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Review of Uncommongoods

Uncommongoods reviews

3 reviews
140 58th Street Suite 5B
Brooklyn, NY 11220, US
Tel: 888.365.0056
help@uncommongoods.com

3 reviews with 3 stars

mariea99
1 review
0 helpful votes
12/4/17

I contacted your customer service department to see if one of your newspaper books (birthday or baseball) could be made with the San Francisco Chronicle instead of the selections presented Unfortunately this was not the case. I think this is an area that uncommon goods should look into to broaden their base of customers.

Response from Jennifer G., Uncommongoods Representative
That's a great idea, Marie! Thanks for sharing that with us!
-Jen
timq9
1 review
2 helpful votes
5/6/17

Purchased as a gift what I thought was a pretty cool looking paperweight Paid $45. Had it sent directly to business colleague. When he sent me a photo thanking me, it looked nothing like what was advertised. I communicated my displeasure to the company and they're only response was that there was a disclaimer on the ad that each item was unique. They offered no refund. I couldn't send the item back because it had already been delivered as a gift to my business colleague. What was I to do ask for it back? Don't buy from this company

Update - after negative reviews online Uncommon Goods emailed and indicated it would provide full refund. It shouldn't have had to go that far but I am satisfied now.

Response from Jennifer G., Uncommongoods Representative
HI Tim! I'm sorry to hear about this experience. SJ doesn't let us see enough information for us to be able to identify you or the order you placed, so please email me directly at jen@uncommongoods.com so I can look into this myself. I'm looking forward to hearing from you! - Jen
richardc91
3 reviews
13 helpful votes
12/14/14

Great. A place to shop for someone who has everything. Cool items that you don't find just anywhere.

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We'll email your tracking number on the day the order ships. If you need anything else, please contact our CS team at help@uncommongoods.com

By Jennifer G., Uncommongoods Representative
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