I hired Magic Movers in Aberdeen WA by recommendation of UHaul to help me pack my UHaul truck. I am disabled and relied on this company to help me load the truck. I hired them for 2 hours. I had everything conveniently arranged in the downstairs of my home and basement and had already loaded the 'Mom's Attic by myself. All I needed help with was loading the rest of the UHaul in an organized way. I had limited space and expected the movers to load the UHaul in a professional manner from bottom to top utilizing all the space available. I made the same move 6 months prior with the same truck size and the same sized load.

Upon arrival, the movers started to load the truck but I noticed that they stopped loading the space 3/4 of the way to the top. I was worried that things would start to 'settle' upon driving and I was also worried that there would not be enough room for everything to fit as the space wasn't being utilized to its potential. Additionally, I had concerns that the movers were packing heavy items on top of my fragile items. Overall, I became very stressed out because the movers appeared as they were not trained adequately and were going to do a poor job of loading my UHaul.

When the 2 hours were up, I was left with a half packed mess. As you can see from the photo, the space was only loaded 3/4 of the way to the top of the available space. I was left with a bunch of things that still needed loading and had to try to 'fill in the spaces' myself. This was quite inconvenient for me as I mentioned that I am disabled which was the reason I hired the team in the first place. The movers buried my step stool that I mentioned I needed access to for unloading purposes. I felt disappointed that I had to finish the job myself, didn't have my step stool to finish loading and was very sore the following morning. I had to post-pone my trip as I needed an extra day to recover from having to do much of the work myself.

I reached out to UHaul, who recommended Magic Movers, and they suggested I try to contact the company directly. I reached out to the owner of Magic Movers once I arrived at my destination and was met with unprofessional responses. The owner told me that he had 'this many' positive reviews with not one complaint. I reiterated my concern about the service I received and all he kept saying was that his team would never conduct business in such a way. He wanted proof, so I supplied him with a photo of my half-loaded UHaul at time of completion. He didn't acknowledge my proof. He totally dismissed my concerns and treated me like a liar and became hostile and started cursing at me during our phone call. I have since tried to reach out to him for a resolution but all he does is hang up on me.

I thought I would reach out one more time, a month later after things had cooled down, and once again I was hung up on. I never asked for a refund, I was simply trying to be heard.

In closing, I would not recommend this company to anyone who is looking for help due to a disability or needing a quality service.

Horrible experience!
I had reserved a 10' truck in Victoria. You called me the day before my move to tell me you couldn't fulfill my reservation, and if I wanted a truck I had to drive an hour away and an hour back to get a 15' truck on the morning of my moving date in Duncan.
I get the truck and get it back to my move location to notice it has no gas in it and the truck is absolutely filled with water and sopping wet moving blankets. Water is dripping from the ceiling, pooled on the floor, dripping from the walls.
I have already taken 2 hours out of my moving day just to get the truck! I sit on hold with you and get passed from representative to representative, until there is no more time, I have a ferry to catch.
We sop up as much water as possible and line the floors with garbage bags to try to protect my things, when finally someone from roadside assistance gets ahold of me and tells me that isn't her job. She goes out of her way to look, and it turns out there is a 15' truck less than a mile away from me this entire time. So why did I drive 2 hours out of my way on my moving day to get this wet truck with no gas in it?
She tells me I just have to unload my entire move, take the bad truck to this location, get the new truck and redo all the loading into the new truck. I have a ferry to catch! We were already rushing because I accounted for taking 2 hours out of the moving day just to get the first truck.

I tell her this isn't possible and I want a refund. She opens a ticket for me and tells me someone will reach out in 3 business days and I can return the truck with as much gas as I had received in it. This was on February 21st.
I pay $120 extra at the ferry for the larger truck that I didn't want.
I return the truck and it has as much gas in it as it had when I picked it up, per your instruction. I receive an additional charge today for $278.50 for the missing gas!
I was expecting a full refund of the $856.31 I had spent originally.

Now it's February 26th. Technically 3 business days later. And you have just told me you had to reopen my ticket and someone will be reaching out in 3 more business days!

I want my money back and you should be lucky that's all I'm asking for.
This is the worst customer service experience I have ever had.

