• Ultius

Ultius

Overview

Ultius has a rating of 4.3 stars from 450 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultius most frequently mention customer service, quality work, and several times. Ultius ranks 21st among Academic Editing sites.

  • Service
    112
  • Value
    111
  • Shipping
    65
  • Returns
    67
  • Quality
    110
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What reviewers want you to know

Positive highlights

  • They have very talented writers and they provide very quality work and the customer service is excellent as well.

Critical highlights

  • If you don't care about tardiness, quality, and customer service, go ahead and use them.
How would you rate Ultius?
Top Positive Review

“Great in time of need for busy mom”

Dana C.
8/13/18

I am a fairly busy person with lots of responsibilities while going back to school. I haven't been 'in the game' for some time (10+ years) and this service really helped me get back in the swing of things. The writers are solid enough (back and forth required with instructions) and they always deliver on time. I would recommend them. The customer service is friendly and reliable too.

Top Critical Review

“My small ONE page custom writing was all copied!”

Monica F.
1/16/20

I'm ashamed and beyond furious. My university accused me of plagiarism. It was an easy fast one-page assignment and turned out to be copied. Although I made some changes to personalize the discussion it still came back over (90%) unoriginal. Lychee 39454 Shame on you!

Reviews (450)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (67) quality work (20)
Thumbnail of user danac125
3 reviews
3 helpful votes
August 13th, 2018

I am a fairly busy person with lots of responsibilities while going back to school. I haven't been 'in the game' for some time (10+ years) and this service really helped me get back in the swing of things. The writers are solid enough (back and forth required with instructions) and they always deliver on time.

I would recommend them. The customer service is friendly and reliable too.

Tip for consumers:
Be clear on expectations in order form/messages to writer.

Service
Value
Shipping
Returns
Quality
Thumbnail of user lisar136
Lisa R. – Ultius Rep

Hi Dana,

Thank you so much for posting your feedback! We especially appreciate your tip for consumers. When it comes to an order's instructions, there's no such thing as too much information. It helps the writers really identify their clients' expectations! Communication is key and responding to writers' inquiries or messaging important details or notes really determines the order's overall quality!

Thanks again!

Lisa
Ultius Client Support Representative
Call/Text: (702) 979-7365
Email: support@ultius.com

Thumbnail of user mikea177
1 review
19 helpful votes
April 16th, 2017

Ultius epitomizes the professional gold standard for online writing services. Whenever you might find yourself in a bind or simply need a helping hand, look no further than Ultius. Their staff is more than willing to work with you throughout the process from beginning to end to suit your specific needs. I have yet to have a problem, as the experience has been rather seamless.

Thumbnail of user lisar136
Lisa R. – Ultius Rep

Hi Mike! I just wanted to reach out and say thank you for your feedback. Sometimes there are a couple of speed bumps in any given situation, but it is our hope to always emphasize we are there to fix any issues. I am very happy to see that you had positive experiences throughout the process.

Thanks again!

Lisa
Ultius Client Support Representative

Call/Text: (702) 979-7365
Email: support@ultius.com

Thumbnail of user andrewt72
1 review
12 helpful votes
February 9th, 2016

Finding a good editor can be a difficult task for any writer. Finding one that can reliably meet deadlines on orders of great length can be even harder. Thankfully, Ultius has been there for me time after time. It has been great developing a rapport with the same editor as different projects go from rough to final draft. Of course, your experience may vary, but I was fortunate to find a great editor through Ultius and I will continue to use their services to review my work.

Thumbnail of user dantef5
Dante F. – Ultius Rep

Hello Andrew,

Thank you for taking the time to leave your feedback! We are very pleased to hear that you have had such good experiences using our services. We do try and establish working relationships with our clients, so we are happy that you have found a writer that you work really well with! We are equally thrilled that we have been able to assist you time and time again and look forward to working with you agin in the future!
Thanks again!

Dante
Ultius Client Support Representative

Call/Text: (702) 979-7365
Email: support@ultius.com

Thumbnail of user timp62
1 review
9 helpful votes
July 9th, 2016

I've tried several of the top services that come up on a google search. They were all hit or miss with roughly 1 out of 4 papers being of good quality. It took some time for me to discover Ultius among the clutter. I am so thankful that I did. The communication is great and the quality is consistent. Highly recommend this service. The prices are reasonable if you plan ahead and submit your assignments early. Thank you.

