• US HUD

US HUD

Corporate Values

Overview

US HUD has a rating of 4.53 stars from 281 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with US HUD most frequently mention customer service, real estate, and lead generation. US HUD ranks 12th among Real Estate Other sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 97.8%
Positive
132
Neutral
0
Negative
3

What reviewers want you to know

Positive highlights

  • Get the best credit help in possession and documentation of HUD homes for sale with USHUD!

Critical highlights

  • I subscribed to this service for 30 days to try it and make sure it was what they claimed.
How would you rate US HUD?
Business's Favorite Review

“Fantastic company to work with”

Tricia M.
2/7/23

I have been in working with US HUD for quite some time now, and really value my relationship with them. I am consistently getting leads and It's well worth the money you spend! Give them a try, you won't regret it.

See full review
Top Positive Review

“Great source for leads”

Michael V.
2/3/23

I have been working with the company for years and have found it to be beneficial to my business. I get plenty of leads and have closed several deals working with UsHud. I recommend the service - it is cheaper than most lead sources and the leads are better.

Reviews (281)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (52) hud homes (4) 30 days (3)
Thumbnail of user tonyaj254
1 review
1 helpful vote
February 14th, 2024
Verified purchase

I received a call from Patricia a couple of days ago. She was super nice and answered all my questions. After careful consideration, I decided to sign up on yesterday. In less than 24 hours I've already received 2 leads, and have had a phone call with one of the agents connected to my lead. The onboarding with Jennifer was quick & easy. It's still early, but so far I'm extremely impressed and think they're worth a try!

Thumbnail of user michaelu7
Bob M. – US HUD Rep

Thank you so much for sharing your experience with us! We're thrilled to hear that Patricia provided you with excellent assistance and that your onboarding with Jennifer was quick and easy.

Our team is dedicated to providing top-notch service, and it's wonderful to know that you found our process efficient and that you received prompt responses to your inquiries. We're also delighted to hear that you've already received leads and had a positive interaction.

Your satisfaction is our priority, and we're grateful for your trust in us. We're committed to continuing to exceed your expectations and delivering value to you as you explore our services further.

If you ever have any questions or need assistance, please don't hesitate to reach out to us. Thank you again for choosing us, and we look forward to continuing to serve you!

Thumbnail of user g.b9
1 review
1 helpful vote
November 9th, 2023
Verified purchase

I have interacted with both Bryan, my initial contact, and Jennifer following up, subsequently. Within 24 hours I received my first lead and the information provided was thorough enabling good contact preparation. I cannot imagine an organization better represented than by Bryan and Jennifer. Also, the services provided by USHUD.COM are an exceptional value. I am quite impressed, thus far, and I look forward to a productive relationship!

Products used:
Platinum Agent

Thumbnail of user caryld16
1 review
1 helpful vote
January 18th, 2024
Verified purchase

I discussed where to find information, the public sees on Hud homes. Service person gave me information and said she would send a link to what I was looking for. Also, she said she would be sending information on scripts to use when talking to the people who call in. All my questions were answered.
Shortly they are after the information was in my email box. Thanks for the pleasant help.

Thumbnail of user michaelu7
Bob M. – US HUD Rep

It's fantastic to hear that you had such a positive experience! Providing comprehensive information and promptly following up with requested resources are key aspects of great customer service, and it sounds like the service person you interacted with delivered on both fronts. It's great that all your questions were answered satisfactorily and that you received the additional materials you needed. Thanks for taking the time to share your feedback, and if you have any more questions or need further assistance in the future, don't hesitate to reach out. We're here to help!

Thumbnail of user krissie1
1 review
1 helpful vote
February 28th, 2024
Verified purchase

I have had a great experience with joining the US HUD network! It was very easy and clear terms!

Thumbnail of user michaelu7
Bob M. – US HUD Rep

Thank you for sharing your experience with us! We're thrilled to hear that joining the US HUD network was a great experience for you and that you found the process to be easy and the terms clear.

