Usenet.nl Reviews - 140 Reviews of Usenet.nl

How would you rate Usenet.nl?

Top Positive Review

“Fast cancellation”

Alfred K.

6/3/19

I thought I wanted something, and had to use Usenet to get it. It turned out that it wasn't the case anymore. So while being in first day of the trial period, I tried to cancel via e-mail and tickets. Grated, that was on a Saturday, so it may have something to do with the fact the on Monday my subscription was still active. But, after trying again to cancel, this time with a phone call, it was a breeze. The call lasted about 2 minutes, with wait time included, and the subscription was canceled.

Top Critical Review

“SUSPICIOUS”

Bill W.

11/21/21

Very suspicious. Within a few days after registration for trial and LIGHT usage, website allows no logon and advises that my account & email are not registered. Trying to milk my Paypal account?

Reviews (140)

Alfred K.

1 review

4 helpful votes

“Fast cancellation”

June 3rd, 2019

I thought I wanted something, and had to use Usenet to get it. It turned out that it wasn't the case anymore. So while being in first day of the trial period, I tried to cancel via e-mail and tickets. Grated, that was on a Saturday, so it may have something to do with the fact the on Monday my subscription was still active.

But, after trying again to cancel, this time with a phone call, it was a breeze. The call lasted about 2 minutes, with wait time included, and the subscription was canceled.

Respond as company

Helpful (4)

Thank you

Taylor S.

1 review

9 helpful votes

“It's okay I guess”

March 16th, 2016

Honestly I was pretty damn scared when I saw all of the 'rip off' reports. I was even considering canceling my card and having a new one sent out. But I noticed a correlation, namely that the people who were claiming it was a scam had really awful spelling, typed in all caps, or hadn't thought to cancel the trial (or couldn't figure out how). Literally there is a drop down menu that says "cancel" on it, and once you click on it it gives you either a phone number to call (keep in mind the time zone is CET) or you send a message requesting your trial account be closed. I attached a picture of my cancellation confirmation email. I was never charged.

Now that that's out of the way, the service itself is alright. Very fast downloads but I chewed through my data allowance in a day or two. The client is very well designed but for the price point I'm not sure I could justify it. You either have to commit to a full year (for 8 dollars a month) or pay month to month for 12. I don't feel comfortable with either option when their competitors have much more attractive offers, but for 600GB in downloads a month it isn't bad. It isn't a scam guys. Any time you hear "free trial" on the internet and they ask your credit card number, you can assume they will charge you if you forget to cancel. ANY service, including Xbox live, netflix, hulu, amazon prime. Anything.

Service

Value

Quality

Helpful (9)

Thank you

Q&A (32)

Question:

What will happen if someone just ignores usenet.nl debt mails ? should i be worried or just ignore it ? What will happen if someone just ignores usenet.nl debt mails ? should i be worried or just ignore it ?

Answer:

I've been getting them for nearly a year now. Nothing has happend beyond getting letters

By Kerrie-ann E. over a year old

See more answers (7)

Question:

How do i terminate How do i terminate

Answer:

I subscribed to a 14 day trial and like many quickly was faced with the difficulty of unsubscribing and locked into a 1 year plan. They will hunt you down and make you pay with a debt collector, so the only viable push back is legal support. If this has happened to you, report it to econsumer.gov and your local authorities, the more of us who report it, the more likely they will be investigated and face criminal charges.

By F M. over a year old

See more answers (5)

Question:

Again the same issue cancelled 1 day after free cancellation date did not use the product and now have an email from debt agency bill was£ 69 now £134 any ideas is this real? Again the same issue cancelled 1 day after free cancellation date did not use the product and now have an email from debt agency bill was£ 69 now £134 any ideas is this real?

Answer:

They took money from me too but Paypal reversed it! They continued to send me me letters each time upping the amount. I have just this minute spoken to a Paypal adviser. Who said.`Don`t worry theres nothing they can do. Paypal have jurisdiction over them. If Paypal decides they are fraudulant theres nothing they can do! If they continue to harass you got to the police and ask for a harassment form... ignore them don`t pay ANYTHING TO THEM!

By ALISON R. over a year old

See more answers (3)

Question:

Has anyone paid the debt collector? what will happen if you ignore it? Has anyone paid the debt collector? what will happen if you ignore it?

Answer:

I haven't paid and I won't, if you ignore it as I am, then, if they want to peruse the matter they would have to get a court order to send in the bailiffs. I highly doubt they would attempt this, as shady companies, a, do t want to raise attention to their dubious practices and b) they wouldn't win anyway, as I've never even used this services what evidence could they present? It's worth noting that such threating letters could easily be deemed as harassment and you have every right to contact the police and press criminal charges!

