UrbanOG

The shoes I ordered are so stylish and they're just perfect. They came as pictured and I received them quickly. I ordered a a pair of heels and a pair of sneakers and I am 100% satisfied and I can say that no one around has any like them. My order number was *******.

Fast shipping, cute shoes! I was a little disappointed in the customer service, but overall I am happy. I will definitely place another order with them!

Received my order in less than a week. Only reason for my 4 star review and not a 5 star is because when I placed my order I did not receive a confirmation email which the system told me that I would. Received my tracking information the following day after my order and was able to track my order until delivered. Package received was what I ordered and I am happy with my cute shoes.

Really like their style, and it's cheap. Shipping wasn't as fast as I thought, but still came in fine (like 4 days?).

I feel bad that urbanog has gotten such bad reviews. Although I read all the terrible reviews on here, I went against my better judgement and placed an order for a pair of boots. And what do you know, everything turned out perfectly. The boots got to me 6 days after I ordered them in perfect condition. I would recommend ordering from them to anyone.

You have to realize people are more likely to write a review if they had a negative experience in comparison to positive experiences.

I have ordered a few stuff from the website and I have received my orders within the time they said it would be delivered. I order these flats once and they were too big so when I went to exchange them they were very nice & understanding about it. Definitely haven't had problems so far :)

After placing my order, I read terrible reviews about this company. I shop online a lot so I thought I was out of luck. However, I immediately received a confirmation email and a few days later I was notified that my package shipped. My order was placed the evening of July 7 and the package came today, the 15th. My shoes were exactly as pictured, good quality material, and fit as described. Just be patient and be careful what you buy.

You get what you pay for, shipping time is hit or miss, returns are a pain, BUT really where else can you find trendy labouiton knockoffs for $15-$30? Also this company carries the same shoes as the "Shoe of the month" clubs that claim to have a personal stylist pick out a pair of shoes for you for $39.95 a month, and most of the shoes are half that price. I would only buy shoes here, over all I live in LA and i have bought 30 or so pairs of shoes off this site to wear a couple times and then buy something new. Cheap trendy is what the site is

After reading the reviews i was skeptical about placing an order (some good/some bad) so i went ahead and placed an order march 10,2016 & received a conformation same day march 11 comes & they let me know that one of my sandals has a glue spot (soo very minor) wasn't noticeable AT ALL so they gave me an additional 30% witch was placed back on my card. Another pair of my shoes wasn't what i expected i feel they should have gave a 30% of that one (my shoe had a few tares on the side like coming from the sole even tho it looks like its pretty intact but i still couldnt over look that) instead of the glue stain witch you could barley see but my overall experience was good no problems at all will consider ordering again.

I ordered shoes yesterday 12/26/12 morning EST. Urbanog being on PST didn't get my order for a few hours. My order was over $50 which should have been free shipping. After entering the free shipping code twice, it still didn't work. I emailed their customer service immediately to ask for credit. Not even a few hours later I received a response email that my account had been noted to receive credit, and they were forwarding my request to their finance department. I read a lot of reviews that their customer service was bad, but so far my experience has been positive.

The boots are scheduled to be delivered to me in New York by Friday 1/4/12, which I think is great turn around given the weekend coming up and the holiday. I didnt receive an email stating they were shipped. You have to go to their website and view your account. That is where they post all of the updates like shipping and tracking.

I will update my review when I receive credit for the shipping and when my boots arrive. I ordered 2 pairs and I am interested in seeing how they fit and what condition they will be in.

Now I know many people have had problems with this company and I am luck to have not been one of them. I order two pairs of shoes. I got my confirmation number on the website and a confirmation to my email less than 5 minutes later. I noticed people said that they had a problem with contacting the company via phone. I called the company twice and the service was very good. Both women were pleasant to talk to and helpful and I wasn't on hold for anymore than maybe 5 minutes (probably less). Both times I called I asked for the delivery date for my shoes (because it did not show on the website) and they gave me the same date both times. However, the shoes came 2 DAYS before they were suppose to. I waited (not including the weekend as I ordered on Friday) only 3 DAYS for my package to arrive. The only downside was one of the shoes they had given me seemed to have been tried on and then returned. You can only tell because the bottom of the shoe had very little scuff marks on the bottom. I looked for flaws in the shoes (because another customer had the used shoes problem) but it was so small I actually could have overlooked it if I hadn't of looked hard. Overall, UrbanOg is definitely on my list for online sites for good quality shoes and manageable prices. The only downside was the fact that the shoes I had might have been worn already.

They have the cheapest shoes compared to other sites that carry the same shoes. They always have discount codes too! I can't comment on customer service, but I've always got my package within a week. I don't order their clothes, just shoes.

I am a huge online shopper since I live in a town with no department other than a local Walmart. Urbanog.com is one of the first online stores I've shopped from and I have shopped from many. Since I live in Nevada, shipment time is phenomenal and the quality of shoes is what you pay for. On the other hand, I have bought from them and the quality be less than ideal, especially for what you pay for it but other than that, they are great! I've ordered from them many times so it is indeed legit.

I would have rated UrbanOg 5 stars, but unfortunately I don't favor their jewelry. Either it was too small or cheap looking, not including their sunglasses! The dresses I ordered were perfect & I am overral very satisfied!

Their shoes are absolutely adorable! I bought a pair of slouch boots from here last year, and they're the comfiest boots I've ever had.

I've ordered a couple things from them in the past... they usually ship right on time and, like I said, great shoes! However, I gave them 4 stars instead of 5 because the quality of their actual clothing is meh. The shirts I've ordered are made from a pretty flimsy fabric. The jeans I ordered were decent and lasted me about a year and a half, which isn't bad for $30 jeans, but they're very stretchy and more like jeggings than jeans. If you like this style, it's awesome, but just be aware that the clothing materials are a little lower-quality.

I, like several others read the reviews of this store after placing my order. Naturally, I proceeded to freak out because I had placed a relatively large order and thought that I had thrown my money down the drain. Fortunately I was wrong. The service I received was excellent. The order took several days to process but arrived at my house within 2 weeks, which for me is acceptable. I received a report of damaged sandals and they were promptly removed from my order. Customer service said that I would receive the refund within 5-7 days, however I received the refund in 2. The quality of the box which everything came in was sketchy, but everything turned out to be neatly packed an in great condition. I would DEFINITELY buy from this store again. The only reason I gave this site 4 stars instead of 5 was because it seems a bit unorthodox to have completely remove a damaged product from an order without replacing it. And I really wanted those sandals haha. But I didn't have a single problem with customer service, the way they handled everything was smooth and I didn't have to make a single phone call. Maybe the customer service is a regional thing, or maybe they started listening to complaints, but my service was really good and I highly recommend this store to girls who want cute shoes/clothes with great prices.