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TSI Diesel has a rating of 1 star from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. TSI Diesel ranks 92nd among Industrial Equipment sites.
This is a long story, so I will try to keep it as short as possible. On 12/28/19, we went to TSI Diesel Worx, in Gulfport MS. For a blower motor fan in our motor homes dash, While waiting the owner came out and told us we were looking at 2 major repairs. Costing $8,000 and the other $6,000.00... Needless to say we were scared to death, but the owner said not to worry he could take care the these issues by reprogramming our motor homes computer. We were talked into the repair. When we got our motor home back, it would not accelerate as normal. It was like a turtle trying to get up to speed. We pulled over and tried accelerating again, same thing... I called the shop and a mechanic came out and did nothing. He told we had to drive it for 150 miles or more as the computer has to learn how we drive. Which is a total lie! We tried getting the problem resolved for over 2 1/2 weeks and 30 some phone calls. Had file a dispute with our credit card company. On 1/16/20 received a threating phone cal and the owner told us not contact his shop or his mechanic anymore. 2/12/20 Took our motor home to 2 different diesel shops and got 2 estimates. It will now cost us between $3889. 00 and $4,616.00 to fix. If we would have had this failures, the check engine light would have come on, an alarm would have gone off and it would set and show the code on our dash panel. Which we had none of. This was a total scam run by TSI Diesel Worx... So Stay Away from this place.
This is a long story, so I will try to keep it as short as possible. On 12/28/19, we went to TSI Diesel Worx, in Gulfport MS. For a blower motor fan in our motor homes dash, While waiting the owner came out and told us we were looking at 2 major repairs. Costing $8,000 and the other $6,000.00... Needless to say we were scared to death, but the owner said not to worry he could take care the these issues by reprogramming our motor homes computer.
We were talked into the repair. When we got our motor home back, it would not accelerate as normal. It was like a turtle trying to get up to speed. We pulled over and tried accelerating again, same thing... I called the shop and a mechanic came out and did nothing. He told we had to drive it for 150 miles or more as the computer has to learn how we drive. Which is a total lie! We tried getting the problem resolved for over 2 1/2 weeks and 30 some phone calls. Had file a dispute with our credit card company. On 1/16/20 received a threating phone cal and the owner told us not contact his shop or his mechanic anymore. 2/12/20 Took our motor home to 2 different diesel shops and got 2 estimates. It will now cost us between $3889. 00 and $4,616.00 to fix. If we would have had this failures, the check engine light would have come on, an alarm would have gone off and it would set and show the code on our dash panel. Which we had none of. This was a total scam run by TSI Diesel Worx... So Stay Away from this place.
I took my 2000 Ford Super Duty to TSI for a diagnostic check. My truck would start and run fine, but would not restart after the engine warmed up. I was informed that it would cost around $4,500 to fix, and was given a laundry list of things that they said were wrong with my truck. I was told that the injectors needed to be replaced, it required a new wiring harness and the fuel system also needed replacement. After I told them that I could not afford to pay that much and would have to bring my truck back at another time to have the work done, I was then informed that it would no longer start. They charged me for work that I never consented to have done and left me with a truck that no longer functioned. They had resealed the injectors, and at some point did something to make my truck inoperable. I was charged $1,141.00. Only $197.00 of the bill was for the diagnostic check, while the rest was for work that was never approved by me. This also included a charge of $202.00 for an ICP sensor that I had replaced before I brought the truck to them. It even stated on my bill that the sensor was replaced previously, and I was still charged for it.
I was told by Mark that the owner was out of town, and that he would contact me about refunding some of the overcharges. I never received a call from him. I tried calling them to talk to someone a minimum of 10 times. Every time that I would call, I was told they were on a conference call and that they would call me back.
After looking at several reviews for this company, there seems to be a trend of people being overcharged or being charged for work that was never performed.
Do Not use this company, theirs a reason Every other shop is busy for 2 weeks or more and they Are Not. They have ZERO Diagnostic Skills. They Will try to Charge a Diag Fee for doing Nothing but drive down the street. When i got my truck They didnt Release the brakes Doing a Burnout with one Axle and DRAGGING THE OTHER Axle. They are Not Competent enough to Even Release the brakes. 1030 am they had someone Threaten me on the phone Pretending to be my Boss Telling me to Remove my Business Name and Dot numbers. Also saying they are WAAAY Above his head in this company. I called the Owner HE IS NOT HAPPY.The Fact Remains that these people get your personal info then make threats from a number owned by 3r cattle co 100 N Turner rd Gulfport ms. The front desk man said this was the OWNER threatening me
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