UK Safety Footwear

Seems I'm another victim of Charnwood… Purchased a pair of timberland pro boots, which eventually arrived. Boots lining was stitched incorrectly which meant when laced up an excessive amount of thread dug into ankle bone meaning they couldn't be worn. Contacted Jane at Charnwood via email. Who arranged a return and exchange for an alternative pair… never received any further correspondence from them after returning the boots. Emailed a number of times about a replacement or refund and just ignored… original purchase price £120.00

Sent and paid for pair boots, never got them, sent several e-mails to them no reply to any.
This company is rip off

Ordered some Timberland pro work boots. Never received over 2 weeks later, contacted and emailed 5 times too no reply so I'm £115 out of pocket. Bank has been notified also GOV.UK complaint going in against these fraudulent scammers!

Complete scammers, Take your money, no product arrives, and do not answer messages. Just about to start legal action.

THEY RIP YOU OFF AND DON'T REPLY TO ANY OF YOUR ENQUIRIES. THEY DONT EVEN HAVE A PHONE NUMBER.
TAKE YOUR MONEY AND DON'T DELIVER
THERE SHOULD BE A NO STAR OPTION

Same story here - ordered in November, paid via Paypal. They contacted to say out of stock, would I wait 4 weeks for delivery. Not realising that this would take me out of the automatic Paypal refund time limit, I said that was OK. When nothing arrived I emailed, phoned, complained to Paypal, all with no response. Sent a recorded delivery letter which has been returned 'addressee gone away'. Think we've all been done.

I can not tell you how unprofessional this so called company is, they hardly ever reply back to your emails, the items brought are never in stock & if you are Lucky they might arrive 4 to 6 weeks later.
Avoid this place or you will have to write endless emails with no satisfactions.

Same story, money taken, no goods looks like I'm unlikely to get any either. Wish I'd seen this website prior to buying. I'm now going to contact the ASA and trading standards. Any positive feedback on here is most probably written by the scam artists running the UKsafetyfootwear website.

I bought from this company 18 months ago with no problems, but in October 2010 I ordered again & this time they took the money from my card but did not deliver the shoes. When chased they claimed supply was nearly with them, but then did not ever send them to me.

After chasing again I then pushed this back to my credit card provider to claim the money back.

Paid by paypal for a pair of boots, promised delivery three weeks, this of course is past the claim time (2 weeks) for a refund!. Will try county court to get my money back!

Con artists! No shoes, don't answer the phone, don't reply to fax, don't reply to e/mails. Worst of all no refunds. How are they still allowed to trade, this site should be closed down before more people loose their money.

I have been treated the same as the above this is obviously a scam website, and needs stopping, they have taken seventy pounds of my money for steel toe capped boots that still haven't arrived three months later, they are impossible to contact, I am now considering taking legal advice.

NEVER use this web site they steal your money do not deliver goods or refunds... they are breaking the sale of goods act if you to have been ripped off you should send a letter to them recorded delivery quoting Sale of Goods Act, give them seven days from the reciept of letter to refund if this does not work contact Consumer Direct on ******* 04 05 06 good luck

Ordered work boots, never arrived and can't get in touch by email, phoneand mail. Money taken straight out my account

DO NOT BUY FROM THESE GUYS

On the 4. 10. 10 I tried to purchase a pair of steel toe capped trainers was fed a story that they where out of stock waited a period and requested a refund, got told they had a 28 day refund policy still waiting...

I have tried numerous emails and phone calls but NO response, BEWARE AVIOD THEM!

Do not use this website. They don't deliver what you have paid for and they don't refund your money, despite constant requests and emails.

I put in an order in september 23 its now november 12 no boots i ordered, no email responce, the phone line all ways busy. They took my money.

Very poor indeed, can`t contact them, placed my order 23. 8. 2010 still waiting 23.10.2010. What a bunch of jokers.