• Unsold.com

Unsold.com

Overview

Unsold.com has a rating of 3.85 stars from 15,850 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Unsold.com most frequently mention great deal, bucket list, and customer service. Unsold.com ranks 5th among Travel Search Engine sites.

  • Value
    51
  • Shipping
    39

Proactively asks for customer feedback

20
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What reviewers want you to know

Positive highlights

  • Great deals, wonderful customer service and we will always check Unsold.com when we want to take a trip.

Critical highlights

No critical highlights yet

How would you rate Unsold.com?
Top Positive Review

“I need something to look forward to in this time of...”

Veronica B.
9/11/20

I need something to look forward to in this time of isolation - uncertain when we will be allowed to travel again so having 24 months to use my accommodation is excellent!

Top Critical Review

“If I'm could rate it lower, I would.”

Nicole D.
5/29/21

Purchased a Banff 3 night stay in 2020 and booked my trip August 2021. Get there to find out they no longer have a reservation for me. Hotel tells me that Unsold.com went bankrupt and I no longer have a place to stay after my 8 hour drive. Found an email in my spam folder that was sent a week before my scheduled trip advising they went out of business and will try and refund if they can. Scam! No refund yet. Stay away!

Reviews (15,850)

Rating

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Reviews that mention popular keywords

customer service (47)
Thumbnail of user esthers126
1 review
0 helpful votes
September 16th, 2020
Verified purchase

Good price, nice destination. Let's see how it will work out.

Reason I chose this business:

Santorini, gift for my daughter

Thumbnail of user anupt1
1 review
0 helpful votes
July 7th, 2021
Verified purchase

Great service. The choices are great and so are the offers.

Thumbnail of user matimbam1
1 review
0 helpful votes
July 24th, 2021
Verified purchase

It popped up on my Facebook feed. I clicked and liked the deals on offer!

Reason I chose this business:

City of love. Paris. Reason: love and money drives the world crazy.

Thumbnail of user dandileneb
1 review
0 helpful votes
July 5th, 2021
Verified purchase

At this price, I cant pass it up. And to a destination like this, wow.

Reason I chose this business:

The Maldives, as I have always wanted to go there. It has been on my bucket list for many years, but just couldn't afford it. Nice 2nd honeymoon.

Thumbnail of user abdula136
1 review
0 helpful votes
November 18th, 2020
Verified purchase

From social media. I wanna travel once Japan and I know it's expensive. So I use this opportunity to at least book hotel with cheap price.

Thumbnail of user caitlinj35
1 review
28 helpful votes
December 20th, 2020

I don't normally write reviews but we had a really great experience with Unsold! The room/suite we got in Banff st Tunnel Mountain Resort for $115/night was truly an amazing deal, and no extra fees when we got there! We definitely plan to use Unsold again. Of course, the no-cancellation/two week pre-booking can be inconvenient, depending on your situation, but it worked out perfectly for us!

Thumbnail of user alexanderd290
1 review
0 helpful votes
July 14th, 2021
Verified purchase

Good value for price. Twenty four months to decide will allow me to allocate my vacation time.

Reason I chose this business:

Santorini. I have heard that accommodation in this tourist destination could become very expensive and Santorini vacation deal offered by Unsold.com is very hard to resist.

Thumbnail of user marieg472
1 review
0 helpful votes
July 12th, 2021
Verified purchase

We tried Unsold for a short visit to Santa Barbara, and felt it was a good deal.

Reason I chose this business:

Barcelona, Spain.
Been there, want to go again!

Thumbnail of user justint306
1 review
0 helpful votes
February 17th, 2021
Verified purchase

I don't know why people keep saying this must be a scam. We have confirmation directly from the hotel, amazing prices if you are flexible on the hotel.

Reason I chose this business:

Maldives and Gran Canaria

Thumbnail of user williamr1778
1 review
0 helpful votes
July 5th, 2021
Verified purchase

Sounds like a good deal. Hopefully it's not a scam.

Reason I chose this business:

Key West, we have family that lives down in Marathon Key.

Thumbnail of user kathys1489
1 review
0 helpful votes
July 4th, 2021
Verified purchase
Reason I chose this business:

Paris. Been there and would love to take my husband there now.

