United States Flag Store
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United States Flag StoreReviews 8,426

4.8

About the Business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
+37
Sponsored message from United States Flag Store
One of the oldest flag retailers online.
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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
539
value
362
shipping
361
returns
16
quality
3,121
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48,590 reviews
Vermont
1 review
1 helpful vote
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Exactly what I ordered the quality is good as expected, Now if I can just get everything put together correctly

Date of experience: May 6, 2018
Missouri
1 review
0 helpful votes
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Awesome!
April 27, 2018

I received the flag pole and flag. Excellent quality, fantastic price and Made in America. My husband is so excited to get it put up. It is an early birthday, memorial day and fathers day gift. Thank You!

Date of experience: April 27, 2018
Indiana
1 review
0 helpful votes
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Excellent quality, fantastic price and second to none service and shipping! Recommend this store and site to all!

Date of experience: April 26, 2018
Tennessee
1 review
0 helpful votes
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Great quality
April 26, 2018

I received the flag I ordered and Im very happy with the product. It seems very durable and does not seem like it will fade.

Date of experience: April 26, 2018
North Carolina
1 review
0 helpful votes
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Will always order from nfl.com. Never had a bad experience everything is always so fast. Processing is fast and delivery is always within 5 days. Will always order my nfl stuff through this website

Date of experience: April 26, 2018
Georgia
1 review
0 helpful votes
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Awesome
April 26, 2018

Order the Constitutionn pin, I love it got lots of compliments on that one. The heart flag is nice but not really my favorite. You can do wrong it will sing your clothes so be careful. Too many sharp edges.

Date of experience: April 26, 2018
Nebraska
1 review
0 helpful votes
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Order form lost?
April 20, 2018

Bought Led bulbs from lightup before, was very satisfied. This time part of my order was out of stalk according to the service rep, even though the website said they were in stock. Had my order changed to only in stock items, but the lost my order form, initial order was 3/28, current shipping status says my bulbs should be here before 4/26 almost 1 month later.

Date of experience: April 20, 2018
Maryland
2 reviews
0 helpful votes
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Beautiful Flags
April 10, 2018

Beautiful, good quality, a lot of bang for your buck. The whole process went very smooth. I've bought from the US Flag Store before, and I will again in the future

Date of experience: April 10, 2018
California
1 review
0 helpful votes
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USA
April 5, 2018

Made in the USA. I respect flag was made in the USA. I think all American Flags should be made in the USA,

Date of experience: April 5, 2018
Colorado
4 reviews
1 helpful vote
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United States Flag Store is the 1 & only place to purchase American flags. Or any type of flag you need. For the best quality,@ a fair price. Delivery was faster than expected. I am always very pleased with every purchase

Date of experience: April 3, 2018
New York
1 review
0 helpful votes
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Will purchase again. Not the same quality as stiched flags, but for a printed flag, nice bright colors. Light and fly well.

Date of experience: March 31, 2018
Maryland
1 review
0 helpful votes
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Flags from the Heart
March 29, 2018

We are a florist that noticed a lot of veteran graves during Memorial Day last year that
Didn't have flags. So we decided to have a Flags from the Heart event asking for donations and volunteers to help with this project. We ordered flags in bulk and are very happy with what we received. The flags are Perfect! Thank you

Date of experience: March 29, 2018
Texas
1 review
1 helpful vote
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Let Old Glory Fly
March 26, 2018

I got my USA Flags and they are up and flying proudly here in Shiner, TX. Come down and see...

Thanks US Flag Store...

Date of experience: March 26, 2018
West Virginia
1 review
0 helpful votes
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Very good flagpole
March 17, 2018

For the money, this is a very good flagpole. Has a good windspeed rating. Couldn't find one anywhere else with comparable price and strength.

Date of experience: March 17, 2018
Pennsylvania
1 review
0 helpful votes
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The entire transaction was perfect. Ordering on line was easy, delivery happened on the day promised. I cannot say enough about your company! Thanks ever so much!

Date of experience: March 17, 2018
California
1 review
0 helpful votes
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Ireland pin
March 17, 2018

I like the pin very much, it has good color and it looks well made not like some other pins you can buy. I will buy from this company again.

Date of experience: March 17, 2018
Florida
1 review
0 helpful votes
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Great service>>>
March 17, 2018

Great service. Quick delivery. This is the second order for a flag from USFS. The last one the wind from Erma destroyed. Also bought my flag pole and light. Both were more than what I expected. Don't know why others have such a problem. My experience has been nothing but outstanding.

Date of experience: March 17, 2018
Pennsylvania
1 review
0 helpful votes
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My husband passed away on the 5th of this month. We had talked about getting three flags for our son's for the memorial service. Your company made this possible with the ease of finding what I needed at a price not to outrageous. He was denied everything from the VA. He died of complications due to Agent Orange. Thank you again. I will recommend this site to other people.

Date of experience: March 17, 2018
Texas
1 review
0 helpful votes
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We ordered the wrong size of flag box and we called and they sent a return label right away! They were extremely kind and they said they would get the correct size sent ASAP! So good to work with a delightful company! Your staff has gone above and beyond! I would definitely recommend this company to my friends! Thank you for everything!
Sincerely,
D. Underwood

Date of experience: March 14, 2018
Florida
1 review
0 helpful votes
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Thank You
March 13, 2018

My order arrived as the PO schedual showed. Thank you for the reply about the G-Washington revlutionary battle flag. My heighborhood loves to fly their flags and more and more are adding flags on our street. Won't be long before we look like Flag row. I'll spread the word about your web site so as they and me need to replace the flags thjey can look you up. Thanks again.

Date of experience: March 13, 2018