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  • USPassportNow

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Overview

USPassportNow has a rating of 1.12 stars from 66 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about USPassportNow most frequently mention credit card, post office, and customer service problems. USPassportNow ranks 35th among Passports sites.

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I attempted to go to the post office to have the Acceptance Agent signed.
  • Then unless you cancel within 24 hours, navigating an impossibly difficult protocol, they've got your money.
How would you rate USPassportNow?
Top Positive Review

“USPassportNow.com charges you extra to get an expedited...”

Keith B.
2/23/11

USPassportNow.com charges you extra to get an expedited passport, but they definitely deliver. I shipped out the forms on Monday and I had my passport by Friday. The assistant that was assigned to me was very nice and was always available to answer my questions. If you can deal with the cost, I recommend using this website.

Top Critical Review

“Do not use this service - it's a scam!”

Molly W.
4/27/17

After making a mess of my expedited forms and wasting an entire day between post offices/Fed Ex, I opted not to use the third party expedited service that USPassportsNow provides and they refused to refund my money. $189 for NOTHING. Now they have my private information at their disposal. The customer service is terrible and it is impossible to get through to speak to a customer service representative. Do NOT use this "company," it is a scam and they purposely set you up for failure!

Reviews (66)

Rating

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Reviews that mention popular keywords

post office (12) 24 hours (7) state department (4) credit card (13) customer service (8) money (29) government website (3)
Thumbnail of user keithb6
1 review
5 helpful votes
February 23rd, 2011

USPassportNow.com charges you extra to get an expedited passport, but they definitely deliver. I shipped out the forms on Monday and I had my passport by Friday. The assistant that was assigned to me was very nice and was always available to answer my questions. If you can deal with the cost, I recommend using this website.

Thumbnail of user brendaj4
1 review
2 helpful votes
January 24th, 2012

I was the maid of honor for my sisters wedding. I went to the airport with my passport in hand only to be rejected at the gate as my passport was expired. I had no clue what to do and I was totally freaked out. I found this company online and from the start they set me straight by ensuring me that I could still make my sisters wedding. I was directed to there website uspassportnow.com, where I completed their step my step instructions. They gave me a person to talk me all the way through it. I dropped all my stuff off with them at their office that day and within 24 hours I had my passport back in hand. If it wasn't for this service I would have never made my sisters wedding. Passport Now thank you, thank you thank you... I will be telling everyone to use you. -Brenda

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About the business

America? ۪s #1 Passport Expediting Company. US Passport Application Form Made Simple, Fast & Easy! US Passport Services 1-800-881-2464.

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