• TutorABC Chinese

TutorABC Chinese

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Overview

TutorABC Chinese has a rating of 4.8 stars from 104 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TutorABC Chinese most frequently mention customer service, and good way. TutorABC Chinese ranks 2nd among Language Learning sites.

  • Service
    28
  • Value
    26
  • Shipping
    7
  • Returns
    9
  • Quality
    27
2
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How would you rate TutorABC Chinese?
Top Positive Review

“Great Tutor Service!”

Eric H.
10/19/17

Tutor Ming has been a fantastic experience for me so far. I'm a 41-year-old American, studying Mandarin for the first time. After almost one year, I've made great strides in my speaking and listening! As a college professor, I can honestly say that the Tutor Ming teachers are truly excellent. They speak English fluently, understand grammatical concepts, and are unfailingly friendly, helpful, and good-natured! I'll be signing up for my second year of classes very soon. I can't recommend TM enough!

Top Critical Review

“SCAM SITE!”

John W.
11/20/16

I wanted to learn Chinese online because of my working hours, online seemed to be the best option for me. However I would like to WARN all people here of the nightmares I have suffered from this company! If you want to spend your hours stuck with IT technical help and learning very little, then please feel free to sign up! I had recently booked a two hour class, I spent almost 1 hour and 40 minutes on the phone to technical services who took control of my computer WITHOUT permission while I was away. They apologized but I still feel it was a breach of my privacy. Out of the classes I had, I would say only 3 were successful. All others were failures. I had nothing but sound problems, Java application issues and relentless pop ups interfering with the class. A TOTAL JOKE and WASTE OF MONEY BE WARNED!

Reviews (104)

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Thumbnail of user nickc78
1 review
0 helpful votes
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July 27th, 2016

I studied Mandarin full time a few years ago, but got out of practice when I stopped studying. I signed up to TutorMing to try and encourage myself to keep in practice. I've found it a very effective way to do so. Since I started with TutorMing (around 10 lessons ago), I've found I'm getting back some of the old familiarity and learning quiet a bit of new vocabulary. I definitely plan to keep using it.

It's super flexible (you can book classes 12 hours in advance and cancel up to 4 hours before if you need to), so if I have a quiet morning, I find myself booking classes for the coming evening. My initial placing level was a bit tough for me, but I asked customer service and they made it a bit easier. Very flexible indeed.

I'd definitely suggest giving the free trial a go!

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Thumbnail of user isawank
1 review
0 helpful votes
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July 10th, 2016

Convenient and effiective way to pick up the language since you can talk (most likely) 1-1 with native speakers. Most of the teachers are professional. However, there are still rooms for improvement.

Super flexible schedule is a big plus.

5-Star customer service!

Thumbnail of user rebeccam94
1 review
1 helpful vote
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July 2nd, 2016

A good source to keep up regular practice. Very convenient - you're not limited to 1 teacher's availability. Main limitation I have is there is no opportunity to review previous content in the classes, therefore making more difficult to remeber what you've learnt. Rebecca M

Thumbnail of user scotts224
1 review
1 helpful vote
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December 7th, 2016

I loved the flexibility of the scheduling, and also the teachers were very patient and helpful. The one thing that was missing is review of previous classes to help solidify the new vocabulary and grammar. They have a homework section but does not help with incorporating into a conversation. Other than that I highly recommend.

Thumbnail of user waynec46
Wayne C. – TutorABC Chinese Rep

Hi Scott, we are glad you have enjoyed your classes and that you highly recommend us. We appreciate greatly your suggestion and feedback as well, and it is something that we will be taking into consideration for this new year in order to further improve the way our students learn Chinese.

Thumbnail of user rachh93
1 review
2 helpful votes
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October 27th, 2022

I am currently using tutorabc formerly known as tutorming. When I first started with tutorming (2020), they were extremely helpful and answered emails quickly- with helpful and sincere replies. Nowadays, I email them 2-3 times with an issue and am likely to never hear back from them. A few of my emails have been requests for specific teachers, password reset help, along with other questions, comments, or concern. Before, tutorming would reply to an email within 48 hours. As of now I am frustrated and irritated with tutorabc and am not sure if I will be back after I use up all my allotted sessions.

Thumbnail of user rachela42
1 review
0 helpful votes
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July 21st, 2016

I started using TutorMing a few months ago and I absolutely love it! I have noticed a large improvement in my vocabulary and speaking ability. They offer both Simplified and Traditional Mandarin. The teachers are all very professional, the learning material is easy to understand, and the learning platform is great. I would recommend TutorMing to anyone who is trying to learn Mandarin Chinese.

-Rachel Ayala
United States

Thumbnail of user matthewr58
1 review
0 helpful votes
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August 28th, 2016

I have been using TutorMing for roughly 2 years on and off, in conjunction with my past 7 years of Mandarin studies, including in my university, I feel that TutorMing is the most effective platform out there to help improve all aspects of your chinese learning. Pronunciation, grammar, spoken conversation, and reading are all covered via one platform. The teachers are patient, come from various provincial areas from within Taiwan and the Mainland and thus expose you to a variety of local Mandarin vocabularies, I would recommend this system to anyone serious about improving their Chinese. Hands down top of their game.

Thumbnail of user kobel11
1 review
0 helpful votes
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July 6th, 2016

TutorMing staff provides quality service and support that is seemingly unparalleled. In a world where customer service seems to be the exception and not the rule, TutorMing goes above and beyond to deliver an experience that is not only educational, but satisfying. If you're looking to learn Chinese and have a fantastic time learning, look no further than TutorMing.

Thumbnail of user laurad105
1 review
0 helpful votes
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July 1st, 2016

The teachers are extremely polite and professional.
It's a rally good way to learn Chinese, especially if you need to do so at your own pace and you can't commit to a fixed studying time. They are also very helpful when you say you need to repeat a lesson. The slides are nice and make the vocabulary easy to remember. I would recommend Tutor Ming to anyone who needs to learn Chinese fast.

Thumbnail of user anthonyw1243
0 reviews
1 helpful vote
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June 24th, 2022

I've been learning Chinese at TutorABC Chinese for over five years. Not only learn more about the Chinese language but Chinese cultures and foods as well. This online course is helpful for everyone! You should definitely try their trial session first and you will be amazed!

Products used:
Master Package

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Thumbnail of user alexr153
1 review
1 helpful vote
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May 22nd, 2017

TutorMing is an amazing website. The teachers are extremely happy and helpful plus the courses are designed around your level of Chinese. I improved my Mandarin skills extremely fast using this website, just make sure you are consistent with you classes. I would recommend TutorMing to anyone and everyone!

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Thumbnail of user waynec46
Wayne C. – TutorABC Chinese Rep

Hi Alex, thank you for reviewing TutorMing classes. Yes, being consistent about taking Chinese classes and maximizing exposure to the Chinese language and culture is vital in order to see great results. Thank you once again for recommending us!

Thumbnail of user karyssag
1 review
0 helpful votes
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July 5th, 2016

TutorMing is personal, real-time teaching with a native speaker. When it comes to language learning, this is key to progress. There are minor bumps and bruises with any company, especially with being based on the internet. But overall their service is excellent and worth investing in if you're serious about learning the Chinese language.
--Karyssa Garcia

Service
Thumbnail of user michaellem1
1 review
1 helpful vote
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July 1st, 2016

I really want to give a huge thumbs up to the warm and friendly teachers at TutorMing. They are what make the service totally worthwhile. The teachers are always very helpful and patient with me. The only downside is the lack of a guided lesson plan. I would love to see a more building block style of lesson plan (where one lesson builds on the last lesson). Otherwise, the lesson plans are always very diverse, challenging, and interesting. They really capture my attention and help me learn relatable, current, day-to-day vocabulary.

Tip for consumers:
Have a good and fast internet service to avoid tech issues.

Service
Quality
Thumbnail of user jeremyb69
1 review
0 helpful votes
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July 1st, 2016

Over all it is a good service. One on one is always a good way to learn. The material is good and matches the level of the student very good. The only real down side is that you don't get the same teacher each time, just who ever is free at the time. Some of them use too much English so you need to keep asking them to speak more Chinese. (Happened to me about 10% of the time). I would recommend it however to any serious learner to sharpen your conversation skills

Thumbnail of user margauxl2
1 review
0 helpful votes
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July 3rd, 2016

Being very busy at work and often traveling, Tutorming gave me a new way to learn: very flexible to book or cancel, 24h teachers available and very good methods with efficient software both visual and oral. I am finally making good progress in chinese!

Thumbnail of user siglindem
1 review
0 helpful votes
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July 4th, 2016

TutorMing has excellent teachers that guide you step by step in practicing Chinese. They are patient and fun to learn with. I would recommend this site to anyone who wishes to attain fluency in Chinese.

