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U Center Dress has a rating of 2.44 stars from 56 reviews, indicating that most customers are generally dissatisfied with their purchases. U Center Dress ranks 129th among Wedding Dresses sites.
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I'll admit, I was a little skeptical ordering my wedding dress from a website I found on pinterest. From the start they were very responsive to any questions I had regarding sizing. Etc. They sent me a picture of the actual dress they would be altering and got my exact measurements. I received the dress about a month after ordering and it fits like a glove. The black lace appliques are beautiful and the dress seems to be great quality. And for $250? It's perfect.
Just wondering how long did everyone have wait for their merchandise? I ordered on 2/2/24 and still haven't received my order? Comments would be welcomed … just curious, thanks
Just wondering how long did everyone have wait for their merchandise? I ordered on 2/2/24 and still haven't received my order? Comments would be welcomed … just curious, thanks
First of all, the 2 dresses were late, and when I questioned them, they asked me to be patient. In the meantime, I found my dress and told them. Said I couldn't cancel it. The dresses were great, so I decided to keep one of them for after ceremony dinner. Since then I have been going thru hell trying to get my refund. They are saying that I have to donate to Goodwill and send them a receipt to get 70% refund, minus $35 shipping (my order had a $4 shipping fee), and 1/2 of a discount that was applied for the 2 dresses. O, and I have 14 days to take to goodwill.
Tip for consumers:
Order was late and I had already picked my dress, tried to cancel and they said it was made to order. The dress was not customized, so that was a lie.
Products used:
Ended up keeping one, that I don't really need, but was forced to keep the 2nd, due to their being no full refund policy (they want me to donate to Goodwill and they would refund a partial refund, pay their shipping cost in addition to the shipping cost that I already paid)
Beware - I found a number of beautiful dresses. Before I ordered I contacted the company via customer on line support. I wanted to speak to someone in person but was told I could not speak to someone until November because the call volume was so high. I'm glad I tried to contact the company before ordering. I have no idea where the company is or how one would receive assistance if needed after purchasing - beware
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