Rented a uhaul oct 1 for 8 am from edmonton to calgary thought costing $195+ gas and damages if any occured. They changed my pick up location and couldnt be bothered to let me know so when I showed up at my the location i thought i was suppose to be at i was sent 20 minutes down the road, i rented a uhaul that was closest to my house at the time so i would have to pay for more gas being that im going to calgary and gas is so high already. Okay fine so i get in and find out im being charged $361 because apparently using vise debit is not a real credit card i was told. At this point i didnt have much option as i had people waiting at the house to help and i am fully packed need to be in calgary for the 2nd to be at work. I asked the guy at the counter if you would refund my card or semd me a cheque and he says in front of my friend it will be returned to your card when the uhaul it brought back. Okay fine that will work i return the uhaul that night at 8pm confirmed with and agent over the phone that it was returned and left in the right spot and he said when they show up tomorrow they will look over the uhaul and return my money okay fair. 2 weeeks later i phone and explain that i havent gotten my money yet and they guy goes yes we refunded you a cheque lol okay great where to. He goes oh to your edmonton address. Are you kidding me i rented a uhaul to go to calgary and dropped it off on calgary and you guys refund the cheque to and edmonton address. Why did no one phone to confirm where to send the cheque. He says i don't know why they must have assumed like common guys, i didnt know you were in the assumption business. So i tell them the correct address explain i need my money as i am struggling to provide for my children and 150 dollars isnt pocket change. He goes oh i know i live paycheck to paycheck myself. When i call today to ask where it was exactly they give me some address that isnt even close to the one i live at and that they will semd me another cheque. At this point im fireous i was ran around, ive been waiting for my money for a month after being told it would be put back onto my card as soon as i return it and they can't even get my address right. For a compnay that makes as much as they do you think they would care a little more about their customers so theyre not lying to them and they need to all be trained on communication because apparently picking up the phone to clarify is to hard.

I needed to rent a moving truck for a few days at the end of July, and like a fool, I decided to go with U-Haul, thinking they had good prices...
Boy did I learn.
First off, I could not even get the 8' Pickup that I wanted for $19.95 per day. Instead, the only thing available was the 16' moving van for $29.95 a day. Which, by the way, is very tough to drive as it is basically just a HUGE Rolling Blindspot.
Secondly, the vehicle was not remotely maintained or taken care of in any fashion and was a Massive rust bucket with so many defects, I am shocked it could pass inspection at all. The Gas Gauge did not work and stayed on empty the whole time, along with the Low Fuel Light staying on the whole time as well. The inside Cab Light could not be turned off, creating a need to jump the truck every time you start it. The Driver-side Door was broken and had to be held closed while you drove, or it would swing open. The Suspension was HORRIBLE, making it feel like you were always driving over gravel or 4-wheeling. Also, the Brakes made an almost painful screeching noise when applied. I mean an absolutely unroadworthy vehicle.
Thirdly, their garbage phone app. Could not connect to my phone at all, forcing me to come in to pick up the vehicle the next morning when they open at 7 am. Don't even think about trying to call them for 'Customer Support' because They Know They Are A Scam, and you can ONLY speak with a pre-recorded robot.
Then it turns out they require a Deposit for gasoline, based on your estimation of how many miles you will be using the rust pile for. I said I might need it for 60 miles at the most, and the necessary Deposit was $140.
Because it was such a poorly maintained vehicle, I was also forced to spend an additional $79 for the insurance. All of this on top of the unfortunate 'Rental Tax', made for an overpriced venture, in a substandard vehicle, I returned the truck, they took their money from my card and I thought it was behind me until I got a text tonight saying 'We apologize but here are still remaining charges associated with your U-Haul Rental'.
YOU HEARD THAT RIGHT, they want MORE money from me now...
Apparently. Once these Ghetto Scam Artists have you on their 'Victim List', there is no escape. Do yourselves a favor, if you need to move, use Penske, Budget, or Home Depot. They may have slightly higher pricing, but they also take care of their vehicle, and Once you pay them, you are Finished!

Hello,

My name is Gregory Kirkwood and I made a reservation for a 15' Uhaul over a week ago to pick up on July 31st at 4pm at Whitt Auto & Radiation Repair in Holly Hill, FL. *******.

I arrived at the date/time stated above and Buddy Whitt said the truck was still out and not due back till 9am the next day (August 1st).

I asked why nobody informed me of this change and he just shrugged his head stating that he is not tech savvy and doesn't check online orders. He said I should have called to see if the truck was available for pickup. I did check in the morning of July 31st online and everything looked good.

I called Buddy the morning of August 1st and he said the truck still hasn't returned and he will call "Traffic" and have them look for another truck for me. He said they will contact me soon. I waited a couple hours and called the number Buddy gave me for "Traffic" and they found me a truck up at Honest One Auto Care (#*******) 720 S Nova Rd, Ormond Beach, FL. *******. They didn't have a 15' truck available but provided me a 20' truck at the same price.

After being provided the keys and paperwork, I went in the back and attempted to drive out with the truck. I am particular so I checked all around the vehicle for any damage and then inside, I checked the fluid gauges. The oil reading was at empty so I went back to the front desk and they gave me keys to another 20' truck. I checked that one out and the oil level was also at empty so I had a mechanic check the oil before leaving.

After leaving the premises, I experienced on three different occasions the engine revving at a high speed causing the truck to either lurch forward or backward (depending on if you were in drive or reverse) even if I had my foot on the brake. I almost hit a car trying to back up into the driveway where we were helping my brother-in-law move out. It was so scary that I had to put the vehicle in park in order to prevent an accident. The engine revving occurred again at the new place (where we moved him to) and at a red light on the way back to the Uhaul dealer.

When I arrived back the same day and dropped off my keys, I reported these incidents to no avail. The lady who checked me out earlier remembered that I was the one who reported the oil issues and thought I was just a frequent complainer. She told the other girl (who was checking me out) that she would talk to her later (probably about me). I didn't say a word and felt it was my obligation to report a serious issue with the truck. A future renter might get in a bad accident if the revving of the engine continues to occur. I am 65 years old, have been driving for 50 years and have never experienced what I had experienced yesterday.

The lady who checked me out said she would finalize my bill and send it electronically to me that day. When I checked online the following day (August 2nd), my bill still hadn't been finalized. It was 10:20am when I called and Liz answered the phone (the lady who originally checked the truck out the morning of August 1st). She put me on hold and had the Uhaul representative get on the phone.

I used to work for AAA for seventeen years and one of my positions was Customer Service Manager. I have never been spoken to like this gentleman spoke to me today. He said he just got in and hasn't checked my truck in yet. I asked if, by chance, the truck hadn't been rented out again and he rudely said "he just got in and hasn't checked the truck in yet". So, I then asked if he will send the bill electronically and his answer was "I will send it by air mail" and hung up the phone on me. I was shaking after that phone call so I waited to calm down and am now writing this email detailing my experience overall with Uhaul.

These conversations were recorded so if anyone wants to listen to the tape, I would highly recommend doing so. Start listening around 10:20am on August 2nd to the phone call I made to Honest One Auto Care *******089.

It is almost Noon on August 2nd and my bill still hasn't been finalized. I would be grateful that someone in management look into this issue and call me (or respond to this email) at *******552 at your earliest convenience.

Sincerely,

Gregory Kirkwood
19 Queen Ann Ct
Ormond Beach, FL. *******
*******@cfl.rr.com
*******552

Contract #*******

PLEASE READ I wish I would have read these reviews before experiencing the same nightmare. You would expect more from a recognized industry service provider. We tried calling UHaul to get help with reserving as we were unsure of the size we would need based on items. With no luck I drove to the main location in Sioux Falls and was recommended the best fit as well as scheduled a hitch install. At the hitch install I reenforced the reservation in person. Unfortunately, they sent me home with the ball turned downward, and I literally got hung up in a driveway. The day before our trailer pickup we received a confirmation at 4:40 p.m. and the pickup location it referred to was 20 minutes from Sioux Falls and 2 1/2 hours later than planned. I had been told twice during my in-person confirmation that I could pick up at this location at 7 a.m. When we received this confirmation of course I tried calling and could not get anyone to answer the phone and as usual was put on hold and never answered. I called corporate and they said there was no guarantee as to what location to pick up from. I was NEVER told that. I hung up at 5:15 and tried to reach the newly confirmed location and they were closed for the day. Then I tried calling the Sioux Falls location again and of course went through the same experience of not having anyone answer. As I was heading to the location (since they were open until 7 p.m.) I received another confirmation message saying that the pickup was now changed to my place and time I requested. I could not trust this so I called the Sioux Falls location and luckily was able to catch them as they were saying "hold please". The gentleman had someone next to him helping to confirm that I was in fact picking up from the original requested location the next morning. They insisted it was all good. The next morning my husband was headed there for the 7 a.m. pickup and at 6:59 we received a confirmation that our trailer was ready at a location an hour away. I was extremely upset, called my husband who had already arrived for the 7 a.m. pickup and also received the bad news that there was no trailer. He said there was a line of people with unhappy faces and one couple shared that they had a similar frustrating experience. The person my husband was speaking to said the original person who booked the reservation was no longer with the company, and my husband handed him the phone since I had just spoken to a person at their location the evening prior and confirmed. He said that person was not going to be in until later which was irrelevant. We had no trailer. We called all over Sioux Falls and were unable to get a trailer. My daughter had a scheduled move in time and needless to say that was not going to happen. We ended up having to rig up an open trailer we owned and didn't leave until after 2 p.m., had to get permission to move in late, were dead tired at 1 a.m., rented a hotel for 4 hours and finished moving in at 6 a.m. the following morning.

