TTDeye has a rating of 2.19 stars from 293 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about TTDeye most frequently mention customer service, tracking number, and post office problems. TTDeye ranks 89th among Contact Lenses sites.
This company responds to reviews on average within 9 days
A quickest and believed site that suit human psyche of late my sister needed to purchase contacts len I just accepted my contact focal point from TTDEYE. Extremely Bright. I simply think I look excessively lovely from the focal point. The vision is incredible. The are extremely simple to put on and use. My utilization lets me know the will endure. Much appreciated you Soo much TTDEYE. L will get a kick out of the chance to prescribe this site to surrounding me.
I would not order from them, for starters it takes FOREVER to get your contacts, secondly do not have good customer service, I have been waiting 2 months for mine and when I reached out they said it was wrong address which I have ordered many times before with SAME ADDRESS and then of course their customer support is like I can give you a discount code ( of course to buy and spend more money) not sure what kind of customer service this is but not ok with how they handled it
It says it takes 10-20 days for shipping on their site. But my package took about 25 days to arrive. The shipping time is really long. But to my surprise, they sent me some extra stuff, such as lens cases, hand mirror, stickers. And the contacts are totally as what I expected.
Reliable affordable contacts. Always come through and good quality contacts. Delivery is always faster than expected. Great company that I have purchased 4 times from now and always impressed.
Tip for consumers:
The more you order the cheaper and blows any other company out of the water with pricing.
Products used:
Ive puchased over 12 pairs of colored prescription contacts.
I ordered a pair of contact lenses (color: egypt red) and I was really satisfied because the quality is excellent, I also would like to say that the support service is great and they treat you very very well! They give you a free contact lenses box, some free stickers, and like some glitters, they also give you a mini mirror, I didn't give 5 stars because of the mirror, it came broken, but I honestly didn't care that much because the rest of the package was perfect and I apologize because it went through many shipping days, so it may have moved a lot. :)
Tip for consumers:
they already include a free lenses case so you don't have to buy one
Products used:
I used my contact lenses
I had to wait 4 months to get them, but the customer service always replied my concerns with a professional approach.
I am wearing the Real Khaki prescription contacts and I really like them, they feel comfortable with what I think is a natural look.
Update: I previously wrote a review about my parcel being lost and the tracking site being very unclear. I deleted my previous review and will rewrite it purely based on my experience after customer service handled the complaint for me.
1 month after my order, my parcel was sent back for return as the site did not contain information to where my order was, so I could also not pick it up. TTDEYE asked me if I wanted them to reship it, and I said only if it's sent with DHL or else I wanted a full refund. They agreed, so they sent it with DHL for me.
To my surprise I ended up having to pay 50 euros for import taxes, when it arrived in my country. So basically because my order was not delivered to me the first time, I ended up paying even more, which I was trying to prevent.
All in all, I did receive my lenses this time and pretty fast. I just wish it was done sooner and it's a pity for the import taxes, but oh well... at least i got them.
Tip for consumers:
Please if your country has bad experience with international deliveries. Make sure you check if the company has delivery with UPS, FedEx or DHL. Do not and i repeat do not get yourself into trouble by taking another kind of delivery agent.
Products used:
none yet, i will soon tho
Just bought a pair of lenses from TTDeye. They look so natural! Cool! Sure to have another pair! Planning to complete the colors.