By Steven P. over a year old

Question:

Got them to cancel, but they still want me to pay. what can i do? Got them to cancel, but they still want me to pay. what can i do?

Answer:

@Alison, How did you get PayPal to reverse it? I'm currently in a similar situation, but with PayPal saying usenet.nl are in the right.

By Simon G. over a year old

See more answers (2)

Question:

Hi, i have been getting threatening letters from them for just over a year. i signed up for the trial but just stopped payments from paypal. i didn't actually use the service. has anyone been threatened for a few years and do they eventually give up? thanks Hi, i have been getting threatening letters from them for just over a year. i signed up for the trial but just stopped payments from paypal. i didn't actually use the service. has anyone been threatened for a few years and do they eventually give up? thanks

Answer:

Yes they do give up they sent me three letters in all. I rang (and emailed them) telling them Paypal have told me to ignore them andI would contact the police if they didn`t stop harassing me. (which is true) Since then Ive heard nothing from them that was a couple of months ago... So HOPEFULLY the craziness has stopped!

By ALISON R. over a year old

See more answers (2)

Question:

Can i just cancel through paypal ? as it is not allowing me to cancel on their website , i've received emails about them sending debt collectors out? Can i just cancel through paypal ? as it is not allowing me to cancel on their website , i've received emails about them sending debt collectors out?

Answer:

Yes you can. With my experience working with them it's either going to be far easier or the only way to go through PayPal versus going to them directly

By Monica H. over a year old

Question:

If i cancel before the 14 day free trail expires, i wont get charged will i? If i cancel before the 14 day free trail expires, i wont get charged will i?

Answer:

You will get charged no mather what you do. This is a scam site.

By Eric L. over a year old

Question:

I have been charged a monthly fee for usenet.nl but cannot find it om my computer? I have been charged a monthly fee for usenet.nl but cannot find it om my computer?

Answer:

That is the trick they charge but that is it i called visa and got my money back.

By Eric L. over a year old

Question:

How much of a pain in the $#! is to call and cancel the subscription to usenet? i really need to do it before i need to pay another crap ton of money but i don't have time with work and school. How much of a pain in the $#! is to call and cancel the subscription to usenet? i really need to do it before i need to pay another crap ton of money but i don't have time with work and school.

Answer:

If you paid through Papal, notify them first and file a complaint for goods and services not as described. They will get you money back. If you try and call those A__Holes, the line rings forever and you are put on hold. If you get through, they are RUDE and will not help! I got my money back but since then I have received collection letters by email and regular post. They cannot demand money for a service that is garbage or that one never used (as in my case). Hope this helps!

By Victor C. over a year old

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Show all questions (32)

About the business

Visit Website
Downloads
Mountain View, CA, United States
Edit business info

How do I know I can trust these reviews about Usenet.nl?

Sitejabber’s sole mission is to increase online transparency for buyers and businesses
Sitejabber has helped over 200M buyers make better purchasing decisions online
Suspicious reviews are flagged by our algorithms, moderators, and community members

Have a question about Usenet.nl?

Usenet.nl

Usenet.nl

Unsolicited

Overview

What reviewers want you to know

Positive highlights

Critical highlights

“Fast cancellation”

“SUSPICIOUS”

Reviews (140)

Rating

Timeframe

Other

Q&A (32)

What will happen if someone just ignores usenet.nl debt mails ? should i be worried or just ignore it ? What will happen if someone just ignores usenet.nl debt mails ? should i be worried or just ignore it ?

How do i terminate How do i terminate

Has anyone paid the debt collector? what will happen if you ignore it? Has anyone paid the debt collector? what will happen if you ignore it?

Got them to cancel, but they still want me to pay. what can i do? Got them to cancel, but they still want me to pay. what can i do?

Can i just cancel through paypal ? as it is not allowing me to cancel on their website , i've received emails about them sending debt collectors out? Can i just cancel through paypal ? as it is not allowing me to cancel on their website , i've received emails about them sending debt collectors out?

If i cancel before the 14 day free trail expires, i wont get charged will i? If i cancel before the 14 day free trail expires, i wont get charged will i?

I have been charged a monthly fee for usenet.nl but cannot find it om my computer? I have been charged a monthly fee for usenet.nl but cannot find it om my computer?

Can’t see your question? Ask to get answers from the Usenet.nl staff and other customers.

Sitejabber for Business

About the business

How do I know I can trust these reviews about Usenet.nl?