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This was a very easy way to find different activities to do while our stay in San Antonio.
Also great discounts!
Thank you for cheap tickets my dad and I are moving to warmer country. Yay God Bless you
The information was good. I could not find a cancellation policy. My husband has cancer and plans change. I wanted to know what our options were.
It's not my first time using One Travel but was surprised I got a call from an agent. Guess because it was a large booking and he had my interest at heart. Thanks for the service 🙏🏽
I've used it before and it's cheaper than the rest
So easy! I spent hours on other sites but only took a few moments on this one
I need to amend my review.
After many requests they finally (and pretty quickly) reimburse the extra 36 euro.
Very fast and effective customer service.
Total to pay not at all clear!
I would say comparable to scam.
They attract with a price (in my case 62 euros) and then they add the taxes during the payment phase, in my case 36 euros (I didn't see the full total until I received confirmation from the credit card).
So I paid 98 instead of 62 as declared when booking.
I immediately wrote to customer service to cancel the reservation, but the response was non-refundable.
If the additional taxes were declared somewhere, it was written in tiny, hidden letters. Be wary!
Products used:
Hotel room
Ilaria, Thank you for your candid feedback and details about your experience with us. At Getaroom, we can offer the best deals to our customers because of our partnerships, and we apologize if your experience with us was unsatisfactory. We have sent you a detailed email directly. As a resolution has been achieved; we hope you will re-rate your experience to reflect your satisfaction.
Thank you,
Getaroom
I initially gave a 3-star rating, and explained my issue regarding the seat choice fee. I received a very friendly call from Lauren, one of the managers, who listened to my concerns and promised to have her team review the website for clarity of the problem. She also provided pre-assigned seating for me and my husband, with no service charge. She was very helpful and kind.
So far so good. Once we check in I can provide more feedback on the overall experience with Travelup.
Good afternoon Julie,
Thank you for your amazing review!
We would love to hear more about your experience with us and we appreciate you taking the time to give us feedback.
Regards
TravelUp
I was looking to book a dinner show and this website popped up! I not only booked my dinner show for my family, but it also showed other activities I could book at discounted rates. At the end of that purchase, I also noticed a comedy bus tour listed on this site, which I would not have even thought about booking, but after reading the reviews, I decided to go ahead and book this too! I sure hope this isn't a scam... as it seems too good to be true!
First time buyer on this website, super good price and easy and friendly site. Totally satisfied. I'll come back for sure.
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Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.