Service
Value
Quality
Thumbnail of user jamieb65
Jamie B. – Ultius Rep

Hi Tim!

Thank you for taking the time to leave your feedback! We are happy that we have been able to assist you and that you recommend our services. We do try to stand out from companies that provide similar services and we are glad that the quality and communication of our service does! We strive to grow as a company to meet our clients’ needs. We sincerely appreciate your kind words.

Thank you!

Jamie,
Ultius Client Support Representative

Call/Text: (702) 979-7365
Email: support@ultius.com

Thumbnail of user ianz3
1 review
10 helpful votes
March 31st, 2017

Ultius provide excellent service on writing. Have a lot good experience. They are really helpful when i get difficult assignments and i will continue using them!

Thumbnail of user lisar136
Lisa R. – Ultius Rep

Hi Ian! Thank you for taking the time to leave your feedback. Tackling rough content can be difficult, so we're glad our writers have been able to provide assistance! If you need anything, don't hesitate in contacting our 24/7 support team.

Thanks again!

Lisa
Ultius Client Support Representative

Call/Text: (702) 979-7365
Email: support@ultius.com

Thumbnail of user lydiahm3
1 review
10 helpful votes
February 15th, 2017

Great world writers. Timely perfect work for all academic levels. Used them several times without regrets. Highly recommend them to anyone looking for a quick response.

Thumbnail of user jamieb65
Jamie B. – Ultius Rep

Hello Lydiah!
Thank you for taking the time to leave your feedback! We are thrilled to hear that we have been able to assist you with multiple orders, we strive to build great working relationships with our clients and are happy that you enjoy working with our world-class writers!
Thank you so much for your recommendation! We look forward to working with you again in the future!
Thanks again!
Jamie
Ultius Client Support Representative
Call/Text: (702) 979-7365
Email: support@ultius.com

Thumbnail of user angelt30
1 review
2 helpful votes
September 6th, 2017

Got a project done by due date. Customer service was prompt on two occasions where I needed help. Price was great. Barely had to edit anything. I would definitely use them more often. Loved it!

Thumbnail of user jamieb65
Jamie B. – Ultius Rep

Hello Angel,
Thank you for taking the time to leave your feedback! We are thrilled that you were satisfied with your order and that our Customer Support Department was able to assist you! We take pride in assuring that we provide prompt and attentive word class customer support to our clients, so thank you for your compliment! We are so very glad that you loved your experience working with us and we are looking forward to working with you in the future!
Again, thank you!

Jamie
Ultius Client Support Representative
Call/Text: (702) 979-7365
Email: support@ultius.com

Thumbnail of user lb65
1 review
0 helpful votes
February 20th, 2016

I have been using this service for about 7 years, 30+ assignments, and I can safely reassure you that this is LEGIT! They have amazing writers who follow the instructions very carefully. The writers respond in a timely manner, communicate often and produce masterpieces! I am proud to say that I developed a rapport with my writer and request them for every assignment that I may need in confidence that I will get a great grade! Thank you, Ultius! Your writers are amazing!

Service
Value
Shipping
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Quality
Thumbnail of user dantef5
Dante F. – Ultius Rep

Hi L. B.! Thank you for taking the time to leave your feedback. It is difficult to be a student today as many may have to balance work and family alongside classes, so we are glad we have been able to alleviate some of that pressure. Thank you for your business! We hope to work with you again in the future.

Take care,

Dante
Ultius Client Support Representative

Call/Text: (702) 979-7365
Email: support@ultius.com.

Thumbnail of user lambertg12
3 reviews
8 helpful votes
December 24th, 2013

Really wasn't too keen on trying out an essay writing service, but I did some google searching and decided to go with Ultius. My paper was delivered on time, it got an A-, and the writer was available quickly whnever I sent a message. My experience means that I will recommend Ultius to my friends if they are ever in the market for a company where you can have a positive experience!

Thumbnail of user dantef5
Dante F. – Ultius Rep

Hi Lambert,

We'd be scared to use any of our competitor sites as well, it's a little frightening when you start doing some basic research and finding that all of them are located in overseas countries like Pakistan and India. We're so happy to hear from you, and next time we'll make sure to get an A+, not just an A-. Please check your messages for a special discount code, and hopefully we'll see you again!