I cannot express the complete frustration and disgust we went through during the entire process including the conversations before, during and after this mess. We deserved much more than a sorry we messed up, here's a $50 check. On the back of the check it says "Full and final settlement of any and all claims."

This was a complete disservice that no one should have to experience. It was awful. And during the whole process of trying to explain what had happened it was so horrible having representatives interrupt and not listen to what I was trying to convey. I could tell they were programmed to say over and over that their policy was yada yada...and well, you cancelled the trailer that was an hour away, so blah blah. Are you kidding me?

I would never want to go through that experience again.

If I could rate no stars I would. Containers not delivered on time. Late by 2 days. Containers were delayed in shipping to location I moved from which was 4 hours away. My whole experience was TERRIBLE. I do not recommend Uhaul for this service. They have lost a life long customer. Consider their competitor PODS. I went with Uhaul to save some money. You get what you pay for.
I am posting the survey I was sent and the email I sent the very day I was waiting on my containers to be delivered. Let me add that when they were delivered to the location I was moving from, there was no sense of urgency unloading them. The woman doing the delivery was training another woman and while doing that, they were blocking the parking lot from other residents being able to back out of parking places. I was already delayed by 5 hrs. Every second I waited delayed us from getting on the road to reach the city we were moving to….4 hrs away.

Survey comments and email……

This is the email I sent on May 8. I have yet to hear from anyone.

Furthermore, I contacted the Bham Ucontainer location and was promised by the manager of that facility that I would hear back regarding my initial complaint. I never did. I was once again, very disappointed.

As an individual that works in retail, I know the ins and outs of customer service. And I understand the challenges we face working in this type of industry. But from my experience, it has been engrained into me that at least you follow up and offer apologies to what has happened and you listen to the customer's concerns. The customer's perception is their reality.

U-Haul

This has been the most God AWFUL experience with your UContainer service I would have ever expected from a nationwide company. If you are trying to compete with the the PODs company, you can't let your employees drop the ball like this. I know this is the call center. I know how this works but should you have the opportunity to pass this along to the local area Uhaul containers in Birmingham, Alabama I would greatly appreciate it.

My containers were to have been delivered on May 6,2023. Here it is, May 8,2023@ 12:13 pm and I am still waiting on my containers. I have a 4 hr distance move. This is not a local move. I have hired packers to pack the containers who I have had to send away. They were able to move me to later in the day and again when they were en route and called I had to tell them once again I still had no containers.

I do not know where or why this has gotten so screwed up but I can promise you I will not stop until I get an apology and a sincere one and a percentage of my money refunded for the inconvenience and incompetence of your employees. This was not for Alexis specifically but this is regarding every person I have dealt with in the last 2 days. No one has stepped up at any time and accepted any responsibility for this debacle. All I've hear is that's the scheduling department and that's the driver and BLAH BLAH BLAH.

Hello, I am writing this review regarding the Uhaul Ubox service. I do not want to poorly portray the Uhaul as a company service but the department regarding the moving transport, the box booking, and all other services was nothing to brag about. I scheduled my Ubox services in March for a move to Boston. I had to speak to 3 representatives to schedule the appointment because general questions could not be answered by each representative such as box safety, arrival times, and estimated arrival time for my new location. The representatives held great confusion about the services provided by uhaul. Upon verifying the information for the Ubox shipment location and drop-off location. I called Ubox on March 21st because the App displayed an incorrect address for Ubox delivery and an incorrect drop off location. Upon completing this situation, I received a call from Uhaul Moving company about dropping off the Pods on April 25th however, the appointment was scheduled for May 14th and the Moving company had the wrong address on file. They had the address that was incorrectly placed in March by Uhaul and I had corrected 2x both in March and April. Upon dropping off the Ubox the worker was very rude regarding the box delivery. The worker had the wrong card on file for my delivery and the system for uhaul continued to charge the incorrect card even though the proper card showed changed in the system on March 21st. The young lady had to call her technical staff at Uhaul and they stated they couldn't see the correct card that was changed on March 22nd which was displayed on the representative dropping off the Ubox order information. The lady placed her manager on the phone whose name was Mercedes and another name Angela. The ladies expressed high levels of rudeness when asked basic questions regarding resolving the card issue and getting the pods settled at my location. They stated the card issue was not their fault and that the pods needed to be taken back to Uhaul because the payment could not be taken. I offered on multiple attempts to pay for the pods with a different card but they refused to take the service due to frustration over the conversation. The managers hung up the phone multiple times and the worker dropping off the pods was very rude regarding the situation. Finally upon getting a response to change the card number from the upset managers. The card showed as declined on their end but my bank account showed the money withdrawn from my account. The ladies stated it was my fault the money was not showing as withdrawn in the U-haul system. I called my bank to confirm the company Uhaul had extracted 500 dollars from my account which was confirmed by the Bank Wells Fargo. The company and the mangers refused to accept the confirmation and terminated the contract stating they were tired of dealing with the card issue and didn't want a business with me anymore The entire experience with Uhaul pods was a lack of communication between the departments and sketchy business. The manager Mercedes even wanted the front and back of my credit card to be screenshotted by her work and sent via text to her phone which is a strange request from the company. I offered to have my bank fax her the withdrawal payment showing the money was paid to Uhaul but she refused and demanded the card. Upon terminating my contract, I scheduled an appointment with another Moving company and experienced no issues and respectful workers.

READ THIS IF YOU ARE LOOKING TO RENT STORAGE HERE!

I have NEVER experienced a WORST CUSTOMER SERVICE experience in my entire life. I have been storing a small motorcycle for the past month at the Abington Uhaul Storage location. Today, when returning my motorcycle after a ride, as I have done at least 5+ times in the past month, myself and my 4 month pregnant Girlfriend were confronted extremely aggressively by a lady who said that she was the Manager of this Abington location. She had purple hair and little to no teeth. She would not give me her name because she knew she was TERRIBLY WRONG. She started off by saying "you have a couple bikes?" to which I responded "Yes I have one motorcycle?". She immediately raised her voice, and began to verbally attack me and my pregnant Girlfriend about storing a motorcycle, saying that "it was illegal, and that I needed to remove the motorcycle immediately, otherwise she was going to call the police and have me arrested". At this point, I asked if she was the Manager, to which she told me yes. I knew that she wasn't the GM, because his name is Dave Post and he was there when I rented to unit originally. After telling her I rented the unit from the GM, she then took back her statement and said she was the Assistant Manager. To put this into perspective, when I rented the unit originally, Dave Post - THE GM - was there during the process. I made it very clear that it was for personal storage which would include a motorcycle. There was no issue whatsoever from the GM and the team there that day. Uhaul allows motorcycle storage which I also confirmed with their Corporate team after this situation. Not only was this attack the rudest and most aggressive way to come at a customer, it was ALL FOR NOTHING! At this point, she continued to ask what unit was mine, so I proceeded to show her myself. I showed her that the motorcycle was stored (sit perfectly in the unit, clean, no issues, etc.) and there was nothing wrong with this. She continued to say that this was illegal, that I had to remove it immediately, and that she was going to call the police to have me arrested. At this point, I am fuming and told her to please get out of my face and that I would gladly remove all of my property and never rent here again. I requested her business card, to which she said I was NOT allowed in the office. I then asked for her name, to which she again would NOT provide it. She started to call another employee on a phone saying that she had a "terrible customer here" and "to keep his finger on the panic button" LOL. I then got in my car to transport items out of the storage unit (because frankly I DON'T WANT TO RENT FROM SOMEONE SO BLANTANTLY RUDE AND AGGRESSIVE), and as I was driving away she started screaming "5MPH, 5MPH, 5MPH" (I was going about 2MPH lol) and she was calling the other employee on the phone screaming "HIT THE PANIC BUTTON" (Can you believe this?!). During this time, my PREGNANT GIRLFRIEND was standing next to the storage unit, in which the Assistant GM continue to attack her screaming she was going to have me arrested, the cops were on their way, the motorcycle storage was illegal, among several outwardly and extremely aggressive claims that were incorrect. This caused significant stress on my girlfriend which in turn can affect our unborn child - ALL FOR ABSOLUTELY NOTHING! I got my items and motorcycle out of that storage unit as fast as I could so she would leave us alone. I HIGHLY, HIGHLY SUGGEST NEVER USING THIS UHAUL LOCATION TO RENT ANYTHING!

