Truthfinder.com has a rating of 2.1 stars from 671 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Truthfinder.com most frequently mention credit card, email address and background check. Truthfinder.com ranks 8th among Background Check sites.
I want to cancel my membership and I did and I wanted to get a refund back from my membership and I did and I given this customers rep a good rating.
Truth finder is really a good site, I personally would recommend the site you ask they will get the job done
Hello Diana,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience with us, and we look forward to continuing to assist you in the future.
Thank you,
TruthFinder Support
Thank you for having this peoga. It was helpful and I hope to use it again. Have a great day and thanks
Hello Susan,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you have enjoyed using our services, and we look forward to continuing to assist you in the future.
Thank you,
TruthFinder Support
I have not read the report yet.I hope it's not all bad '
But I know he is not been a very nice person. But
You can't choose your family.
Hello William,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you have enjoyed your experience with us and we look forward to continuing to assist you in the future.
Thank you,
TruthFinder Support
A monthly payment such as $5.99 per month for unlimited reports would attract millions of customers for Truthfinder.
Hello Javier,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you've enjoyed using our products, and will pass along your suggestions to the appropriate teams! We look forward to continuing to assist you in the future.
Thank you,
TruthFinder Support
Once you get the hang of how to navigate you are on your way! Keep the good search up! Great customer service!
Hello JA M S.,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience with us, and with our dedicated Customer Care Team! We look forward to continuing to assist you in the future.
Thank you,
TruthFinder Support
Leon assisted me today with my account and did an excellent job in helping me access my account. I also really appreciate the guidance he gave on the safety and security of my account and most importantly my personal and financial data. Many thanks to Leon!
Hello Cindy,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience with us, and will be sure to pass along your kind words to Leon and his team! We look forward to continuing to assist you in the future.
Thank you,
TruthFinder Support
Needed to make contact with my son-in-law about a pending health crisis. Now I have contact information for him and my daughter very helpful
Hello Deborah,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience with us, and were able to find your children's contact information. We look forward to continuing to assist you in the future.
Thank you,
TruthFinder Support
Fake waste of time. After waiting for ever for the "free" service, asked for a credit Card...A bunch of fake info is displayed to make you give your info... all FAKE FAKE FAKE!
Hello Asdasd,
Although we are sad to see you were unhappy with your experience, we appreciate you taking the time to offer us feedback. While we wish we could provide all of the information to our customers for free, we do pay to access our data sources and it costs money to maintain our website. Please reach out to us at (855) 921-3711 or email us at help@truthfinder.com if there's anything we can do to improve your experience. If you would like to view our pricing page, please visit https://www.truthfinder.com/pricing/
Thank you
Thanks for the help! I was looking for time sensitive background information on someone I suspected my wife was seeing - they met for lunch in May to give him a memorial tribute that I graphically designed, printed and framed for his recently deceased father - but she told me she was meeting her "girlfriends" for lunch. She communicates with him on WhatsApp and that's how I knew they met for lunch. She told me he was just a "friend" and gave me only a name (turned out to be his last name) that I thought was his first name - I did not suspect anything yet. The report was very comprehensive information and it confirmed what I suspected - it turned out to be her Ex boyfriend who I knew only by his first name. It confirmed what I suspected but gave me even more of what I didn't know. It was worth the price, if even only for one report and a quick auxiliary search to see if he was still married (my wife said he was, but I suspect he is divorced or no longer living with his spouse - the report was vague). It's okay to dig for information even if it brings out the truth that might hurt. I finally did confront her about it and why she did not disclose that they were one and the same person - her Ex and why she came up with a ruse for meeting him in May as "with meeting her girlfriends" for lunch. She said that their past relationship ended a long time ago and that they were just friends (I suspect friends with benefits based on another WhatsApp note about a potential outing in January "overnight"). She says she wants her freedom and asked for time and space to regain our "trust" (I did after all capture her WhatsApp images). I commented that she sounded like she was going down the path of a divorce and she responded, "We could still be friends!" Hopefully, we will work things out...to be continued, but I already asked my attorney that drew up the pre-nuptial agreement for the executed copy. I'm attending a free webinar on Divorce this week.
Hello Hank,
Thank you for taking the time to leave us with your feedback. We are delighted to know that we were able to help you get the answers you needed, and we look forward to continuing to assist you in the future.
Thank you,
TruthFinder Support
Does not tell you after report generated you have pay more to READ the reports! Save your money to research!
Hello Deb,
Although we are sad to see you were unhappy with your experience, we appreciate you taking the time to offer us feedback. While we wish we could provide all of the information to our customers for free, we do pay to access our data sources and it costs money to maintain our website. Please reach out to us at 1 (888) 445-2727, or email us at support@mailer.intelius.com, if there's anything we can do to improve your experience. Please feel free to take a look at our pricing page for transparency in our prices. https://www.truthfinder.com/pricing/
Thank you
So basically I tried finding information out about people, obviously. So I looked up free back ground checkers and on every website it said truth finder was free. So I go and do everything, such as put the persons name in, etc. It takes like 20 minutes to "find" everything and the last step of this 20 minute time consuming/ wasting website was it asked for my credit card info. They should charge you at the beginning rather than waiting for you to put all the information in and wasting your time. 0/10 DO NOT RECOMMEND!