Thanks for your feedback,
Ultius Customer Support

Thumbnail of user samans1
1 review
12 helpful votes
February 25th, 2015

I am an international student studying master in USA. I have always had trouble with writing. In my first Semester, I barely passed and the professor was always asking me to work on my writing skills. I had no option but searched for searching companies online. I came across so many but I was not comfortable with the way they were putting force on me to place my order soon. I tried one of them and my paper was late two days and above this the teacher gave me B because there were many grammatical errors. Finally, I almost gave up trying to find the right place. Ultius.com was one of them I came across, I had placed an order and the writer completed the paper 3 days earlier. I was so happy. I have been placing orders there for a year now. Now I will be working on my thesis soon and I will defintely need their help. In short, I do recommend this company as they always assign your work to a professional writers who are specialised in the field.

Service
Value
Shipping
Returns
Quality
Thumbnail of user keyeraa
1 review
0 helpful votes
March 16th, 2017

Love using this site they do awesome work and the prices are decent. However I feel there needs to be a better system for when writers are not available so that the next writer has a decent amount of time.

Thumbnail of user lisar136
Lisa R. – Ultius Rep

Hi Keyera. Thank you for posting an online review for Ultius! Our Requested Writer Feature is one of our latest features and will constantly evolve as we take client feedback into consideration when making updates. We've had to meet in the middle, so to speak, when it comes to how long writers have when accepting requests. At the same time, that does impact another writer's potential time. We will definitely pass on your feedback to our developers. If you have any examples we can share with our developers, we would love to hear them. You can reach our support team by email, text, live chat, or phone, and we are 24/7. We look forward to hearing from you!

Thank you again for your feedback!

Lisa
Ultius Client Support Representative

Call/Text: (702) 979-7365
Email: support@ultius.com

Thumbnail of user cherylh11
1 review
3 helpful votes
July 17th, 2014
Verified purchase

I have used Ultius for several assignments and have yet to be disappointed. The quality of the writing far surpasses any other writing service that I have used in the past. Customer service is very helpful and quick to respond to any questions. I would certainly recommend anyone who needs to have a custom paper written to use them.

Thumbnail of user topangag
1 review
5 helpful votes
August 2nd, 2014

Ultius is an amazing site! They have been a lifesaver for all the pressure I have been under lately. The writers are very professional, friendly and get the job done with perfection in ample time!

Thumbnail of user robertp127
1 review
1 helpful vote
October 6th, 2015

They are a very reliable resource for help on college level papers. I always receive my orders in much less than the specified time frame. They have consistently put out A quality papers for me. THANK YOU SO MUCH I HIGHLY RECOMMEND.

Thumbnail of user greggc12
1 review
3 helpful votes
August 26th, 2014

The first writer assigned to me was not very communicative but the customer service immediately responded to my complaint. I requested a different writer and this time communication is not a problem. The writer responds within minutes, clarifies questions to ensure that I get exactly what I need. The papers are of high quality and sent to me ahead of deadlines. The writer is super nice, too. Except the little glitch at first, so far the service exceeds my expectations. Maybe not the cheapest service around but definitely worth every dime. I am satisfied and would recommend Ultius.

Tip for consumers:
There are writers and there are writers. Different customers also have different expectations. My high priority is timely communication. I would expect at least one contact a day. Some writers may not be in a hurry to send their responses. If you are fine with that, great. If not, you can always request a different writer. Just make sure you have enough time before your paper is due so you can take care of all possible glitches. The service is very professional and high quality.

Service
Value
Returns
Quality
Thumbnail of user keiths68
1 review
0 helpful votes
March 9th, 2016

I've used Ultius several times now and I must say, their services are accurate, timely, professional, and they are willing to work with you until you achieve the desire results in the service you are requesting. In today's environment, not everyone is equipped with the time or vocabulary to build professional quality documents and Ultius can truly deliver. I count on them often when I need writing assistance.

Service
Value
Quality
Thumbnail of user dantef5
Dante F. – Ultius Rep

Hi Keith. Thank you so much for taking the time to leave your feedback. I've said this before, but sometimes there are not enough hours in the day to effectively balance work, school, and family. We are always happy to assist!

Thank you so much!