The outright worst customer service experience of my entire life. This lady verbally attacked me and my family with a claim that was PROVED INCORRECT BY THEIR CORPORATE OFFICE (filed complaint to their corporate team, and they were ABSOLUTELY ASTONISHED by how we were treated). The worst Uhaul location I have ever used in my life, and again the worst customer service I have ever dealt with. THEIR ASSISTANT GM NEEDS TO BE FIRED AND SHOULD NEVER HAVE A JOB IN CUSTOMER SERVICE FOR THE REST OF HER LIFE!

I'M VERY SERIOUS AND VERY SCARED BECAUSE I HAVE SEEN PEOPLE'S LIVES COME TO AN END BASED UPON WHAT I HAVE WRITTEN IN THIS STATEMENT; THIS IS VERY, VERY, VERY SERIOUS AND IS STILL A THREAT TO THE PUBLIC AT LARGE.

THIS COMPANY HAS NO ETHICS. IT SUCKS THEY ARE A MONOPOLY, AND THEY KNOW IT...AND THAT'S EXACTLY THE REASON THEY DON'T CARE...

Company is Complete Pigeon Excrement. The managers are God-like, do whatever they want, H.R. Workforce Solutions will back them for everything they do, including PUTTING CITIZENS AT RISK OF LIFE AND LIM They ordered me to basically create the possibility someone would (G.M., Regional manager, and VP were good with this incident and more, Recorded It for self-preservation). When I wouldn't go along with killing someone, they retaliated by demoting me and installed the hitch themselves. One bolt had already come off when they gave it to customers...did corporate do anything.

NOTHING AT ALL...THEY WILL HAVE YOU IN PRISON TO SAVE A DOLLAR...Managers literally bring their wives, fiance, boyfriend or girlfriend on uhaul property and have intercorse...I HAVE NEVER IN MY WHOLE LIFE SEEN WHAT I HAVE SEEN AND EMPLOYEES THAT SELL DRUGS ON PROPERTY...CRAZY PART, I RECORDED ALL THIS EXCREMENT. I had to start recording the serious efforts to negligently place the public at risk; risk of Bodily Harm, Serious Bodily Harm, and or Death.

I RECORDED AND WITNESSED THINGS THAT TOTALLY MAKE IT UNSAFE FOR CUSTOMERS, I EXPRESSED THIS TO MY MANAGEMENT TEAM...THIS IS VERY SERIOUS, IF I HAD NOT STOPPED THEM, THERE WOULD HAVE BEEN A WHOLE LOT OF UNSAFE INSTALLED HITCHES...When I told then no hitches leave this bay without the safety measures EXPRESSED In the installation instructions...MEANING THE MANDATORY USE OF A TORQUE WRENCH. John Paz, Kristi Dunn, and Bale Fernandez ordered me to JUST EYEBALL IT...meaning Guess. I totally feel this within my heart/Soul, and will totally accept the consequences for letting the public know. At least I will be able to sleep at night. I feel this way, because they swiftly NEEDED TO SHUT ME UP. I HAVE BEEN AWARDED BY THE UNITED STATES MARINE CORPS,.AND HAVE AN HONORABLE image.png DISCHARGE. They now have a person who is absolutely unfit installing hitches and harnesses...AGAIN, PUTTING THE PUBLIC AT RISK.

As a United States Marine, NO WAY IN HELL WAS I GONNA DO THAT...SO, I ceased all hitch installations until the safety of the public was mandatory. I told them they can come move the customers' car themselves. Because I want NO PART. AND THEY DID SO...THEN RETALIATION TOOK PLACE...WAS TERMINATED FOR Disobedience...I'm NOT A WHISTLEBLOWER, MY GOAL IS TO NOT LET SOMETHING SO LIFE THREATENING CONTINUE. AGAIN, I told them over four times TO cease and assist...they terminated me to be able to continue negligence...ABSOLUTELY image.png PERCENT NOT ACCEPTABLE...WE CAN'T LET THAT KIND OF BLATANT DISREGARD FOR HUMAN LIFE TO MAKE A BUCK CONTINUE.

I'M JUST LOOKING OUT FOR MYSELF, THE CUSTOMERS, AND THE AMERICAN PUBLIC.