• Twitch

Twitch

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Overview

Twitch has a rating of 2.35 stars from 81 reviews, indicating that most customers are generally dissatisfied with their purchases. Twitch ranks 86th among Videos sites.

  • Service
    16
  • Value
    17
  • Shipping
    12
  • Returns
    14
  • Quality
    15
Positive reviews (last 12 months): 14.3%
Positive
1
Neutral
0
Negative
6
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What reviewers want you to know

Positive highlights

  • Love this site and we should all support hot blonde girls playing video games in their underwear.

Critical highlights

No critical highlights yet

How would you rate Twitch?
Top Positive Review

“Best streaming platform”

Bunrad B.
1/13/24

Twitch has all my favorite cybersport games: CS:GO, Fortnite and League of Legends. I don't even know how we lived before Twitch existed. I guess it was such a miserable and boring life :)

Top Critical Review

“Terrible”

Alistair S.
1/19/24

I got banned because I said I liked toes and then got banned forever so I can't watch any of my friends videos.

Reviews (81)

Rating

Timeframe

Other

Reviews that mention popular keywords

video games (3)
Thumbnail of user alistairs28
1 review
0 helpful votes
January 19th, 2024

I got banned because I said I liked toes and then got banned forever so I can't watch any of my friends videos.

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Thumbnail of user noradavex
1 review
0 helpful votes
February 28th, 2024

I got bullied multiple times by streamers and viewers for being disabled and for my race as well. They never stop the bullying and seem to use that to bring in viewers because viewers like bullying.

Tip for consumers:
It really needs to stop encouraging bullying of disabled people like me and people of certain races

Products used:
Paid for a sub and got bullied by the streamer.

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Thumbnail of user deeo162
1 review
4 helpful votes
November 2nd, 2022
Verified purchase

Steal your money then refuse to help through emails! No contact phone number either.
Avoid if possible also never give them access to your bank account/PayPal.

Tip for consumers:
Do not under ANY circumstance give them access to your PayPal/bank account. They will auto renew WITHOUT asking you. Even if you have no access to the service they will charge you and refuse to refund or help you.

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Thumbnail of user brad.snowflake
1 review
0 helpful votes
October 9th, 2023

YOU CANT SELECT CATEGORIES WITHOUT THE APP FAILING 1 STAR U WANT 50 CHARACTERS TO MAKE THIS REVIEW HELPFUL? THAT WINDOW U ADDED WITH NEW FEATURES IT'S BROKEN I HOPE IT HELPS

Thumbnail of user hawkintel1
2 reviews
1 helpful vote
December 29th, 2023

Twitch oversexualizes young female streamers and places them on recommended to pull people to those streams.

In 2018, while I was hired to assist in Twitchcon, during gameplay and other events, I often saw staff gawking at underage women and grouping underaged girls. We set up a Ras-Pie in and gave the wifi out to the staff to find out what was going on behind the scenes. We found that many of them were trading nudes of underage girls and joking about it in staff quarters. Often sharing their own videos of touching the underaged people and trying to compete with other staff of who can get the female streamer into bed quicker.
During a small gaming tournament nearby with a few of the gaming groups, we were asked to manipulate code in order to allow certain people to win and use admin privileges to console and inject extra perks for the players they wanted to win. Giving damage boosts, health boosts, taking away damage levels etc. They support their top-tier streamers with view bots to make them look more popular. While streamers such as Ninja was streaming during that Era we were ordered to inject close to 15,000 view bots and spam the chat with basic chatbot nonsense to try to get his views populated. They used server bots to support their bigger streamers and then boost youtube, insta, facebook, or whatever other socials they wish, to push their views and credentials to fraudulently trick sponsors into paying for their ad times or product plugs into the streams or events.

It's literally fraud then they are accepting several million dollars from a sponsor for a stream or event, that is eventually just flooded with view bots and not even real viewers.

Twitch always screws over female streamers with their content by allowing over-sexualized substances to exist on their clips and often, if the clip is removed from twitch, the staff will always upload those clips to alternate websites to keep it online forever. When Takedown requests are sent to twitch, they purposely sit behind legal gray areas of "processing" to allow viewers to see or find over-sexualized content of a streamer, so twitch gets more views, regardless of the damaging effects it could have on the person being victimized. Often refusing to allow authorities to comb through their records and using a good lawyer wall to help oversexualize streamers, versus simply taking down the pornographic or leaked nude content. As that draws more people into the site.

Twitch owns their own view bot websites, even though it's against their own TOS. They save all clips and videos and sell their sexualized content online from servers that are located out of the USA, since the US and international law can't touch those locations or be forced to remove the content.

Twitch also has no customer support and refuses to ever answer support questions in relation to direct questions. They will always copy-paste something that looks similar without directly reading support requests. They sit around their office and laugh at people sending in requests and make fun of people who are sending in legitimate technical issues with their site or other revenue-based inquiries. They only specifically focus on their top tier streamers.