Ultius Client Support

Call/Text: (702) 979-7365
Email: support@ultius.com

Thumbnail of user jacobl37
1 review
1 helpful vote
July 8th, 2015

I ordered a couple of papers on Ultius before, and they did them well. I would recommend it to anyone in need with a paper deadline.

Thumbnail of user natashad17
1 review
0 helpful votes
June 23rd, 2016

Ultuis provides amazing service whenever I need them!

Thumbnail of user jamieb65
Jamie B. – Ultius Rep

Hi Natasha!

Thank you for taking the time to leave your feedback! We are very happy that we have been able to provide you with amazing service! One of our many goals is to ensure that our clients are completely satisfied and we look forward to assisting you in the future!
Thanks again!

Jamie,
Ultius Client Support Representative

Call/Text: (702) 979-7365
Email: support@ultius.com

Thumbnail of user charc4
1 review
20 helpful votes
August 27th, 2015

I lead a very busy life and found myself literally the day a paper was due and needed assistance getting it completed. Long story short, I contacted Ultius after reading their reviews on BBB.com and low and behold I am super impressed! The process was flawless! I took 2 minutes max to fill out the information and to tell them what I needed. I requested a turn around time of 6 hours. I had a few questions in the meantime and was able to get a live representative on the phone (we all know that in this day in age that is rare)! Brittany was SO patient and nice. She was able to answer all of my questions and even followed up with me via live chat. I also did a quick live chat with Rosalie as I had a question about my final paper. Again, top notch customer service and extremely prompt turn around times! I highly recommend this service and I know that I will definitely be using Ultius again!

Thumbnail of user johnk146
1 review
1 helpful vote
January 21st, 2015

Can't say enough bout these guys. Very professional and attentive. Great job.

Tip for consumers:
No bs here. They are the real deal.

Service
Value
Shipping
Quality
Thumbnail of user mariannea3
1 review
0 helpful votes
July 18th, 2016

Utilius far exceeded my expectations. Quality work.

Thumbnail of user lisar136
Lisa R. – Ultius Rep

Hi Marianne!

Thank you for taking the time to leave your feedback. When we say we want to deliver high quality services and tremendous client support, we mean it, so to hear that we have exceeded your expectations is wonderful news. We look forward to working with you again!

Thank you!

Lisa
Ultius Client Support Representative

Call/Text: (702) 979-7365
Email: support@ultius.com

Thumbnail of user davidg233
1 review
0 helpful votes
February 14th, 2016

I found them to be friendly and helpful. Timely response from my writer and overall great paper, this service literally saved my life. I highly recommend them.

Thumbnail of user dantef5
Dante F. – Ultius Rep

Hi David,
Thank you for taking the time to leave your feedback. We are so happy to hear that you had such a wonderful experience using our services! We are very fortunate to have a fantastic and dedicated team consisting of Freelance Writers, Editors, Customer Support and many, many more who are always standing by, waiting to help assist you.
Thank you for highly recommending us!

Dante
Ultius Client Support Representative

Call/Text: (702) 979-7365
Email: support@ultius.com.

Thumbnail of user latonyar2
1 review
0 helpful votes
February 2nd, 2015

I have used Ultius on several occasions, and I was always satisfied with the results

Thumbnail of user garrettf8
1 review
0 helpful votes
March 2nd, 2017

Always supplies me with excellent papers! Only downside is the steep prices, but they are always willing to help out with 10% off discounts. Great quality papers!

Thumbnail of user lisar136
Lisa R. – Ultius Rep

Hi Garrett.

Thank you so much for leaving an online review for Ultius, Inc.! It's true our prices are a bit more than our competitors. We consider orders to be investments, so we are glad to hear that you have received excellence in return!

We also like to thank our customers by offering frequent promotions, so be sure to check our Facebook page or subscribe to our newsletter. That's where we usually publish new discount codes. In the event you can't check, just contact our 24/7 support team and we'll be glad to search for you!

Thanks again!

Lisa
Ultius Client Support Representative

Call/Text: (702) 979-7365
Email: support@ultius.com

Thumbnail of user essier1
1 review
1 helpful vote
June 28th, 2015

This is a good professional place to have your school work done. I love it

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Ultius connects customers with the best American freelance writers for custom writing, editing and business writing services. 2,000 writers, 24/7 support and customers in 45+ countries.

Company Representative

Thumbnail of user dantef5
Dante F.
Ultius Client Support

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