered from across the country for a great price. Would recommend their service!
Received someone else's order but they didn't hesitate charging me for mine. Reported the problem and the girl I spoke with did absolutely nothing! Called back again and no one knew what was going on. Said they would send my order, when I received it this time only 1/2 of the order was correct. After about 2+ weeks now they can't locate one of the jackets. Very unorganized!
I ordered ski pants on sale for $175 that ended up being too tight. The exchange directions said to order the next size up on the website to ensure it doesn't show out of stock. The price was now higher at $250. I floated them $250 and received the pants that fit and had to pay shipping to return the pants that did not fit. I asked if I'd get the $250 refunded, they never answered me directly. They received my returned pair and yesterday I was informed that I would not receive a refund of the $250 but only the $175 because "they can't control when sales end on their website". I'm now out $18 shipping plus $250 for a pair of pants I originally bought for $175. Terrible Customer Service.
Products used:
Ski pants
Received someone else's order but they didn't hesitate charging me for mine. Reported the problem and the girl I spoke with did absolutely nothing! Called back again and no one knew what was going on. Said they would send my order, when I received it this time only 1/2 of the order was correct. After about 2+ weeks now they can't locate one of the jackets. Very unorganized!
This place is a joke. They are placing an order for merchandise which does not even exist in their inventory but charging your card is perfectly alright with them. They didn't even contact me to let me know that the item will not be available. Avoid the disappointment of ordering anything from this place. Very unprofessional way of doing business.
Bought a pair of demo K2s from Utahskis.com. Pictures on website showed skis in pristine condition. The versions I received had chipped edges, paint was worn, and the bindings were beat-up. Terrible deal!
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Hit The Slope With The Latest 2016-2017 Skiing Gears, Clothing & Snowboarding Equipment At Utah Skis (Online Ski Shop with Free Delivery in the USA)
