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Urban Decay has a rating of 4.28 stars from 240 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Urban Decay most frequently mention eye shadow, good quality, and little bit. Urban Decay ranks 2nd among Cruelty-Free sites.
Their foundation has excellent coverage that helps hide skin imperfections without creating a mask effect. It is easy to apply and stays on the skin for a long time, without leaving a feeling of heaviness or stickiness. Plus, Urban Decay offers a wide range of shades, allowing you to find the perfect tone for any skin type. Overall, this is a great foundation that I recommend trying for anyone looking for quality makeup to create the perfect makeup look.
I can't believe that nowadays there is such a cosmetic brand that hides the little word in their policy that all sales are final, instead of marking the final sale on the webpage. No price match or no return allowed, and customer representatives are holding different words. Bunch of liars. I will never ever shop with them again.
Sent me my order with 3 items missing. Their customer service is absolutely terrible. They make you
Jump through hoops and put up roadblocks to discourage you in following through. I would never buy from the company again.
Customer service never answer the phone or emails. Never received complete order. Ordered a month ago
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Urban Decay was super shady about my order. I signed up for their email program to get a free qift with purchase but, after looking at my receipt realized I didn't get it. No big deal. So I called to have them add it. They said that he couldn't make adjustments to an order so he cancelled it and looked at my $48 order and said I could apply this coupon code to get the gift. Hung up, went to reorder, applied the coupon code, coupon code denied. Okay... Called back. They said "oops, that gift is only for purchases over $60! I'm so sorry they told you you could use it." Well shoot. Couldn't reverse the cancelation and takes 3 days to return the money. Welp, guess I still have to reorder and am out double the amount I planned on until they return the money from the original order to my account. But then, get this: My original order receipt said it was $48.29, but they charged $49.29 to my account. Whatever, I'll get it back. But then my second order with the SAME EXACT thing came out to $47.71 on the receipt but they charged me $48.41 according to my bank account. What gives!?
I expected much more out of such a well-funded, seemingly reputable, international brand like Urban Decay. It's disappointing to say the least.
Well, if someone wants to order their any product, they must need to order it years ago. YES, because their delivery services are so slow. It takes a lot of time. No matter the quality of product is good.
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Feminine, a little dangerous and a lot of fun, Urban Decay offers high-performance cosmetics, like eyeshadow, eyeliner, primer, lipstick, foundation and more.
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