UberReviews 1,533

I have a temp medical condition that prevents me from driving, still have to do errands. Taxis in my area are unreliable & don't take cards. So I thought I'd try Uber. Downloaded their app, entered info they asked for; scheduled a car, waited past due time, got a cancellation notice for no funds (I gave them my credit card); tried to re-schedule, same issue. Each time the notice gave an address 2 numbers off of mine but close so I know no car came. There is no way to contact anyone by phone or online to help resolve the issue. Never again.

I used Uber for the first time, I ordered a taxi and I received messages saying a taxi was on its way only for them then to cancel it, this happened twice in the space of 20 minutes or so. It was around 2am on and I was on a dark road waiting. Then I received another message saying a taxi was on its way and would be there in 8 minutes. A good twenty minutes later it still hadn't arrived. I rang the driver and he said he was on his way. After another ten minutes he rang me to say he had arrived! He had not! I explained where I was only for him to then hang up on me! To make matters worse Uber then messaged me to say they had taken £4.00 off my card because I had cancelled the ride! I then had to walk three miles home. I cannot get any response from Uber. Stay away from the scamming b stards.

I used to drive for Uber. I drove for them for 3-4 years, did Uber eats. It's 1 simple word for Uber now days. HORRIBLE the pay stinks. The bonuses stink. Everything stinks about Uber and the Uber drivers are HORRIBLE
LYFT is wwwwwaaaayyyy better. The lyft drivers are Always cool the service with Lyft is wwwwwaaaayyyy better will not be using Uber anymore.

I'm A Uber Driver & In Not Happy With Uber Right Now... They Keep Playing With My MONEY HONEY... Instant Pay Is A JOKE... I Have The Same Bank Info Since I Started With Uber. Now All Of A Sudden The SYSTEM FLAGING MY CARD... And EveryTime I Talk To A Representative They SAY THE SAME SH**... They Just Reading A Da** Computer Skit... And U Cant Talk To AnyBody@ Corporate They Have A Da** Recording... You GUY'S OR FULL OF MALARKEY... Drop The Mic...

04-12-2019 Warning! Do not do any type of buisness with uber! They have become pure evil! They no longer have customer service support. You can not reach anyone by phone and they email support team is paid by how may tickets they answer not how many problems they solve. So you get uncaring people playing games and giving you fake responses that do not help you over and over again. I have pleaded with these people and told them they placed the wrong account to my phone number and email so therefore I can not log on to see my pay tax forms or drive, they keep sending a short response telling me to check my app? Sooo I am done they messed up my account and have been giving my false help for over a week... so please beware beause if something should happen and you need them... you get people in another country playing games with your life! BEWARE UBER IS EVIL

Arrived at port Columbus Ohio few days ago and did not have a ride. For the first time, I downloaded Uber app. To get a short ride home. Prior to my arrival, I was in Chicago and checked their fair prices and it seemed inexpensive. Once I arrived in Columbus, I requested a ride which was higher by $9.25 So I thought maybe it was after hours and that would be ok. The driver arrived early and would not wait for me to get out of the airport so he took off because I was not outside immediately. I was not happy so I got on the Uber app again and requested a new ride. This time the fair was twice the original amount. I was totally upset. But who can I call. The drive informed me that they only pay him $1 per mile regardless of how much Uber charges the customers. I felt sorry for him and told him that I personally would not use Uber again.

On Saturday February 9,2019 I was at the Costco wholesale store at the waterfront and I requested an Uber driver to return to my apartment. The Uber app said that the driver name was Asiha and the car was supposed to be a Red Dodge Avenger. Since the Driver arrived everything turned to be problems, first of all she arrived in a car that was not the one listed in the app, she arrived in a Grey Chevrolet Malibu, then she get lost trying to get out of the waterfront and she said that the GPS was crazy and she does not know how to get out there. My roommate and I had to told her how to get out there, then when we finally get on route to my apartment the GPS started working and she took a different route that was not the one that the Uber app was telling her to take. Once again, she got lost and in order to get back in track, she made a horrible U turn putting our life in danger.
I´m very concern about this situation because the information that the app tells the customers about the drivers has to match exactly with the driver's description and also with the description of the car. The information given in the app does not match with the description of the car and this can be a very bad issue if we had any kind of accident during the trip. I encourage you to review this information to prevent anything bad to happen in the future and also to review the driver information to make sure everything is in order.

I'm fuming! I drove for Uber and wanted to keep the money earned (about 80.00) in my account. I knew I would not be able to drive for a while but I thought my money was safe. A few months later I tried to get into the site and I could not as it would not except my password. I waited another month because it was not that important at this time but what was that bothering me was the fact that I could not get in. Every time I put my password in it would kick out and not recognize it. There is no way I can get a hold of Uber. There is no customer service. Could not call them if you have a problem. When they list a problem there is nothing that says anything about trying to receive funds. There is no option for me to get this money back according to the way it is set up right now. At this point I want to get my money and I'm going to Not drive for Uber but will drive for Lyft. The area and time of year where I am is extremely populated in desperate need for drivers. Uber lost out with my service I am warning you but you better think twice before signing up with them. You will never be able to reach them