• UrHair

UrHair

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Overview

UrHair has a rating of 2.25 stars from 182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about UrHair most frequently mention customer service, return address, and full refund problems. UrHair ranks 281st among Wigs sites.

  • Service
    30
  • Value
    30
  • Shipping
    30
  • Returns
    26
  • Quality
    30
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
6
41
See all photos

What reviewers want you to know

Positive highlights

  • Nice light weight as I have total hair loss the density of hair is very important and I love it!

Critical highlights

  • The wig I ordered was wavey and reached the neck-line.
  • no returns!, no refunds, no customer service whatsoever...
How would you rate UrHair?
Top Positive Review

“This is a nice quality product”

Cheshire E.
2/15/23

This wig is very soft and realistic looking and also full in the back. It's very comfortable once you get it in place. Overall, this is a nice quality product!I am pretty happy with it! It's my first time ordering a wig and I'm impressed at the quality of it. It look super natural. I love it!

Top Critical Review

“Stay clear of this website”

Christine F.
3/19/24

Bought a human hair wig. From them when it came it resembled a dead cat poor thing they w/ould not give me address to send it back to cusp care none existent

Reviews (182)

Rating

Timeframe

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Reviews that mention popular keywords

wig (135) customer service (11) return address (4) hair wig (6) hair loss (4) cancer patient (3) credit card (4) quality wig (4)
Thumbnail of user andreiab1
1 review
0 helpful votes
June 6th, 2019

I loved this wig so much. The fit, the color, was fabulous, however, I couldn't figure out a way to style it that would look good on me. I'll keep trying to find another wig that will suit me better. Thank goodness for this website's excellent return policy! I am always pleased with the customer service and their exchange/credit policy. You do have to pay shipping back, but to me that only seems fair if you are not going to keep the wig.

Thumbnail of user harrist10
2 reviews
1 helpful vote
May 8th, 2019

It is very pretty and noticeable. When you have it on it's obvious you're wearing a wig, but that's perfectly fine. The only reason I didn't give a five-star review is because the colors are not same as pictured, which is unfortunate, since I specifically wanted to own it for the beautiful colors. Still, it is really nice. I would definitely recommend it.

Thumbnail of user micheelsenm
2 reviews
0 helpful votes
May 15th, 2019

I have alopecia and purchase wigs from here often, for >6 years now. I am 64 and I have so many wigs and wanted something that was light that can be worn all day without bothering me. This is it. This wig was newly out when I ordered it. I'm thrilled with it. I style it just like the picture and have received many compliments. The color, texture and style is so natural. My husband is used to me changing my wigs daily but this one caught his attention. A male friend I haven't seen in a few months told me, without prompting, this is his favorite wig yet! I'm ordering another one and putting a bunch of my wigs in storage. PS, love the price.

Thumbnail of user andeec
1 review
0 helpful votes
May 31st, 2019

This is my second flip mono. Have had several wigs but this for me is the best. So natural and comfortable a no fuss style I forget all about it and the one I have received the most compliments. This is a great range but would like to see more short mono part wigs.

Thumbnail of user natalied97
1 review
0 helpful votes
June 18th, 2019

I just love this wig, it is so easy just take it out of the box and shake it and your ready to go. It keeps it style. I ordered the average size first and thought it was a bit on the small side for me. I ordered two more in the large size and they are just a perfect fit for me. I would recommend it to anyone.

Thumbnail of user dehaana
1 review
1 helpful vote
May 28th, 2019

Loving my new wig, it frames the face with gentle layers. Feels very comfortable to wear and I feel very comfortable in it. I was nervous about having a different style and being noticed but so many lovely comments, that I am so pleased with this that I an really happy!

Thumbnail of user buelenss
1 review
1 helpful vote
May 28th, 2019

I ordered petite and sizing is brilliant. I have tried several others and no where near as petite and comfortable. Nice light weight as I have total hair loss the density of hair is very important and I love it! Colour a bit light but will just have to order another one.

Thumbnail of user forsterc1
2 reviews
0 helpful votes
May 29th, 2019

It's my second wig and it does not disappoint me. It is a very dynamic cut and with good movement. Maybe the color would prefer something lighter but it will be in the next occasion. It is a very abundant hair that enhances the cut and I feel comfortable with it. Happy with the choice.

Thumbnail of user doreenk17
1 review
0 helpful votes
June 5th, 2019

I really like the style of the wig. I returned it today to ask for a lighter blond color. I am looking forward to receiving the new color. It looks very real.

Thumbnail of user sohmerl
2 reviews
2 helpful votes
May 17th, 2019

I'd been eyeing this wig for awhile now, hesitating because it didn't come in my usual color, but I went ahead and ordered it anyway. Firstly, it's an perfect style, with a totally believable hair density. No one will guess that its a wig. I am bald, so no worries about the fit or bio-hair showing. Flattering, modern and fun.

