• UrbanLoftArt

UrbanLoftArt

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Overview

UrbanLoftArt has a rating of 4.81 stars from 616 reviews, indicating that most customers are generally satisfied with their purchases. UrbanLoftArt ranks 48th among Art Prints sites.

Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0

What reviewers want you to know

Positive highlights

  • I am currently recovering from surgery and the shopping experience has been a wonderful distraction.
  • Love Urban Loft Art - so many wonderful images to choose from and options for your chosen image as well.

Critical highlights

No critical highlights yet

How would you rate UrbanLoftArt?
Top Positive Review

“Incredibly wide selection”

Menzel M.
4/2/24

Me and my wife, we recently moved to our new apartment, and after we settled everything and cleared the priority list, we focused on decorating. We had so many blank walls and were searching for something that would make our home cosy and modern. Anyone who has gone through this process knows how hard it is to pick your pictures on the wall. Luckily this store has an incredible assortment. So many interesting paintings and prints. Great choice of frames as well. And the prices were reasonable. There was a deal if you order more you get a discount. And since we were looking for a dozen we decided to order all of our pictures from this store. It was a good deal and the quality of the prints was excellent.

Top Critical Review

“My prints came wrapped in craft paper and were bent”

tunnisha d.
4/3/19

My prints came wrapped in craft paper and were bent. I thought they would have came in a protective tube. I can't find my return label so this has been a bad experience. Very unfortunate.

Reviews (616)

Rating

Timeframe

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Reviews that mention popular keywords

shopping experience (22) loft art (17) customer service (25)
Thumbnail of user kathyw183
Kathy W.
7 reviews
0 helpful votes
March 14th, 2018
Verified purchase

The image quality was poor and the colors very different from those portrayed online. I returned the product.

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Robert G.
13 reviews
0 helpful votes
January 24th, 2018
Verified purchase

Frame cardboard backing was cut too short allowing the metal clips to show through into the framed print.

Thumbnail of user kathleenh118
Kathleen H.
5 reviews
1 helpful vote
November 27th, 2017
Verified purchase

No one let me know that there would be extra days on the arrival. I had to contact them to find out. I do not think the picture and frame were worth over $100.00.

Thumbnail of user anitam109
anita m.
1 review
0 helpful votes
November 23rd, 2017
Verified purchase

the prints are nice but I received two of P******* when I ordered one and none of P******* that I ordered?

Thumbnail of user juliec226
Julie C.
5 reviews
20 helpful votes
September 20th, 2017
Verified purchase

It would make everything easier if the sizes and costs would appear on the page with the picture. It would save your shopper a lot of time.
It would be nice if you offered the same framing options for any picture that is bought. I would have framed all my purchases if that option was available.
Now having attempted to purchase the items that I've found, I'm continually disappointed...
The receipt that comes in the box with your artwork actually shows the pictures that you've purchased. I received 2 out of 3 that I ordered. The third picture was nothing like the one I ordered, even though they could've checked the picture on the receipt as they packed the box. When I called to fix the mistake and to get the picture I wanted, the customer service rep was very nice and helpful, saying the picture would be on it's way at no further cost to me. Great! Right? No...I received the package in a timely manner, but with the correct picture, but this time the box was crunched up so that all along the middle of my would-be beautiful picture is a wrinkled ridge...across the whole picture. Not happy.

Thumbnail of user tanyao15
Tanya O.
4 reviews
0 helpful votes
August 23rd, 2017
Verified purchase

The frame on one of the pictures that I purchased is already coming apart. It was a lot of money to spend for such a poor quality of frame. Pictures are lovely though.

Thumbnail of user robertas43
Roberta S.
1 review
0 helpful votes
June 29th, 2017
Verified purchase

I am hoping the print comes in a flat envelope as I do not want it to have any creases in it. I ordered from another company where that was a problem.

The print arrived in a package and was rolled up. There are creases that show in the frame although I was very careful to avoid this problem. I like the picture very much, however; the creases are noticeable and it does not look professional in any way.

Thumbnail of user paulr310
Paul R.
7 reviews
1 helpful vote
October 5th, 2018
Verified purchase

it took over a week to receive my purchase. A lot longer than expected. Also, colors weren't as vibrant as I thought that they would be. The prints didn't work in my room, so I will be sending them back today.

Thumbnail of user frankg288
Frank G.
1 review
0 helpful votes
September 22nd, 2019
Verified purchase

First purchase from this site. Very disappointed with the very obvious, uneven matting that was done on 2 of 4 sides of this framed art print. I assume there was a Quality Inspection prior to shipping out the product; and, this should never passed QC and shipped to the customer. Buyer beware.

Thumbnail of user gayc6
Gay C.
1 review
0 helpful votes
October 25th, 2019
Verified purchase

Too much trouble to return. Product did not have the same coloring as the online painting. I'll not deal with this site again.

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Luis C.
0 reviews
0 helpful votes
December 9th, 2019
Verified purchase

Picture was of poor quality - for the price - and with defects, like blank spots and printing traces - not form brushes, put print roll down. The frames, both, were open and irreparable, I have to go to another store to order a new frame.

Thumbnail of user jamess440
James S.
13 reviews
2 helpful votes
April 26th, 2018
Verified purchase

Other than the great options to choose from I have nothing else to base my experience on. Perhaps after I can examine the finish of the products I can better rate the overall quality of this site.

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