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Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
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Ultra Sabers Is A High Quality Website With High Quality Products
I was very happy with all the steps, except for the Facebook page, in which they never responded to a question I had.
This is my first saber purchase and I'm quiet pleased with how it came out
Great variety to choose from! Sabers are very high quality as well.
This saber is excellent! We love the color and the obsidian sound.
Very easy to navigate your website! I ordered this saber for a wedding present for my brother in law. Very, VERY nice! I am going to have to get one of my own now! My only suggestion for improvement is to offer laser etching or engraving, possibly with custom designs or with the ability to upload an image.
Shopping was pleasant enough, I just wish you guys had more in stock at the moment! ;) I was really counting on grabbing that Dark Monarch before Dragoncon. Oh well, you snooze, you lose as they say! Thanks as always for your timely and awesome service!
Ultra Sabers has been a huge help. This was my first lightsaber purchase so I was skeptical and worried that it wouldn't be as good as I expected. But, the great costumer support was outstanding in helping me find out more about everything. They cleared up every question or doubt I had. Thank you Ultra Sabers, and keep doing what your doing.
Fast service and easy to navigate the site. Great selection and the turn around is unbelievable! Ordered my 3 Saber from them and in 5 days got a great product.
Love the site. Love the merchandise.
I am so exicted for my new saber
I love this site, have already bought two sabers! And will buy more in the future...a true leader in the industry.
Easy to understand customization, fast and accurate shipping times. Overall great experience!
Chat option during ordering was extremely helpful!
So very professional.
I felt that ultrasabers bent over backwards to make sure I was happy. Way to go guys
My son was thrilled to find this site and shop for the various sabers. When he asked me to buy him one, I was quite impressed with the professional design, the ease of user experience, and the safe mechanisms in place for purchase. Would definitely do business with again.
Just bought my second saber, was as well made and impressive as the first one I received. I can't express how well made these sabers are, they are just so well made
Wonderful, quality/shipping time is amazing! Love the weight and feel as well!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck