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UPayCard has a rating of 3.5 stars from 119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with UPayCard most frequently mention customer service. UPayCard ranks 6th among Payment Processing sites.
Proactively asks for customer feedback
145 reviews
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I and my friends have been using this service for a year. Good service -good support -good conditions
I cant even login into my account. Click tp login and it says it's forbidden. Prob took all my bitcoin. Scammers! Not even worth a star
To be honest, at first I encountered issues with the document verification. My documents were denied 1 time due to poor lighting and not fully showing all 4 corners of my License ID, which was true. However, after I corrected the mistake and resubmitted my documents, it was verified. Now Today Currently I am actively using UPayCard for mainly PayPal Deposit, Bitcoin Transactions, and Currency Exchange. If this company continues to keep these options available for United States residents, I will continue to use their service and be a Very Happy Customer:)
Also I wish UPayCard would add Paypal withdrawals. If they do, it would be extremely easy for me, as I use Paypal for majority of my Business transactions. Please consider implementing this, thanks!
[Update]: I see many reviews about people having bank issues, I suggest avoiding using bank deposits and withdrawals. If you can, use one of their alternative methods to fund your UPayCard account. Yes, there may be fees involved but from my personal experience it is very fast and convenient. If you still don't trust this company after a bad experience, I fully understand. I myself am still testing out how this company goes. Will update if any issues arise.
[Update 2]: Seems that UPayCard has yet again removed their option for Paypal Deposits/Withdrawals. Because of this inconvenience, I'm down-rating this review to 3 stars. Hopefully this company will get it together... Not a satisfied customer.
[Update 3]: Unfortunately they do not accept US Clients anymore... Disappointing!
I transferred money from my dutch bank to upaycard by bankwire... they gave me a bank in litouwen... first my own bank was superspicious about the transfer to litouwen... finally the sended it to the upaycard-bank...
Its now 14 days (10 business-days) and still no transfer on my account... i phoned my bank about it, cuz normally its 2 days for normal european countries... my bank told me always problems with litouwen... upaycard answered with protocol-answers... my advice never use bankwire in upaycard...!
* UPayCard attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
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You pay safe with upaycard! Protect your online purchases, transfer and withdraw funds instantly & securely worldwide.
Hello Frank,
Thank you very much for taking the time to review your experience with UPayCard.
Your input and the feedback from all our customers is vitally important to us and we always want to try and enhance our service. With this in mind, we have been building our customer service department at UPayCard, so we can respond more quickly to customer needs.
Per your comments, we are sorry you experienced difficulties with this transaction, but we hope your issue has been already solved and everything is working fine now.
In case you need any assistance, a member of our team would be happy to help you with anything you may require, you can reach UPayCard customer services on support@upaycard.com or through our live chat facility on www.upaycard.com.
Sincerely yours,
The UPayCard Team