Thumbnail of user nicok3
1 review
0 helpful votes
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July 1st, 2016

I have had only one session so far, which I enjoyed thoroughly. I am still practising the words before going for another. The consultant was very supportive. The homework and vocabank is very helpful.
Nico Kruger
Johannesburg
South Africa

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Thumbnail of user lukasb41
1 review
0 helpful votes
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June 16th, 2021

Tutorming is a wonderful place to learn Chinese. With the variety of teachers, everyone can find their fit and the material helps to absorb the needed vocabulary very quickly. I have taken more than a hundred of their classes and have been left very impressed by the quality of teaching and customer service.

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Thumbnail of user williamd109
1 review
1 helpful vote
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July 1st, 2016

Tutorming is really great, because you not only have a live teacher reacting to your pronunciation mistakes, but the entire company is so well structured so that you feel like a welcome guest, being taken care of. They overview your progess and steer you in the correct direction in regards your learning, responding to your unique needs. Its really great to learn in this one-on-one manner, instead of a large group.

Thumbnail of user tracyw70
1 review
1 helpful vote
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August 15th, 2016

I'm an intermediate Mandarin speaker and looked into TutorMing when I found out I had to travel to China for work. I have been using TutorMing for both myself and just recently using for my 7 year old daughter. All the instructors are really professional and patient, great with adults and kids. The materials are very appropriate and relevant. And the iPad app makes the learning even more convenient and mobile. Using TutorMing for my daughter has saved me hours of driving time to her class. I look forward to seeing her Mardarin improve.

Thumbnail of user yapi1
1 review
0 helpful votes
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July 5th, 2016

Each class is somewhat unique. A boring subject can be made lively or just a dull read it thru depending to the tutor. Tutorming uses credit system. Each credit is 45mins. If you book your class 24hrs in advance = 1 credit. If you book 4 hours before = 1.25 credit. There are still hiccups such as connection lag and even same lesson. However, they have an IT person who is ready to assist and make up lost time. Overall it is a great portal to do online studying. Cons: connection hiccup & dull tutoring. Pros: lesson download and video to view each session.

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Thumbnail of user darjab
1 review
0 helpful votes
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July 3rd, 2016

I had just started learning Chinese when I had to stop with the classes due to personal reasons and I plan to continue learning this beautiful language as soon as possible.
Consultants who taught me were very inspirational and knowledgeable and showed me how to learn this language in a very fun and exciting way. Considering it is very different from indo-european languages I had previous experience with it requires much more interest from a student and a lot of effort from the teacher as well to be able to continue. I would recommend this learning experience to everybody who are looking for something different and unique!

Thumbnail of user sirinthipp
1 review
0 helpful votes
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July 9th, 2016

TutorMing is always customer focused. They are the best practice of doing business. They always care what customer experience and paying attention to all feedback. This is honestly very impressive. The course itself is also intensive and enjoyable.

Thumbnail of user lizk83
1 review
0 helpful votes
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April 2nd, 2019

I love learning with TutorMing. It is my favorite way to learn Chinese. I get to have one-on-one classes and practice speaking and listening. The tutors have all been friendly and patient and very helpful. Thank you, TutorMing!

Thumbnail of user rachelm104
1 review
1 helpful vote
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July 14th, 2016

I am really enjoying learning Chinese with Tutor Ming. It is is an excellent programme - with great teachers and a simple but effective learning structure. I would highly recommend this study programme.

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From the business

Learn Chinese with Confidence and Purpose!

TutorABC Chinese is the world's No.1 online platform for learning Chinese.

Since 2008, TutorABC has been offering both English and Chinese classes to over 100 million students in over 100 different countries around the world.

Our key features include:
• Live online classes 24/7
• Personalized - AI matching technology
• Simplified or Traditional Chinese
• Pinyin or Zhuyin Fuhao (bopomofo)
• 1 on 1 or small group classes
• Fully qualified and experienced teachers
• Safe and secure technology platform
• Highest ratings

TutorABC Chinese also provides specialized exam preparation courses for the HSK and TOCFL exams.

We help our students save time, save money, and get faster results.

At TutorABC we make learning Chinese easier, faster and more enjoyable!

www.tutorabcchinese.com

Company Representative

Thumbnail of user customerp3
Customer P.
Customer service leader

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