US Birth Certificates
business logo of US Birth Certificates

US Birth CertificatesReviews 1,211

4.6

From the business

US Birth Certificates mission is to ensure that receiving your birth certificate is done easily and securely.

Applying for vital records can be a confusing process and requirements vary by state, which can get confusing, that’s where we step in.


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US Birth Certificates Reviews Summary

The company has established a strong reputation for its efficient and user-friendly service in obtaining birth certificates, with numerous customers praising the speed and convenience of the online process. The exceptional customer service, particularly from team members like John and Melissa, has been highlighted as a key strength, contributing to a seamless experience for users. However, some customers expressed concerns regarding the clarity of printed documents and occasional confusion about the process. Overall, the feedback reflects a positive sentiment, with many customers recommending the service for its reliability and ease of use.

This summary is generated by AI, based on text from customer reviews

service
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This company responds to reviews on average within 15 days

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4,588 reviews
Illinois
1 review
0 helpful votes
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Quick and reliable!
May 8, 2024

The agility of this service is unmatched. Submitted my request, and before I knew it, my birth certificate was in my hands. Definitely my go-to for future document needs!

Date of experience: April 28, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Catherine,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Anne

USBirthCertificates Team

Florida
1 review
0 helpful votes
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Very quick and I did not even put expedited service

Date of experience: April 28, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Camila,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Anne

USBirthCertificates Team

California
1 review
0 helpful votes
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I was pleasantly surprised by how quickly I received my birth certificate after placing my order. This service truly values efficiency and customer satisfaction.I couldn't believe how fast I received my documents. The process was seamless and efficient. John's exceptional assistance made a huge difference.

Date of experience: April 27, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Jackie,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Anne

USBirthCertificates Team

California
1 review
0 helpful votes
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Effortless and swift!
May 7, 2024

From submitting my request to receiving my birth certificate, the process was a breeze. Kudos to the team for their promptness and professionalism!

Date of experience: April 27, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Sandy,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Anne

USBirthCertificates Team

Pennsylvania
1 review
0 helpful votes
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I needed my birth certificate urgently for official purposes, and this service came through in record time. Couldn't be happier with the efficiency!

Date of experience: April 26, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Rick,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Anne

USBirthCertificates Team

Ohio
1 review
0 helpful votes
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Talk about fast service!
May 7, 2024

I barely had to wait after applying for my birth certificate. The process was smooth, and the document arrived promptly. Definitely worth the investment!

Date of experience: April 26, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Shaun,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Anne

USBirthCertificates Team

Minnesota
1 review
0 helpful votes
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Thank you
May 7, 2024

I thank you guy very much it would help a lot for me and I will enjoy it

Date of experience: April 25, 2024
Illinois
1 review
0 helpful votes
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I was way over charged
May 7, 2024

I ordered my via from you guys got charged $164 almost a week and a half later I went to Pennsylvania Department of Health Website and order another birth certificate because it still hadnt gotten that one got charged $30 from Pennsylvania Department of Health website And then received both birth certificates on the same day. So yes, I was ridiculously overcharged. I've actually sent you Three different emails giving you the chance to resolve this problem and have not heard back at all Definitely need to be better

Date of experience: April 25, 2024
South Carolina
1 review
0 helpful votes
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Very simple
May 7, 2024

I was able to get the documents quick and efficient. Thank you

Date of experience: April 25, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Chris,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Anne

USBirthCertificates Team

New Jersey
1 review
0 helpful votes
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A testament to efficiency!
May 7, 2024

I needed my birth certificate urgently, and this service ensured I got it in no time. The seamless process and speedy delivery exceeded my expectations.

Date of experience: April 25, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Shannon,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Anne

USBirthCertificates Team

Florida
1 review
0 helpful votes
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Speedy service at its finest!
May 7, 2024

Needed my birth certificate urgently, and this service delivered beyond my expectations. The process was quick, and the document arrived promptly.

Date of experience: April 25, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Penny,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Anne

USBirthCertificates Team

Arizona
1 review
0 helpful votes
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Good thank you
May 7, 2024

It was much faster than I thought. Everything went smoothly and it was very detailed on how to send the documents in.

Date of experience: April 24, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Victoria,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Becky

USBirthCertificates Team

Texas
1 review
0 helpful votes
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N/A
May 7, 2024

My birth certificate haven't came in at all. I been looking for it

Date of experience: April 24, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Nakayla,

Thank you for your positive review, although we note that you have some concerns. We value your feedback. Please contact us so we can address your concerns here: https://www.usbirthcertificates.com/contact-us

We are committed to improving your experience.

Sincerely, Becky

USBirthCertificates Team

Louisiana
1 review
0 helpful votes
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Easy to use
May 7, 2024

It was easy to use and came within timeframe. Was much easier than anticipated to get.

Date of experience: April 24, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Nina,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Becky

USBirthCertificates Team

Texas
1 review
0 helpful votes
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Good service n fast
May 7, 2024

The service very good and fast I will reorder soon

Date of experience: April 23, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Daniel,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Anne

USBirthCertificates Team

Texas
1 review
0 helpful votes
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Exceptional
May 7, 2024

Easy and fast and great communication through emails

Date of experience: April 22, 2024
Texas
1 review
0 helpful votes
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I needed it these days you have to have this document.

Date of experience: April 19, 2024
New York
1 review
0 helpful votes
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Great service! Changing lifes!
April 28, 2024

Great service! They helped me to contact the correct agency and how to request the information need it from 1926. They are honest and trustful. Thank you so much! With this information you helped me to change my life!

Date of experience: April 18, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Karla,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Anne

USBirthCertificates Team

New York
1 review
0 helpful votes
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I requested a birth certificate for $ 149.00 which included the expedited processing. I have waited almost eight months and still haven't received my certificate. I did receive a refund of $93.00 for the expedited processing but have gotten a total run around on the balance.

Date of experience: April 17, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Russell,

We are sorry to hear about your experience. Our goal is to provide a transparent and trustworthy service to our customers.

We apologize if there was any miscommunication regarding the pricing details. We value your feedback and will use it to enhance our processes.

Please share your contact information with us, and we will personally ensure that your concerns are addressed promptly.

To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us

Thank you for your understanding.

Best regards, Selena

USBirthCertificates Team

California
1 review
0 helpful votes
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Not yet, still waiting!
April 26, 2024

Be more clear on what you need!I have sent all information requested and still waiting on confirmation.,

US Birth Certificates attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 16, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Timothy,

We sincerely regret that you had a bad experience with our service at USBirthCertificates. We strive to provide excellent service to all our customers.

We appreciate your feedback and are committed to addressing your concerns and taking the necessary steps to rectify any errors. To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us

Sincerely, Becky

USBirthCertificates Team