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United Airlines has a rating of 2.25 stars from 189 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about United Airlines most frequently mention customer service, next day, and worst airline problems. United Airlines ranks 254th among Plane Tickets sites.
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As soon as i arived at the Airport. I saw customer is coming towered me asking can i help you. Said yes please. I am here to help. She helped me all the way. The Pilot was very nice talking when he needed to talk. I didn't see any problem with customer serving in the Plain. They helped me in the Shutter with all my Bags. All customers were really nice and quite. I will chose UNITER AIRLINE from now on.
About 90% of the time I fly United there are always last minute "technical delays." The plane can be at the gate for hours and only when we've all boarded, door is closed, then they realize there's some tech issues. It's really frustrating that their consistent issues are at the expense of the passenger. Last, the majority of service received is typically rude, standoffish, and uncaring. Any business employee treating customers like many of United employees do would be terminated. Being captive under poor conditions is not appropriate. Asian and European airlines do it right, not United.
My mum was abandoned at the United airlines in Chicago from Brussel because she can't speak English. When I bought the ticket, I make sure they know that she can't speak English and she needs help. But United airlines from Brussels didn't care. They make her misses all her flights and she was in the airport for 2 days without water or food. Chicago ohare police's and very professional United Flight attendant UA450 called Nathan. Nathan is very professional, kindhearted, he care for his passengers, listen to them, help his passengers and he is always smiling.Mr Nathan in UA450 is the flight attendant that every flights needs. Nathan professionalism safe my mum from missing her flight again. Thank you Nathan and Chicago Ohare police for kindness and professionalism. My mum is so Grateful to meet good person like Nathan on her flight from Chicago to Seattle!
If you are price conscious, and only need a flight for the day, United's basic economy is for you. However, for the price of one bag added to your flight, you will find a plethora of airlines that include carry-on, snacks, and beverages. Be cognizant of the low cost as a bait and switch to get you to purchase the ticket. Once you have purchased, you cannot change anything associated with your ticket. Everything is an added cost - buyer beware!
Nicely run with the occasional bad incident where they toss out a passenger. However, on the whole not a bad place.
I travel with them a lot because they are cheap but the other question is do I enjoy it? Nope.
It is okay at best. Not so happy about the information lagging.
We travelled and have used many different airlines, but we think UA is quite decent to travel and most flight attendants are quite accomodating.
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