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Claim Your BusinessUSAA has a rating of 1.48 stars from 127 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about USAA most frequently mention customer service, insurance company, and credit card problems. USAA ranks 205th among Banking sites.
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Used them many of times for auto loans never had a issues with anything after reading reviews had not one single promblem with USAA customer for 15 years.
After my mom had a few accidents after my dad passed away (non-serious), USAA decided to cancel my mom's insurance despite her being a USAA member for 54 years. I thought they were better than that, but it seems they are not. The company used to be top-notch, but it appears that since they have tried to grow their business over the last 30 years and spend exorbitant amounts on advertising, they are all about money, not service.
The only snag is that they quit covering motorcycles and RVs. But have a house, renter, and umbrella. Customer service has been fantastic. Also, have a credit card, checking, saings. Use to have a brokerage, but USAA discontinued that as well. With my few claims over the years, they also have been very prompt and fair.
Tip for consumers:
If you have a parent that served, you may qualify for their insurance and other products
Products used:
Auto, umbrella, checking, savings, credit card
Good banking service in the usa and their service also very good and safe. I prefer to everyone to open new account
A year ago USAA sold the investment business after saying that they would not.
Do you know anything about USAA selling the bank division?
Please email me at *******@yahoo.com
USAA.com is pretty good if you are ex-military or military, for investing and things like that...
Okay, when you have plenty of money, then they try charge all kinds of fees. Plus they say deposit at home.
With competitive home, life and auto insurance rates, as well as convenient online banking and investment services, USAA proudly serves millions of military members and their families. Get a free home, life or auto insurance quote now.
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