Twitch also supports money laundering and even actively goes OUT to people who wish to wash funds through their website to promote the concept. As a streamer may accept donations and have a small tax fee to pay. They are "donations" at root. If a person wishes to wash their money, they can use alternate payment methods to submit donations to themselves on stream, to make it look like they are getting large amazing donations, but in reality, they are paying themselves with their own money and using the platform to wash their money, so they can legally bypass regulatory measures of money collection. AKA accepting dirty or illegal funds and then washing through twitch as a donation source. Twitch makes those bots happen. They send the dirty money to twitch, Twitch makes the bots and payment systems through their website. Then the mass donations or many small donations go to the streamer to wash it.

Tip for consumers:
Stay away. Keep your kids off the platform.

Products used:
online streaming service.

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Thumbnail of user karens298
12 reviews
27 helpful votes
November 11th, 2022
Verified purchase

It seems Twitch is currently engaged in a "bait & switch" scam. In spite of the fact that I PAID for subscriptions because I was promised an AD-FREE experience for doing so, I continue to be inundated with ads on channels to which I subscribed. Twitch's response to my complaint was your typical scammer "Trust us - we're working on it". I refuse to subscribe to any more channels until Twitch corrects this. Nor will I re-scribe when the current ones expire. I'd rather tip content creators directly in order to support them. (But knowing how greedy Twitch is, it wouldn't surprise me if they remove that option from their platform.)

Value
Thumbnail of user hankj36
2 reviews
3 helpful votes
February 16th, 2023

This is one of the worst apps ever. It is very inappropriate for everyone. It's against free speech and the content on there is insanely bad.

Tip for consumers:
DO NOT USE IT! IT IS THE WORST!

Products used:
The application.

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Thumbnail of user davidw4989
3 reviews
2 helpful votes
December 8th, 2022

If you love listening to your content with random interruptions in the middle of crucial moments of your programming then Twitch is the streaming service for you. Nothing like listening to a comedian telling a joke only to have Twitch cut in and air silence as part of their advertising, so you never get to hear the comedian's punchline. Fabulous! Twitch sucks.

Thumbnail of user willm43
3 reviews
7 helpful votes
October 5th, 2022

This site is plain bad. I got suspend for asking for sexual favors for which is not true. There law firm that represents Twitch.Tv DAVIS WRIGHT TREMAINE LLP will not help me at all.

Thumbnail of user joshw387
1 review
3 helpful votes
April 21st, 2022

I was joined twitch in few 3 months of June ago and I was being lied and being hated and I was disgusted when the streamers treated me like crap and I bet twitch community hates towards autism and I was lied and deceived aka betrayed heart broken and I was being ignored IGNORED by those awful streamers and I been so much hated on twitch and I got banned from those streamers

Tip for consumers:
Don’t joined twitch community because it’s brings towards people with autism

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Thumbnail of user srikant198907
1 review
3 helpful votes
August 16th, 2023

Twitch is scamming platform, they are unethical and unprofessional. They will prey on your money and yet sleep in peace...Please do not sign up to this site...
Witch is scamming platform, they are unethical and unprofessional. They will prey on your money and yet sleep in peace...Please do not sign up to this site...
Payment process is a joke, there is no verification and if you cancel the payment before it went through the payment will just go through and twitch will blame you in doing so. There is no payment verification when signup for the billing agreement with paypal, its just basic professional ethics to have some form of window or check to know if the user has inputed the right amount but twitch doesnt do this... they will happily take your money and blame you...they are just scammers... I absolutely dont recommend this platform...i lost 400 euro just because i enterred the wrong number of subs and yet i hit the cancel button before the payment went through, in my opinion this is a techinical glitch but twitch just brushed it off... there is no live chat or phone number to get proper support, their current online form is a big joke... Plus they take a lot of commissions and streamers barely get any, this is total preying from both viewers and streamers... please dont sign up!

Products used:
subscription for nothhing absolute BS

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Thumbnail of user andrewp1973
1 review
1 helpful vote
July 13th, 2022

Useless customer support team and the worst expeirence attempting to stream on this platform, legit wouldn't recommend to anybody.

Tip for consumers:
Terrible customer service , good luck

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Thumbnail of user erics2428
1 review
2 helpful votes
April 5th, 2022

This is a community where the police are 13yo boys. What could be worse. An extremely toxic place...

Thumbnail of user fredw327
1 review
0 helpful votes
February 10th, 2022

This is the dumbest app ever made, somehow my account isnt on their anymore, cant make a new one says i make the account too fast like what kind of app wont let you make an account because you created it too quickly… such a stupid company who just wastes peoples time.

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Thumbnail of user davidc7001
2 reviews
4 helpful votes
October 30th, 2022

One of the worst websites i ever been on
The streamers on there are very rude and nasty as well and quick to bully you as well
Yet quick to take your money and they nag you to follow them up
As i would avoid this website all together and go else way as i dont like how they ask for a code or some streamers only have followers only rubbish and $#*! website. Avoid if you can and go on youtube or live. Me or younow if u want to stream much better and they have better mods and younow give free coins like live.me where twitch tv is a con as you have to buy them what a rip off, as it suprice this website still going,

Thumbnail of user joaunc
1 review
3 helpful votes
February 4th, 2021

Trash site finding new ways to take money that creators get and put it in their own pockets. Absolutely atrocious. Absolutely not recommended for anyone that cares about the well being of the people they are watching. Do not spend any money, unless you are giving it directly to the streamer.

