TwinkleDeals

I just found this site. I was always told something that looks to good probably is not.
I am so glad that I took the chance with this business. The prices were so reasonable, and the shipping cost? There was none with my first purchase and you can earn credits to go toward your purchases. It takes a little time to get your items, but it is worth the wait, plus I got my order faster than some other sites I know.
Customer service was perfect, no problems just sent a message to see how fast they responded. Within an hour.
My purchase is perfect. But my sister bought a purse after I told her about the site and had it a week and the hardware is falling off, she already tossed it. Makes rethink site.

I can't help but agree that some of the quality is very poor and it takes a while to ship. I have been able to find my order online and have received updates as each portion of this order ships. It comes from China and it's cheap price but I think overall is not bad. Just order a size up, Chinese Asian women are small

I am satisfied with my order, I received it within 10 days and the price is reasonable.

I ordered a dress at the end of January and I just now received it. Being that it needed to be shipped in from China to the US, I expected it to take a little while. It was starting to make me nervous that it had taken so long, but luckily it showed up. The quality was to be expected and the sizing I lucked out on, so I am happy with it.

The biggest issue I have occurred when I initially purchased the dress. I used PayPal for it, and when it showed who I was sending the money to it said "Hassan." This raised a ton of red flags and made me terrified that this was a scam and that I may also receive possible hacks and other awful things to my account and computer. I lucked out and I received my dress in good condition, but I was expecting not to receive anything at all.

To the customer? Sure, order from them. Don't expect to get it tomorrow and don't purchase something you can't live without. There is a lot of cute items on the site, but needing to have them shipped from China makes it a gamble on the arrival and quality of the product.

To Twinkledeals? Please work on efficiency and the small things that could make your customers nervous. Maybe change your PayPal to seem more like an official business rather than the current "Hassan". If you are truly PayPal Verified, act like it. Maybe try and work with your presentation so people feel more secure using your service so that you don't lose customers and get negative feedback.

So far I'm giving this company of three I'm hoping to give it a higher score if I ever receive contact or get a hold of them but if not I obviously will drop it down to a zero. I tried to submit an email asking them for the status of my order and filled it all out unfortunately it was not letting me submit it unless I logged in I do not have my login information I have my order number but not my login and there's nowhere to find your login or get a password sent to you or anything so this point I cannot even contact them. I place my order a few weeks ago I do know that it takes time I ordered from the other side that they are affiliated with and actually have been pleased and love the bathing suit so much that I bought a couple more on this site because the price is great and I knew that it fit and look good on me but now I'm worried that I'm not going to get it after seeing everybody else is reviews and not having contact with them to find out what the status of my order is I should have got a tracking number at least by now I know it takes a few weeks after the tracking number but I should be heading out already getting very frustrated, nervous I'm wondering if I should just go by another suit in a store that I can actually count on?. Just more frustrated that I actually had confidence since thier other stores sent me my product. :(

I received a partial number of the clothes I ordered and the quality are so poor. I want to cancel the items that were not yet sent and I also want to return the items I received and receive refund immediately. I am so disappointed in this purchase.
**UPDATE**
So the customer service has given me an option to have partial refund (7-25days) and keep the items or send the items back for a full refund. I chose the first option but I'm still worried that the partial refund will not push through. I will post an update regarding this.
**2ND UPDATE**
I still don't like the quality of the clothes (although, there were pieces that are acceptable and I quite like), however, I can't complain about their customer service, they were very responsive and fast to act with my complaints, they have refunded me immediately (not the full amount though, but I don't want to go the hassle of sending back the clothes and wait longer to get a full refund).

I appreciate the fact that they tried to compensate the way they could, they gave me a voucher to buy some other item. I used half of it. But my confidence was gone and I rather get things from enterprises closer to my home. It is better that way.
Margarida

I have ordered several times and always it was a good experience, good qualities for the excelent prices and good customer service

Lately, I've ordered several times form the Twinkledeals site. For now I got one of my orders and I'm very pleased with the items. Just take care and order one bigger size than your usual, since these are small sizes.

My order was placed on 15 May and hasn't arrived yet. T**************. I keep checking and it said "in transit" but now it says that my tracking number is invalid. Please help.

I am trying to arrange a return of 2 items I bought as the sizing provided is way off the mark. I have requested, as instructed a RMA from the support team via email but no one is responding. Does anyone know the address to send returns or indeed a contact phone number I can call... many thanks... Kevin

Ok, yes the quality is not great, but when its that cheap I dont feel bad about donating after a few wears. I ordered 4 tops, took about 2 weeks to arrive. Not EXACTLY like the photos but very close. I typically wear a Medium but ordered large since i read some reviews about things being small. Everything actually fit pretty well and only one was kind of small but still doable. I am going to order XL on my next order. Overall not as bad as i thought from the horrible reviews they got

UPDATE

After my review I received my dress shortly after - still days after the expected delivery time - and also got my money back. Their customer service was very friendly. Overall I think they need to update their delivery times, if it says 5-15 business days I expect it to be there within that time frame, not a day later. If, however, I am being made aware of the fact that it can take 20 business days and it takes 19, perfect. It is all about honestly, so I know whether or not to order my dress for a special event from them or not.

I ordered at the end of November and my dress got shipped Dec 1st. Suppossedly it got to the UK, London the 8th. I live in Germany, even if someone effing walked that $#*! over to my house, it should have been here by now. I bought the dress especially for a Christmas party, which was LAST WEEK. Thanks for nothing! Oh and I paid some extra, so - at least thats what it said - it would be here within 10 or less business days instead of the 20.
Keep the dress. Give me my money back!

I am overall satisfied with my orders but there are things that needs to be improved! For example for one product i had to wait for almost two months to be dispatched after i made my order! This product was available when i ordered it! Another thing is that one of the shirts was torn so i got my money back in my twinkle wallet! I am really satisfied with the support as response is relatively quick and staff is always willing to help! Finally the site is really easy to use!

I placed an order on July 1 2017 and my account is still saying processing. They took my money out of my account right after I placed order. Emailed company asking when my order will be shipped and received no response. I need my order for a special event in august hope I receive it in time. I only put a 3 stars because of what I have experienced so far. Will write another review after I receive my order.

How long will it take my item to be delivered? It's been a week now?

I made an order for a mermaid blanket before and was just fine! For that reason on December 2,2016 I decided to made another order with them for some Christmas present. I ordered three mermaid blankets and a sweater. On December 12,2016 I received just one package with two mermaid blankets. I checked on myib.com with the tracking number and there said that was already delivered to customer. Im still waiting for that other two items! I need them before Christmas!

I've been shopping at twinkle deals for about a year now. I've order things not once but twice there. I received the 3 swimsuits I ordered and they were made with decent quality and looked exactly like how they did in the picture given on the site. I even suggested it to one of my friends looking for cheap swimsuits to get for the summer coming up. Although the swimsuits did take up to a month and a half, I still highly recommend it. If you are planning on purchasing a swim suit and need in within a few weeks or even a month then I'd go somewhere else and purchase what you need. But over all if you get for example swim suits which is what I always buy from there then I'd get them in the off season so there's less stress on you not getting you order!

I ordered the mermaid tail on 11/24 and received an email that it's been shipped out on 11/25. Based on the tracking in China, it was sent to US customs on 12/6. Today is 1/4/17, I still haven't seen anything. The customer service told me to wait until 1/26 before they would do anything to resolve the issue. The mermaid tail was meant to be a Christmas present for my daughter. I could only show her the receipt on the day of Christmas. Very disappointing. After reading through numerous bad reviews, I really doubt if I would ever receive the package or if I would ever get a refund if the package never arrives. I never knew this company before. The reason that I placed an order is because they advertised on FB and the mermaid tail seems to be a good present for a girl. FB should really watch what merchant they allow to advertise on their site.

After I posted my poor review, Twinkledeals contacted me and offered me a full refund of my order. They told me that if I do receive the mermaid tail, I could keep it as a gift and don't need to return it. As of today (1/8), I still haven't received the mermaid tail. I'm, however, changing my rating of them. I don't really want free gift under such circumstance because it would've been better if I had received the product. Yet, their willingness to make a speedy refund is better than none.

I ordered a dress in January, its the middle of February now and the order status is still " processing". They havent even shipped it! I have sent multiple messages and a request to cancel the order and give me back my money, but there is no reply.

Update: They have contacted me and kindly gave me a refund and compensation. Will try ordering one more time.

I do not understand what the problem with my order

When I found the website, I was very excited and immediately bought some things. I had recently sold an item on Ebay, so I had a 39 dollar Paypal credit, which I used to cover my order, so I did not pay anything out of my pocket. Then I started reading reviews and immediately became scared after reading that many people never got their orders or that the clothing could only fit a toddler. My order actually arrived yesterday, and it only took a few weeks. I read many horror stories of people waiting 6 months for an order. Granted, the clothing really is cheaply made... but I got my order, and all the items were there. The clothing pretty much looked like the pictures, for the most part. The sizing for me was appropriate. I ordered all size small items and they were not too small for me. I won't order from them again, but I guess I was lucky to not have any horror stories to share with you lol. I won't take the risk in case my order arriving and being correct was a once in a lifetime event. :D

After my review on site jabber and some other sites, they did give me a full refund! Thanks...