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After reading some bad reviews about this site i was quite concerned about my purchase, so frantically sent lots of emails but got no reply so worried even more! But then after 2 1/2 weeks of placing the order my boots arrived! Really pleased with them and look the real deal! So i recommend this site! Very cheap too!
Bought the UGGs which ripped shortly after purchase, attempted to return. Received first response to say send picture of the torn boot and they will replace. Like a fool I did only to receive a message from some else to say that they will not replace but instead give me 10% discount on my next purchase. Reading the reviews, I now realise that the reason why my Uggs torn is because they are FAKE! Nevermind, that was my mistake, but please don't let it be yours!
My mum bought me a pair of bailey button uggs for my birthday in december frm this website, as i put on 1 of the boots the cord frm round the button broke! I was very disappointed but worse came... as we emailed the company it took a number weeks for a reply but when they finally did they said " sorry bout it" and they couldnt send a new pair out. They dragged the emails out for a 2months until they asked me to upload photos on the faulty boot, which i did and soon after they said the fault could be fixed by hand and wouldnt issue a new pair. They did however refund half the money we payed and i did manage to get the boot repair which i think is beyond the point. But then we received another email saying the refund was a mistake and if we could send the money back! I would not recommend this site to any1 as they are still sending us emails now after 4months threatning to get a third party involved, which i think is inappropriate as i think they are the ones in the wrong, If your not sure don't risk it go on to a licenced site or a retailer as this is want ill be doin in the future!
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