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Claim Your BusinessUggAustralia has a rating of 1.89 stars from 112 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about UggAustralia most frequently mention customer service, credit card, and next day problems. UggAustralia ranks 62nd among Uggs sites.
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I ordered my son boots online and after than less than a week the sole has come away. I have called but can't leave a message and have sent 2 emails with no response. I came to them as l thought I would support an Australian business but now l realise this is not deserved when the lack of service has been appalling. Spending so much money on a child was a splurge and now we are very disappointed- his previous Kmart boots lasted longer
UggAustralia does not compare to UGG. Thin suede/Liner. So disappointed. Not in my collection. So SAD
I placed an order for 4 pairs of Uggs. When I originally placed the order, I entered one of the pairs with a wrong size. I sent an email and got a nice reply from Customer Service and they made the change for me. That was really nice. My order arrived in just a few weeks as it was an international shipment. Everything was exactly as I ordered and all the sizes were correct.
Though now I still cannot sure the UGG I got from this merchant is authentic or not, I still love my UGG, the quality is very good, and well packaged, I have weared them almost every day for 3 months, after washing, it still looks new!
It is the genuine UGG australia webiste of brand DECKERS it also has a list of authorised online retailers so you are not tricked into buying fakes at a very expensive cost from websites such as www.uk-ugg-sale.com where you canot even get a refund once you have recieved a rubbish pair of fakes!
Maybe this is a fake too and an exact copy of the official homepage.
The authentic UGG site, you know? The one that people don't go to, to buy UGG shoes, because that Chinese one has them cheaper?
Look around, see the difference a well-designed web site makes. It's conservative, no fireworks, but a huge leap from the junky fakes that are going around just now. I'm not that keen on the shoes, though, but they must be good to attract as much attention as they do.
With apologies and respect to other reviewers, I do want to observe that this is not the only web site at which you may buy genuine UGG® Australia products in safety. There are literally hundreds of authorized online retailers. Currently you can see a list of them here:
http://www.uggaustralia.com/retailstores/onlinestores.aspx
Anyone else pretending to sell UGG® Australia products is a phony, including every site that does so and which has the term UGG in the name. This does cover almost every Chinese site out there at present, but I wouldn't be at all surprised to see that change once they realize we're on to them. Expect them to start inventing more plausible, ugg-less domain names before long. Then we'll need to check that list and be even more cautious before we buy.
Be aware also that there are several legitimate companies manufacturing ugg boots in Australia and New Zealand, and selling them under their own trademarks. These companies aren't associated with UGG® Australia and generally are keen to point that out. As the word "ugg" cannot be trademarked in either of these countries, any company may use it. Proceed with caution though and remember that it's the ones claiming to either sell or manufacture the genuine UGG® Australia products that need checking out with UGG Australia themselves before you buy.
Is this website real...
I want a pair of real uggs and the reviews above have confused me:/
As they are on £58 and im not sure if they are real because of the cheap price
Please help :D
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