• Unlock River

Unlock River

Overview

Unlock River has a rating of 4.42 stars from 126 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Unlock River most frequently mention great service. Unlock River ranks 54th among Mobile Repair sites.

  • Service
    4
  • Value
    4
  • Shipping
    3
  • Quality
    4

This company responds to reviews, but usually not within the first month

3
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What reviewers want you to know

Positive highlights

  • It work really great and the customer service was prompt with every question I throw at them...
  • They turn a U$ 700 paperweight into an useful iphone 7 in 2 days time.

Critical highlights

  • The first time I used their service to unlock an iPhone 7.
  • Waited over 10 days for these $#*!ERS to unlock my iphone while they just wasted my money and time!
How would you rate Unlock River?
Top Positive Review

“Brilliant service, genuine and at an affordable price...”

Nick W.
1/15/19

After being scammed I was dubious on using another Internet service... but these guys are the real deal... they did what they said they would at a great price. Masssive thanks

Top Critical Review

“Ripoff Artists”

Dino D.
12/5/22

Take my advice and just don't do business with them. They have a very ambiguous refund policy that they play out to rip you off. They claim they can unlock your phone in hours but I waited 10 days and got nothing. When I filed a dispute the bank unfortunately stood by their ridiculous refund policy. The scam is to make you wait until you decide to cancel and then they still keep your money even though they have done nothing! To file a claim in Small Claims Court would be successful but too time consuming. Of course they know that and if you did file I am sure they wouldn't show up. You win by default. They would have to explain exactly how they unlock these phones in court. They can't do that. They would also have to defend their refund policy against their own advertising. They won't do that either. If you have the time and get ripped off by them I strongly suggest taking them to court. You may be the one that finally puts them out of business. YouTube videos are more than likely made by them and not by satisfied customers. All of them are scripted the same. Attached is the real name of the company on my invoice. Unlock River is a DBA.

Reviews (126)

Rating

Timeframe

Other

Reviews that mention popular keywords

iphone 7 (11) customer service (5) 2 days (4) muchas gracias (5) support team (3) customer support (3) sim card (4) 10 days (3)
Thumbnail of user birdyc
1 review
4 helpful votes
May 5th, 2017

I tried two different (and cheaper) companies to unlock my phone before using Unlockriver but both times I was given codes that didn't work. Unlockriver was more expensive and had longer processing times but they provided me with the right code and I was finally able to unlock my phone! They also kept me posted during the process with emails, let me know that my order was still being processed.

Thank you!

Thumbnail of user khristianf
Khristian F. – Unlock River Rep

Thank you for your feedback! We understand the frustration of having to try multiple services before finding a solution that works. At UnlockRiver, we prioritize accuracy and customer communication to ensure a smooth unlocking process. We're glad to hear that your phone is now unlocked and functioning as you desired. Remember, sometimes it's worth paying a bit more for peace of mind and a service that delivers.

Best wishes,
UnlockRiver Team

Thumbnail of user claudior7
1 review
1 helpful vote
October 2nd, 2016

Asistencia constante a mis consultas, ya que como se tardó en un momento dudé pero siempre respondieron rápido y lo mejor es que cumplieron con lo prometido.

Thumbnail of user carmeloe1
1 review
0 helpful votes
October 21st, 2016

It is easy just follow the instructions.

Tip for consumers:
You can find the instructions in spanish.

Service
Value
Shipping
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Quality

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From the business

UnlockRiver stands as the top-rated choice for Cellphone Network Unlocks, consistently earning positive UnlockRiver reviews from our vast clientele. With a legacy of assisting over a million satisfied clients, we are the go-to platform for unlocking your device, allowing flexibility with any SIM card, globally. From an impressive 7,000+ networks in 120+ countries to over 200 unique phone models, our broad reach and expertise guarantee the UnlockRiver reliability and efficiency that customers rave about. Our 24/7 dedicated support team is always at hand, ensuring every UnlockRiver review reflects our commitment to an unparalleled unlocking journey.

Business History

UnlockRiver began its journey as a cellphone repair entity before seamlessly transitioning into the online sphere. Having served over 120+ customers, we specialize in unlocking devices from network constraints, thus enabling freedom of carrier choice. Since our inception in 2010, we've become adept at mobile technology, making us a reputable name in the phone unlocking arena. Our extensive experience symbolizes our expertise and steadfast dedication to providing top-notch service, positioning us as a reliable choice for all your phone unlocking requirements, a testament to our enduring trustworthiness in the digital market.

Company Representative

Thumbnail of user khristianf
Khristian F.
Brand Embasador
Usually responds not within the first month

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