Thumbnail of user hewingsf
1 review
3 helpful votes
May 25th, 2019

"This really is a great wig. My favourite. All lovely wigs but this is so light weight, handtied lovely wig, nice little side swept fringe. I have it in great colour and also shaded peach. Love them both. U won't be disappointed if you order she will become your favourite."

Thumbnail of user kramero
1 review
0 helpful votes
May 23rd, 2019

This is my first time purchasing a wig and I am not disappointed. And the hair needs some working with to make it look like the pictures (but again, I'm new to wigs!). The color is gorgeous, it works for me. I would still recommend this wig; I love it.

Thumbnail of user lilianek
1 review
0 helpful votes
June 16th, 2019

The wig is comfortable & natural I get lots of compliments when I wear this wig. I feel like I am ready to face the world when I put it on in a morning. Excellent internet company. They obviously know and care about what they are doing. Recommend the wig.

Thumbnail of user tittleyo
2 reviews
0 helpful votes
May 16th, 2019

I have purchased quite a few wigs and I have felt the wigs are well made and reasonably priced. The only problem I have had is the color of some wigs. The color in the picture looked like more beautiful. I still like it and will enjoy the compliments it will bring.

Thumbnail of user aprilv29
1 review
0 helpful votes
May 31st, 2019

Just wish I had tried some on locally ordered the petite thinking it would be fine and it is but after a while get a headache since then ordered a different one in average which is much more comfortable

Thumbnail of user eugenuaa
2 reviews
0 helpful votes
May 31st, 2019

I received my wig today, with the usual brilliant service. It is absolutely beautiful and I am delighted. I have bought two wigs previously, but this one is in a different class with the monofiliment top and the perfect swing. Thank you.

Thumbnail of user josephs633
2 reviews
0 helpful votes
May 23rd, 2019

I put it on, took it off. Came back an hour later... put it on. Played around. LOVED it! Boxed it. Came back an hour after THAT... ha! Put it on. I was determined to find a way to keep it. It's comfy. Looks natural, feels good. Enjoy!

Thumbnail of user sibertc
2 reviews
2 helpful votes
May 10th, 2019

As soon as I opened the box, well to my surprise, I looked in the mirror and quickly said "Oh! I love it!". I got so so many compliments including from people who thought it was my hair! I have many wigs, but this is the first one that I will be buying at least 2 more for now!

Thumbnail of user merles27
1 review
1 helpful vote
June 4th, 2019

Thank you. The wig received today with usual excellent service. Thank you to the lady on the phone when I got into a muddle online with my credit card. Thanks again. Looks great as always. I will be having another one soon. Maybe in a different colour.

Thumbnail of user lorenzoj17
1 review
0 helpful votes
June 17th, 2019

This is a beautiful wig. It came within a week. I wanted a color similar to my own. It doesn't have a lot of color choices but the one I got was great. The color looks really natural. The hair is very nice and the wig is well made. I had hoped for a straight wig (like in the picture) so I'll try to figure out how to style it so it has a bit more curl.

Thumbnail of user wandaf44
1 review
1 helpful vote
May 31st, 2019

Absolutely love this wigs. I have more than I can count of your wigs, but this one is the best. In fact, after a week of wearing it I ordered another one. So hard to find a petite that isn't lots of hair. This one is just perfect. Please make more petites for us that not only have a small head but a small face.

Thumbnail of user rustamic
2 reviews
1 helpful vote
May 22nd, 2019

I love my new wig. The cap is very light and comfortable. The color is perfect and exactly what I was looking for. It makes me feel very much in fashion. I took it right out of the box and put it on. A quick comb with my fingers and I was good to go. This wig is perfect in every way. You will not be disappointed.

Thumbnail of user melhadoe
1 review
1 helpful vote
May 24th, 2019

Love love this wig. I have several and this is by far my favorite. Just wish it would go on sale so that I could get another, I don't pay full price for any of them. The fit is great and the style is wonderful, no one knows I am wearing a wig.

Thumbnail of user victoriak83
2 reviews
1 helpful vote
May 25th, 2019

Looked amazing as soon as I put it on. So sleek, sophisticated and flattering. Very natural. I shall definitely be staying with this style for a while. Wanted something more structured than the shoulder length I'd been wearing for a while and this is perfect!

Thumbnail of user christyo17
1 review
1 helpful vote
May 31st, 2019

I love this wig! This wig is so attractive, beautifully layered and easy to wear! Its true, one quick shake and its ready to put on! Ive had many compliments since purchasing this and looking forward to trying other colours in this style in the near future!

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