Our team works hard to ensure that our processes are straightforward and transparent, so it's fantastic to hear that we achieved that goal with your experience. We understand the importance of clarity, especially when it comes to terms and agreements, and we're glad that we could provide that for you.

We truly appreciate your feedback and your decision to join the US HUD network. If you have any questions or need assistance in the future, please don't hesitate to reach out to us.

Thank you again for choosing us, and we look forward to serving you further!

Thumbnail of user michaelg6681
1 review
1 helpful vote
January 10th, 2024
Verified purchase

Great customer service and Jennifer deserves 5 stars for her impeccable attention to details and positive attitude. Thanks 😊 again

Thumbnail of user kristenh509
1 review
1 helpful vote
January 22nd, 2024
Verified purchase

I sent an email earlier this morning. Mike immediately sent a response and later, Maleah called me. She was very nice and willing to do what was necessary to resolve the matter. Very friendly, professional, and made sure I knew she available when I need her. She asked for me to check in no later than the end of the week so she could make sure I was satisfied.

Thumbnail of user johnnym371
1 review
4 helpful votes
October 8th, 2021

Like a lot of these Facebook ad's based companies, USHUD is horrible. If you buy into their high-pressure sales you will be locked into a contract with high expectations and you will get low-quality leads.

User's recommendation: STAY AWAY AT ALL COST.

Tip for consumers:
Avoid at all cost

Products used:
Lead Generations

Service
Value
Quality
Thumbnail of user denisem2319
1 review
1 helpful vote
January 30th, 2024
Verified purchase

Everyone was great during the setup of my new venture with USHUD! I'm looking forward to working with you all.

Thumbnail of user yvonneb584
1 review
0 helpful votes
January 16th, 2024
Verified purchase

Jennifer really made my day explaining and extending the Platinum program to me and also assuring me Customer service is always just a phone call away.

Thumbnail of user kimm2446
1 review
0 helpful votes
January 9th, 2024
Verified purchase

Katelyn is always excellent, having patience and professionalism at the same time. I love working with her.

On boarding was also excellent. Jennifer phoned to make sure all information is as discussed in my first phone call with Katelyn. I can't wait to get started.

Thumbnail of user ronm1277
1 review
0 helpful votes
January 25th, 2024
Verified purchase

So far everyone has been nice and helpful. I am looking forward to working with them for referrals.

Thumbnail of user vanessaw492
1 review
0 helpful votes
January 24th, 2024
Verified purchase

Meleah was extremely helpful and polite assisting me through my concerns and needs. Timing was not good for me as I just had a major surgery and in recovery mood. She took that into consideration with her communication and understanding I would be slow at responding.

Thumbnail of user grega555
1 review
1 helpful vote
January 18th, 2024
Verified purchase

Received more leads than I first expected. Sure, mot every lead turns to a transaction, but it only takes a couple to support the cost of the program. Many of them require work and a bit of follow up, as long as you are consistent, you'll get some closings.

Thumbnail of user aimeef64
1 review
0 helpful votes
January 5th, 2024
Verified purchase

Been using their service and I can attest that their service works. Incorporating the leads into my business plan has yielded me successful results.

Thumbnail of user cynthiap1707
1 review
0 helpful votes
December 7th, 2023
Verified purchase
• Updated review

Jenifer has been very professional and helpful. Unfortunately the leads have not yet been fruitful.

Poor
December 12th, 2023
Verified purchase
• Previous review

Unfortunately, every lead I have called denied filling out their information and or said it was by accident and they are not wanting to buy a house or commit to a timeframe. They do not want me to call them back or get het mailings. The second to the last was all false information and couldn't believe it was even forwarded to me.

Thumbnail of user bukolas
1 review
0 helpful votes
January 27th, 2024
Verified purchase

Great experience I had with the representative. She give details above the information I need and also buttressed the fact that Theresa has informed me about. Theresa and other representatives feedback are awesome.