Thumbnail of user sergejp3
1 review
1 helpful vote
December 25th, 2022

Twitch is the most racial and homophobic platform I've ever seen. Supporting terrorism and hate? Ok Bullying and racism? Ok, that's Twitch

Products used:
I ended up with being bullied and called a faggot in chat and by the streamers and Im not even homosexual, it is absurd in the 21 century

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Thumbnail of user mayh64
2 reviews
2 helpful votes
December 22nd, 2020

Let's be short and blunt here, save you time and tell you exactly as it is.

Twitch's customer service is complete and utter trash incapable of handling a ticket, doing it at a decent time, and still marking the "unresolved ticket" as "resolved." Even when the ticket exposes simple or obvious and unnecessary bugs on their website, it is just brushed off and marked resolved. They are just persistent and continuous problems ignored by twitch while customer service continues to do absolutely nothing to inform their IT, if they even have that department.

Tip for consumers:
Consider Youtube for content creation. I regret starting with twitch when I have a lot more accessibility, algorithms in support of smaller streamers and general subscribers on youtube.

Products used:
Streaming service for content creators.

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Thumbnail of user nazs13
1 review
2 helpful votes
June 8th, 2022

I've been having the hardest time trying to find a resolution to a problem I had with Twitch. So, I had participated in an event that promised drops if I had watched a stream for long enough. After it was all said and done, and after claiming my drops, they didn't show up in game. I had made sure to connect my halowaypoint account to my twitch account and to click claim when I received the drop. But nothing came and it has been a constant struggle to figure out who to contact to resolve this issue. I've sent emails to twitch and the channel that was hosting the even and never got a reply.

The thing is even if they couldn't have helped they could have at least gave me some sort of reason why it didn't work. But no, I sent them pictures of what issues I have been experiencing and they decided to close my case... WITHOUT RESOLVING THE ISSUE.

I am really upset with Twitch and have nothing but the up-most discuss on how they treat their clients. Customer service is abysmal and am surprised that they are still in business if they are treating people this way.

Shame on you Twitch.

Products used:
Not at all

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Thumbnail of user johnersm
3 reviews
3 helpful votes
June 22nd, 2020

I used Twitch for a couple of months during lockdown. Things were ok, I noticed some dodgy stuff in 'Just Chatting' but overall it helped me with lockdown boredom and I even tipped some streamers.
Then George Floyd was murdered and the world went nuts. I completely support the protests 100%, but the riots sickened me. And then I saw the riots streamed live on twitch, with TWITCH streamers eating snacks and shouting support for the riots. Meanwhile business's are burned and so on.
Twitch has a disgusting business model and I hope Mixer leaves them in the dust.

Thumbnail of user bluew8
3 reviews
2 helpful votes
October 17th, 2021

I lost $45. Like three month in unvolunteered month i only signup for one month and than charge me $20 for only for one month but i not sub to the channel they took my money and ran with it. 4.99 more like $20 for a sub but i not sub to the channel lease make me a sub to the channel

Thumbnail of user damnedn
1 review
2 helpful votes
April 18th, 2020

Filled with garbage people who make a living off sitting on their lazy arses, Any girl can be naked as long as they paint their body? Ight let your children watch that, Also if you have an account you cant log in?

Thumbnail of user isisb9
1 review
0 helpful votes
April 23rd, 2021

Literally they do the stupidest thing on their twitch channel... their channels have EXTREME partial nudity. Taylor_Jevaux (her twitch channel name) literally does exercise in A GOSH DARN BUNNY COSTUME and twitch isnt doing anything about it. Amouranth (her twitch channel name) is literally rating skimpy bikini's live on cam. Taylor_Jevaux and Amouranth are clearly looking for attention because most women wouldn't do this. You Twitch, your community guidelines says stuff about partial nudity and suggestive sexual. But you Twitch, arent doing anything about it :/

Thumbnail of user ering218
12 reviews
18 helpful votes
January 8th, 2021

Untrustable, can't keep connected, keep getting bumbed off and frozen, too many pop ups. Not satisfying chat not user friendly and part of the supresseion of free speech.,

Thumbnail of user airiesm
1 review
4 helpful votes
October 23rd, 2019

I waited months for a response to my email of which I wrote in great detail what I needed help with only for them to ask "What can I help you with?" So I waited another couple of months for a response then every response I got was them twisting my words around and being rude. I ask a question about bits and the response I got was irrelevant to what I ask. The ignorant person then replied in caps as if to yell at me "BITS AREN'T GUARANTEED" or something. Completely unprofessional and not remotely what I was asking about. I see you're more likely to get hired nowadays if you have an attitude in comparison to being a capable person.

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