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Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
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I loved it! Great selection of sabers, very smooth UI that was easy to understand what i was buying through customization phase
Very very happy and satisfied. Thank you
Everything as expected, very fast turnaround.
You guys are the best my first saber i got made me so happy this will be my second one hopefully i will buy more with more customization
Everything was on time
I shopped with Ultrasabers at comic con Dallas 2015 and my saber is still in fantastic shape. I had no problems with Ultrasabers then and I am very happy with my new grab bag now. It arrived a few days after it had been shipped (I paid for FedEx two day) but that was FedEx not Ultrasabers. Blade is bright, hilt is pretty, and I am a happy Jedi.
Very fast shipping! Ordered on the 3nd and came 6th! Great customer service, too.
The customer service was great, I emailed them saying the trackinf link was dead, they promptly sent me a working one vert quickly. The shipping time was very quick, took 4 days. The saber itself is awesome and I am pleased with the purchase.
It was 'aight. No complaints.
Ever since I saw you guys at the Alamo City Comic Con 2 years ago I have wanted one of your blades for the longest time you guys are excellent Craftsman and I would highly recommend your blades to anyone
Thank you so much. The customer service is great. It helps a lot when you can chat with someone on the website that can give you pointers.
Yes, I was able to find a setup that fit my needs well & didn't break the bank.
Nice quality product (after a couple of days) It is NOT as bright as YouTube videos would have you believe! In the sunshine you cant really tell its on (lightwise, but it SOUNDS phenomenal!) but in the dim/ dark it looks too cool! Thanks Ultrasabers!
Great customer service. Will continue to order in the future
Nice and quick and awesome saber
Happy with the company that I placed a 2nd order.and plan a 3rd and 4th in the future.
The choices were well laid out on their website. I was able to choose every detail I wanted without having to pay extra for features I did not want. The craftsmanship of the finished saber really stands out and I will be proud to carry it and show it off.
Easy to fill out and very straightforward
Love all the menu options.
Love all the options and things to pick from!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck