• UnionHouse

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Overview

UnionHouse has a rating of 1.67 stars from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. UnionHouse ranks 638th among Clothing Other sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
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How would you rate UnionHouse?
Top Critical Review

“Terrible customer service. AVOID this website”

Dar F.
1/6/18

I ordered a size Large t shirt (Bape) and it was delivered in approx 6 weeks. They sent the WRONG size. When I contacted UnionHouse they asked me to keep the tshirt. I said I needed the correct size and they have been very RUDE and refused to compensate me. The only offer was a 'coupon' for $7.00(canadian) off my next purchase. I'm disgusted and will never order from this place again!

Reviews (3)

Rating

Timeframe

Other

Thumbnail of user darf1
2 reviews
4 helpful votes
January 6th, 2018

I ordered a size Large t shirt (Bape) and it was delivered in approx 6 weeks.
They sent the WRONG size. When I contacted UnionHouse they asked me to keep the tshirt. I said I needed the correct size and they have been very RUDE and refused to compensate me. The only offer was a 'coupon' for $7.00(canadian) off my next purchase. I'm disgusted and will never order from this place again!

Thumbnail of user abdulla229
4 reviews
19 helpful votes
April 1st, 2017

From my experience, shopping on UNHS.net wasn't awful, but the shipping and reliability isn't the best. The shipping always takes long when you purchase from them. By reliability, I mean that the clothing sometimes comes with flaws. I've gotten probably over ten items and two of them were flawed. One jacket I got didn't look like the pictures provided on the website and the other item, an olive green hoodie, came with two holes on the shoulder area. For the most part, the website, most of the time, has awesome looking reps and you don't have to worry about them stealing your credit card info.

Thumbnail of user serkanc1
1 review
1 helpful vote
December 23rd, 2015

So my experience with this website started about a week ago, i saw a nice army print jacket with a decent price and amazingly it only costed £13 to ship it with dhl. But then 3 days later i log on to see a tracking number or something like that but no, it's still 'awaiting shipping'. Then I tried contacting them on skype, no reply, then I tried emailing them, and 1 day later I finally get a reply, which says 'friend, your size temporarily sold out, need one week to restock, we will put gift in when shipping' and I wanted this as a Christmas present for a very good friend of mine.So I emailed him back saying would you be able to send me an size M that will make it in time for Christmas, once again 1 day later he replies with 'Let me check' and my response was that's good, thank you friend, again 1 day later he replies with okay friend I can send, but now he hasn't replied for 2 days straight and I think i got scammed and there's no hope for me getting that in time, absolutely gutted.

Tip for consumers:
Just Don't.

Service
Value
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Returns
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