Thumbnail of user peterb1572
1 review
0 helpful votes
April 29th, 2021
Verified purchase
Thumbnail of user arielp52
1 review
0 helpful votes
April 29th, 2021
Verified purchase
Thumbnail of user jamess4957
1 review
0 helpful votes
July 4th, 2021
Verified purchase
Reason I chose this business:

Orlando for honeymoon

Thumbnail of user brendab1163
1 review
2 helpful votes
February 1st, 2021
Verified purchase

We just booked for Pt Douglas and where given a choice of 2 hotels, very happy with this. We have now decided to book Palm Cove

Thumbnail of user dianas823
1 review
0 helpful votes
July 16th, 2021
Verified purchase
Reason I chose this business:

San Francisco

Thumbnail of user lisaj1208
2 reviews
1 helpful vote
July 12th, 2021
Verified purchase

Hoping it is true to what is advertised and not a scam. If a good deal I will use to travel more

Reason I chose this business:

Majorca because I've never been there and it looks beautiful in pictures

Thumbnail of user loretaj1
1 review
0 helpful votes
July 4th, 2021
Verified purchase
Thumbnail of user roslync16
1 review
0 helpful votes
December 7th, 2020
Verified purchase

Looking for something on sunshine coast for a few days in winter and thought I would try this and see if it works out. Only putting toe in the water at this stage yet to be proven they may make 5 stars.

Reason I chose this business:

Explained above

Thumbnail of user melf83
1 review
0 helpful votes
July 16th, 2020
Verified purchase

We've lived in Alberta for 7 years and havent made it to Banff yet. There simply is not a better deal that exists to stay in majestic Banff, Alberta. We look forward to booking our dates.

Reason I chose this business:

Banff is arguably the most beautiful destination in Alberta and amongst the top 5 or 6 breathtaking sights in all of Canada.

Thumbnail of user maliks40
1 review
1 helpful vote
July 16th, 2021

I removed 1 star because we had a bit of a misunderstanding at first.
Their customer service helped me a lot sorting out the misunderstanding with the hotel reservation.
I didn't make the trip yet but it seems that everything is sorted for now.
My experience will be decisive regarding a possible extra star.

Products used:
Hotel booking in Paris

Service
Value
Thumbnail of user michaelc5092
1 review
1 helpful vote
July 5th, 2021
Verified purchase
Thumbnail of user lindyg12
1 review
1 helpful vote
June 27th, 2021

I had a very good experience with unsold.com I had a reservation and three days before I was due to travel we were put in full lockdown due to C19. I emailed unsold.com with low expectations as I was fully aware of the terms and conditions when I booked. They permitted me to change the dates of my holiday. Thank you to the team at unsold.com

Service
Value
Shipping
Returns
Quality
Thumbnail of user sandys619
1 review
1 helpful vote
July 26th, 2021
Verified purchase
Thumbnail of user erinh311
1 review
2 helpful votes
January 16th, 2021
Verified purchase

We had a wonderful experience with Unsold in Mexico and figured we would give it another go.

Reason I chose this business:

Kyoto - we are already planning to go and the price for these accommodations was incredible.

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From the business

Unsold.com has been turning the travel industry on its head offering huge discounts on over 600,000 hotels in 21,000+locations. Get a free $50 travel credit now by going to https://unsold.com/try-free

We’re Different (and we’re proud of it)

At Unsold.com, we believe in harnessing modern technology while maintaining our humanity. What does that mean? It means that while Unsold.com utilizes some of the most powerful intuitive reservation software to instantly lock in a hotel ‘s unsold inventory far below their retail value. We are able to deliver the discounted savings because of our partnerships with some of the world’s leading hotel brands such as Marriott, Hilton, Omni, and Hyatt to name a few. We also believe that there is no substitute for outstanding customer service and personal connection. Our commitment to customer service is unmatched.

Our Commitment To The Environment

Beyond our commitment to our customers, Unsold.com is also committed to our environment. Understanding the eco-impact of the travel industry, Unsold.com is committed to donating $1 from each booking to environmental organizations committed to planting trees, reducing our carbon footprint, and creating a more sustainable travel industry for the future with a target goal of 1 million trees planted by 2021.

Our Team

From humble beginnings in a small 12-person office, Unsold.com has expanded to have offices in the United States, Europe, Australia, and Asia and proudly employs over 250 service-minded travel experts worldwide. Catering to both leisure and business travelers alike, the team at Unsold.com is a committed, passionate, and dedicated group of customer service driven individuals dedicated to providing you with incredible savings and amazing experiences.

Company Representative

Thumbnail of user jamesc1989
Sarah A.

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