Thumbnail of user sandif87
1 review
0 helpful votes
February 6th, 2024
Verified purchase

I spoke with Kevin first and was extremely pleased. I then spoke with Jennifer and she was exceptional. Very friendly staff and I am excited to be working with them.

Thumbnail of user michaelu7
Bob M. – US HUD Rep

Thank you for taking the time to share your experience with us! We're thrilled to hear that Kevin and Jennifer provided you with exceptional service and that you're excited to be working with us.

Our team takes great pride in delivering friendly and professional assistance to all our clients, and it's fantastic to know that both Kevin and Jennifer exceeded your expectations. Your satisfaction is our priority, and we're committed to ensuring that your experience with us continues to be positive and rewarding.

If you ever have any questions or need assistance, please don't hesitate to reach out to us. We're here to support you every step of the way.

Thank you again for choosing us, and we look forward to working with you!

Thumbnail of user paular998
1 review
0 helpful votes
January 3rd, 2024
Verified purchase

It has been great! Only hope what I experienced will continue with leads, plenty for me to help them.

Thumbnail of user tungs2
8 reviews
4 helpful votes
October 20th, 2021

Good, user friendly platform but very unprofessional... i couldn't even talk to the customer service or the agent directly... They kept posting me. Thank God i have an alternative platform; btcprofituk dot com to invest in which is more lucrative, prompt and very save especially now that cryptocurrency like bitcoin is on the rise.

Thumbnail of user alisab151
1 review
0 helpful votes
January 5th, 2024
Verified purchase

I called customer service very concerned about my account, Meleah took the time to not only answer all of my questions, but she also listened to my concerns about some of the leads I had received and took action immediately. Thank you so much for the reassurance and going the extra mile.

Thumbnail of user anaw125
1 review
0 helpful votes
January 17th, 2024
Verified purchase

Barry helped me with the onboarding process. I am very happy with the service. Received my first lead within 24 hours. Jennifer called the following day to make sure I understood everything.

Thumbnail of user danab889
1 review
0 helpful votes
March 7th, 2024
Verified purchase

I had a great experience with Tina and Jennifer. Both were very friendly and thorough in explaining both the platform and process. Very smooth transaction from start to finish.

Thumbnail of user michaelu7
Bob M. – US HUD Rep

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Tina and Jennifer provided you with a great experience and made the process smooth from start to finish.

Our team strives to provide friendly and thorough assistance to all our clients, and it's wonderful to know that Tina and Jennifer excelled in explaining our platform and processes to you. Your satisfaction is our top priority, and we're delighted that we could meet your expectations.

We truly appreciate your feedback and your recognition of Tina and Jennifer's efforts. If you ever have any questions or need assistance in the future, please don't hesitate to reach out to us.

Thank you again for choosing us, and we look forward to serving you again soon!

Thumbnail of user temeikac
1 review
0 helpful votes
January 10th, 2024
Verified purchase

US Hud sends quality leads regularly. If you are looking for leads to call, you will get them from US Hud. You are visible to people searching for homes and listing homes. I've even had other agents reach out to me directly after seeing my profile with US Hud.

Thumbnail of user kalonb3
1 review
0 helpful votes
January 18th, 2024
Verified purchase

Meleah was very helpful/responsive and seems like she really wants to help me succeed which would then be a win-win situation. She was vibrant with her energy and provided me with the resources that I've been lacking since I've started working with US HUD.

Thumbnail of user nicoles2548
1 review
0 helpful votes
December 19th, 2023
Verified purchase

I have been blown away at the customer service I've received from this company. Meleah was personable and didn't make our conversation feel like a sales pitch. I can tell she WANTS to help people instead of making me feel like I'm just another phone call she has to make. 10/10, I am looking forward to continuing with her and this company.

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From the business

Foreclosure listings at USHUD.com allow you to search foreclosures by state to find local properties for sale. Access our free foreclosure listings now to browse nationwide HUD Homes for sale including Fannie Mae foreclosures, bank REO properties & more.

Company Representative

Thumbnail of user michaelu7
Bob M.
Typically does not respond to reviews

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4.5
281 reviews
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