• USendHome

USendHome

Overview

USendHome has a rating of 4.35 stars from 37 reviews, indicating that most customers are generally satisfied with their purchases. USendHome ranks 24th among Mail Forwarding sites.

  • Service
    4
  • Value
    5
  • Shipping
    5
  • Quality
    4
How would you rate USendHome?
Top Positive Review

“Excellent is an under statement!”

Albert M.
3/30/18

These guys have an excellent service. Package arrived very soon. The tracking alerts, package consolidation, web chat etc are all excellent add-ons to the fluid professionalism of this service. I am very impressed.

Top Critical Review

“Stay away from these thieves!”

Meen G.
6/28/18

Worst in worst. I paid them shipping fees to deliver my phone, but these f***ers stole my phone and shipping cost of 56 USD. They blocked my account without any proper reason and didn't even refund the shipping fees. Worst customer service, worst site. Never use this SCAM site again, guys.

Reviews (37)

Rating

Timeframe

Other

Thumbnail of user tundei1
1 review
3 helpful votes
February 13th, 2018
Verified purchase

I experienced a delay with your bitcoin processor and I was been charged storage fees. When the issue with the bitcoin was resolved, I still had to request for the storage fee cancellation. Your shipment charges are a wee on the high side and I would expect quality follow through during my complaint challenges. P.S. I was asked to validate myself before delivery was conducted weeks after my complaint was resolved. I find that funny despite all the engagement I had with the support team, I would still be required to validate myself which was another delay to my delayed shipment.

Thumbnail of user asil3
Asi L. – USendHome Rep

Hi Tunde,

We had some issues with our previous bitcoin processor and now we have moved to new and much better bitcoin processor that lets you get your bitcoin back instantly, no need to wait for returns any more.
Regarding storage fees, I don't see that you were charged for such.
Item was delivered on time.

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Company Representative

Thumbnail of user asil3
Asi L.
Founder
We have only one aim: Break international shipping boundaries by making US package forwarding easy and affordable.

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