So I got the brown green and Queen gray and both color looks very nice on me for someone who has dark brown eyes. The things that I was skeptical about was if it was going to come because a lot of people have been saying that they didn't receive theirs but, the shipping is already long which is stated from 10-20 days but due to Corona it is understandable for it to come a bit later. I ordered mine April 22nd and it came May 20th which is basically almost a month just two days off. Also another thing is I put it on straight from the package (which I don't recommend doing, let it soak in contact solution for 6-8 hours or even 24hrs but, I was just very curious on how it would look on me) and what I mean is taking it out and putting it into contact solution for a little bit just so I can quickly put it on to see how it would look on me. The Queen gray with it on was a little blurry to my vision but I could still see, but maybe it's because I didn't let it soak for hours and I could feel that there was something on my eye but, It wasn't a big of a deal. With the Brown green on my eye I was able to see way more than the gray maybe because it doesn't fully cover all over the pupil and again I didn't let it soak in solution for hours also I felt that something was there a little bit but, I'll check again after I let it soak in my BioTru solution for 24 hours. Also I like the brown green more than queen gray because as a black brown skin girl The brown green compliments my skin and everything way more than the queen gray (but that's just my opinion). Anyways,
It was kinda hard for me to put it on because I'm not used to putting things in my eye but with practice I sure hope to improve. For the overall experience I would rate it a 8.5/10 but I do recommend this company to other people as long as you don't mind the wait for shipping especially during Covid-19 pandemic. And no this isn't a fake review, just being honest and saying how my experience with ttdeye as a first time buyer, and I do plan on posting this review on other sites because I don't feel like rewriting this all again. Long story short I would recommend.
Received mine in 12 days. No complaints so far. Havent tried them on yet because i wanted to wait 24 hours to let them sit in my our solution.
Well first I was afraid to place tje order after reading so many bad reviews, but I did it anyway. Its true, that the shipping was longer then I expected (around 35 days) but I also placed the order during COVID -19. The packacing was super cute, contening mirror, case for the lanses, tweezers and some kind of help stick (to put the lens in your eye). The lenses are super realistic looking and there is no "pixels" showing. The only problem I have is with the diameter. I was used to 14,5 mm, but these lenses have 14 mm. Its little mit not comfortable for me, but that is onto personal preference, I guess. Overall I would recommend if you dont mind longer shipping and smallwr diameter.
This site does not deserve the bad reviews it has. I ordered from them a bit ago and got my product and it is exactly what I wanted and came pretty quickly. The item ships from China so it does take about a week to get to the USA. I thought that my tracking number wasn't working because the package did not appear to be moving for awhile so I emailed TTDEYE. They responded the next day explaining that since it was coming from China I would not be able to track it until it got to the US. This turned out to be true, and I was able to track it after about 7 days. I appreciated the quick response and an actual explanation. Their customer service is good and the products are great quality, have already ordered from them again.
I purchased 6 pairs and an extra case. They came in about 2 weeks. Very nice package with some extra goodies like stickers and cute confetti glitter. The contacts came in disposable Liquid filled bubbles but they included hard plastic cases to put them in after wearing, I though that was nice. Customer service was very helpful when my tracking number didn't work, they sent me a new link with accurate tracking the day after I emailed them.
The white-out pair is hard to see out of, the white blocks your vision a little and the pairs with lighter rainbow colors are a little pixelated and see-through but for the price I'm overall happy with my purchase!
At first, I was really skeptic about buying because of some reviews I was seeing, but I'm glad I did because they really look good on me, sooooo love them! I bought the trinity green one. I want to try the twinkle brown one next time, they look so cool.
TTDeye Colored Contact Lenses! Wide Selection of Colors, Prescription and Categories! Cheap and High Coloring Index! 100% Authorized! Worldwide Free Shipping!
Founded in 2011, TTdeye has become one of the famous contact lenses brand around the world. Rely on 7 years’ experience, Ttdeye factory will meet so many of your demands for contact lenses, such as make you more beautiful and special. Besides, we are quite confident to offer you some meaningful contact lenses design, such as the Christmas color contacts, cosplay colored contact lenses and so on.
During these 7 years of development, TTDEYE company are outstanding after so many contact lenses export business, whose turnover has reached 80 million, and are expected to reach 1 billion this year. On the basis of delicate design and responsible attitude, TTdeye made a great breakthrough and fast-growing these years, stepping ahead of e-commerce industries. More important visits only to the Instagram platform reach up to 270 thousand and are still growing.
Always insist in the principle of “quality first, custom ahead”, Ttdeye will try our best to provide all our customers first class contact lenses with thousands of colors, and seeking fashion, beauty as well as health for every girl to find love, happiness and wonderful tomorrow.