• Tveak

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Overview

Tveak has a rating of 2 stars from 12 reviews, indicating that most customers are generally dissatisfied with their purchases. Tveak ranks 431st among Software Other sites.

  • Service
    1
  • Value
    1
  • Returns
    1
  • Quality
    1

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I ordered a Windows 7 download which did NOT download properly.
How would you rate Tveak?
Top Positive Review

“The tech support was very helpful and the technical...”

richard l.
7/29/13

The tech support was very helpful and the technical team agent helped me in getting the product installed and activated. Very happy and now i am able to use the Microsot Windows 7 Professional. Good customer service and very cheap prices. Saved a lot. Thanks tveak.

Top Critical Review

“Horrible customer service, sent wrong item first time,...”

shari n.
10/9/13

Horrible customer service, sent wrong item first time, which I had to pay to return, then never sent replacement. Gave me a fake tracking number and then strung me along for 4 business days before finally lying about crediting my paypal account back the day before, when in actuality they did it right then when I was on the phone with them. If they didn't have it that would have been fine, but rather they lied about it first and left me on the hook for several days first. And they never once responded to any emails or voice mails.

Reviews (12)

Rating

Timeframe

Other

Reviews that mention popular keywords

windows 7 (7)
Thumbnail of user sharin2
1 review
1 helpful vote
October 9th, 2013

Horrible customer service, sent wrong item first time, which I had to pay to return, then never sent replacement. Gave me a fake tracking number and then strung me along for 4 business days before finally lying about crediting my paypal account back the day before, when in actuality they did it right then when I was on the phone with them. If they didn't have it that would have been fine, but rather they lied about it first and left me on the hook for several days first. And they never once responded to any emails or voice mails.

Thumbnail of user nr12
1 review
2 helpful votes
January 19th, 2014

I placed an order for a download of Microsoft Access 2010 from Tveak.com. I needed it for a school project due in a week. I didn't receive a download link and they didn't respond at all until 10 days later. I had to buy the software elsewhere and Tveak ignored my requests to cancel and they charged my card. They finally sent me a download link 11 days after my order. However, I learned that Microsoft no longer distributed Access 2010 so I doubt it is legitimate. Other customers have received illegitimate activation keys. Do your research. Do not use this this company. Buy your software elsewhere.

Thumbnail of user jayb52
1 review
2 helpful votes
December 16th, 2013

They are a fraud.

Purchased Windows 7. Never received it.

Phone number for customer service wasn't answered. E-mails never returned.

Thumbnail of user charless55
1 review
1 helpful vote
July 29th, 2013

Microsoft office 2013 installation was quite fast and received the link after placing the order.

Thumbnail of user roberth107
3 reviews
2 helpful votes
January 26th, 2014

I purchased Windows 7 Ultime. Got software and key, but after 3 months the key ran out and couldn't get in touch with company at all to resolve. I had to buy it again, but this time I got it straight from Microsoft. What a crock!

Thumbnail of user lionofj
1 review
1 helpful vote
August 27th, 2014
Service
Value
Returns
Quality
Thumbnail of user richardh49
1 review
1 helpful vote
November 9th, 2013

I purchased Windows 7 for a Dell machine. I installed it on my Dell machine. Computer said software wasn't legitimate. I tried several times to resolve issue with no luck. Next step is Attorney General

Thumbnail of user jamesm130
1 review
1 helpful vote
June 13th, 2013

Don't trust TVEAK! I bought windows 7 and it installed fine but it never asked me for the product key and ran for like 30 days before the trial ran out it asked me for it. I input the product key but the product key is INVALID! I've tried to work with them to correct the problem but they have been very rude throughout the whole process of trying to correct the situation, and they won't return my money because the seal is broken on the product key envelope... How was I to discover that the key was invalid if I didn't try and input it!?

If you have problems with tveak.com and purchased through Paypal please make sure that you report them to PayPal. PayPal has an open dispute and they are watching out for more issues from tveak.com.

Thumbnail of user richardl41
1 review
1 helpful vote
July 29th, 2013

The tech support was very helpful and the technical team agent helped me in getting the product installed and activated. Very happy and now i am able to use the Microsot Windows 7 Professional.
Good customer service and very cheap prices. Saved a lot. Thanks tveak.

Thumbnail of user alanb42
1 review
2 helpful votes
September 5th, 2013

They sold be a windows 7 operating system with a bad Key code. It may work on a Dell machine but it would not work on my machine. When I request a valid code all I got was silence.

Thumbnail of user anony90
1 review
2 helpful votes
January 8th, 2014

THIS WEBSITE IS A TOTAL SCAM! Be warned! Do not purchase from this website. Ever since I did, I have been receiving shady phone calls non-stop! I ordered a Windows 7 download which did NOT download properly. I had to track down a number to get in touch with them because their website has been down. When I did finally speak to someone I thought they had helped me- a day later I get a phone call from "Microsoft" saying I would get a refund for my money that I had paid to tveak.com. He got on my computer using ammy.com and tried to get me to put my credit card information. All the while being rude! I immediately shut my computer down and ran a system check. I also called my credit company and reported what happened. The calls did NOT stop- not only did they call my business phone, they even called my cell phone. A DIFFERENT guy from "Microsoft" trying to pull another scam. So crazy! Stay away! You have been warned!

Thumbnail of user cherrym
1 review
1 helpful vote
July 11th, 2013

Very happy with the chat representative. He was very helpful..

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http://t.co/SBRr37z03E online store of computers parts, hardware, software and all types of electronics items, buy cheap computers parts online.

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