Hello Angel,
Although we are sad to see you were unhappy with your experience, we appreciate you taking the time to offer us feedback. While we wish we could provide all of the information to our customers for free, we do pay to access our data sources and it costs money to maintain our website. Please reach out to us at 1 (888) 445-2727, or email us at support@mailer.intelius.com, if there's anything we can do to improve your experience.
Thank you
Truthfinder was able to provide all the pertinent information I was requiring within matter of minutes. It was a very smooth process all together and would most definitely use them again.
Mike D
Hello Mike,
Thank you for taking the time to leave us with your feedback! We are delighted to see that you enjoyed your experience with us, and we look forward to continuing to assist you in the future.
Thank you,
TruthFinder Support
This is a review. This is a review. This is we a review.This is a review. This is a review.This is a review.
Hello Barbie,
Thank you for taking the time to leave us with your review. We are sad to see you were unhappy with your experience, but unable to offer a solution as we do not know what you did not like.
Thank you
I got on truthfinder in the hopes of getting some background information I had an idea was there but thought a background would verify.
Unfortunately they didn't have it and we got it a different way.
When I reached out to cancel my subscription. The customer service representative was very professional and even gave me a refund.
I would definitely give them a try again if need be.
They said: Free check! I proceeded to try to look myself and spent like 10 minutes going through all the process, then they told me they would send it to my email so I gave it to them to then wait some more for them to tell me at the end I had to pay. I HATE when websites do this, it's just a waste of time. By the way, all the time they put stuff to make you think you'll see some criminal records or disturbing things just to make you pay and see what you already know. I'm actually mad I gave them my email, age and full name as well as location. TRUTHFINDER... more like USELESSFINDER lol.
Hello Dfgj,
Although we are sad to see you were unhappy with your experience, we appreciate you taking the time to offer us feedback. While we wish we could provide all of the information to our customers for free, we do pay to access our data sources and it costs money to maintain our website. Please reach out to us at (855) 921-3711 or email us at help@truthfinder.com if there's anything we can do to improve your experience.
Thank you
They provide nothing but basic information and then try to get you to subscribe additionally to give you the rest of the information. It is a scam to milk you out of your cash.
Hello Tim,
Although we are sad to see you were unhappy with your experience, we appreciate you taking the time to offer us feedback. While we wish we could provide all of the information to our customers for free, we do pay to access our data sources and it costs money to maintain our website. Please reach out to us at (855) 921-3711 or email us at help@truthfinder.com if there's anything we can do to improve your experience.
Thank you
Showed heretofore unknown info. Will use again when appropriate. Would never use for background checks etc.
Hello,
Thank you for taking the time to leave us feedback. We are delighted to see that you enjoyed your experience with TruthFinder, and we look forward to providing you with our services again in the future.
Thank you,
TruthFinder Support
I paid $28 to see criminal records on a certain individual whom I know has a record. I'm very upset this was a scam of money to see the stuff I already knew about. Let down on trying to find information
Hello,
We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers. Please feel free to contact our dedicated Customer Care Team at (855) 921-3711 or email us at help@truthfinder.com and we will try to make this right.
Thank you!
Well...You Can't Handle the Truth, the Whole Truth and Nothing But the Truth! Seriously though... Pretty good app and a very reasonable price!
Hello,
Thank you for taking the time to leave us feedback. We are delighted to see that you enjoyed your experience with TruthFinder, and we look forward to providing you with our services again in the future.
Thank you,
TruthFinder Support
Answer: To Amber: I have used Truthfinder for several years and of all the search sites, I have found their information the most current (and the most correct). I 100% believe that there are scammers that USE Truthfinder - to get information they can't get on Google - but I don't think that Truthfinder "scams people". They get their data from "public information" - something we could all get if we had the time and patience to find information about any person that someone is looking for out there. I use the website to find high school classmates and I have been pleased with the success I have had finding "long, lost friends". I agree with you that the scammers need to be prosecuted for all the times they break the law. They should all get off the couch and get a job instead of stealing from honest people who are trying to take care of their families by actually WORKING.
Answer: Why does truth finder Make you pay for nothing!
Answer: Truth Finders customer service answers calls quickly. They will get you unsubscribed promptly & they will refund any monies owed to you.
Answer: You can't! This site can't find anything worth the money you spend
TruthFinder People Search provides millions of Americans with easy-to-read background reports, public records, contact information, and more. TruthFinder reports include data sourced from county, state, and federal databases. Truthfinder accesses multiple public records stored on the deep web and presents them to the user in one simple report. You can use TruthFinder to check up on old friends, investigate an online date’s information, reconnect with family members, and even to check yourself. Help Site: https://www.truthfinder.com/help/ Blog Articles: https://www.truthfinder.com/infomania/
Hello Gregory,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience with us, and with our dedicated Customer Care Team - whom I will be sure to pass along your kinds words to. We look forward to continuing to assist you in the future.
Thank you,
TruthFinder Support