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I found this website to be surprisingly simple and quick. I would use this reservation desk again. Having 3 kids, I love staying as Embassy Suite hotels because of the spacious rooms, 2 tvs and complimentary breakfast. It saves a family of 5 a few dollars to enjoy other things.
Booking a Disneyland trip for the family and Embassy Suites allows us to stay nearby with complimentary shuttle servieces.
Wide variety of choices. Its location is central to my activities! I have stayed here before and found it quite satisfying. Clean, friendly, and beautiful
Easy to use
Thanks for booking with us, Julia. We hope you enjoy your stay!
Thank you for cheap tickets my dad and I are moving to warmer country. Yay God Bless you
Very pleasant experience. The staff is very polite and understanding. They did not receive 5 stars because I had to pay an extra $70. However overall. I would use them again.
Thank you kindly
Quick and easy to book a flight. The price didn't change after you put in all your credit card info like most sites do. Price stayed tge same. Very please with this app so far. Will use it in the future.
It was recommended my Google
Thank you for your feedback. We look forward to assisting with your future travel needs.
Had to change my booking but found the right site and not only a few dollars cheaper but much better service. Thank you.
Tried to book on another site that just said online booking but they wouldn't accept my phone number as valid.? So found the right site and not only a few dollars cheaper but much better service. Thank you.
You're welcome! Thanks for booking with us, George!
Booking was fine. I hope the hotel is nice and that your service leads to a good experience.
The room rate was half of your competitors for the same hotel. (Dos Playas Faranda in Cancun)
Good evening, Derrek,
We are excited that you have had a great experience while booking your preferred property online. Our team works very hard to ensure we deliver our best services.
Your review has already made our day and we are glad that you enjoyed the amenities at the property.
Thank you for your compliment. Have a great evening ahead.
Regards,
TravelUp
I need to amend my review.
After many requests they finally (and pretty quickly) reimburse the extra 36 euro.
Very fast and effective customer service.
Total to pay not at all clear!
I would say comparable to scam.
They attract with a price (in my case 62 euros) and then they add the taxes during the payment phase, in my case 36 euros (I didn't see the full total until I received confirmation from the credit card).
So I paid 98 instead of 62 as declared when booking.
I immediately wrote to customer service to cancel the reservation, but the response was non-refundable.
If the additional taxes were declared somewhere, it was written in tiny, hidden letters. Be wary!
Products used:
Hotel room
Ilaria, Thank you for your candid feedback and details about your experience with us. At Getaroom, we can offer the best deals to our customers because of our partnerships, and we apologize if your experience with us was unsatisfactory. We have sent you a detailed email directly. As a resolution has been achieved; we hope you will re-rate your experience to reflect your satisfaction.
Thank you,
Getaroom
I initially gave a 3-star rating, and explained my issue regarding the seat choice fee. I received a very friendly call from Lauren, one of the managers, who listened to my concerns and promised to have her team review the website for clarity of the problem. She also provided pre-assigned seating for me and my husband, with no service charge. She was very helpful and kind.
So far it's a great easy way to make my reservation. Looking forward to our trip in February.
Because I like your accommodations and your location of your hotel last time I stayed there. Everyone treated me fantastic. It was a great stay.
Thanks for your review, Barry! We hope you enjoy your stay!
Gain trust and grow your business with customer reviews.
Thanks for your review, Teresa. We are happy you had a good experience using our website.