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Truthfinder.comReviews 671

2.1
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Truthfinder.com Reviews Summary

Truthfinder.com has a rating of 2.1 stars from 671 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Truthfinder.com most frequently mention credit card, email address and background check. Truthfinder.com ranks 8th among Background Check sites.

service
246
value
250
shipping
66
returns
91
quality
208
This company responds to reviews on average within 1 day
Indiana
1 review
0 helpful votes
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I want to cancel my membership and I did and I wanted to get a refund back from my membership and I did and I given this customers rep a good rating.

Date of experience: February 16, 2023
Chris E. Truthfinder.com Rep
over a year old

Hello Gregory,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience with us, and with our dedicated Customer Care Team - whom I will be sure to pass along your kinds words to. We look forward to continuing to assist you in the future.

Thank you,
TruthFinder Support

Luxembourg
1 review
0 helpful votes
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Truth finder is really a good site, I personally would recommend the site you ask they will get the job done

Date of experience: February 14, 2023
Chris E. Truthfinder.com Rep
over a year old

Hello Diana,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience with us, and we look forward to continuing to assist you in the future.

Thank you,
TruthFinder Support

Virginia
1 review
0 helpful votes
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Good
February 15, 2023

Thank you for having this peoga. It was helpful and I hope to use it again. Have a great day and thanks

Date of experience: February 13, 2023
Chris E. Truthfinder.com Rep
over a year old

Hello Susan,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you have enjoyed using our services, and we look forward to continuing to assist you in the future.

Thank you,
TruthFinder Support

Ohio
1 review
0 helpful votes
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Report
February 13, 2023

I have not read the report yet.I hope it's not all bad '
But I know he is not been a very nice person. But
You can't choose your family.

Date of experience: February 12, 2023
Chris E. Truthfinder.com Rep
over a year old

Hello William,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you have enjoyed your experience with us and we look forward to continuing to assist you in the future.

Thank you,
TruthFinder Support

Nevada
1 review
0 helpful votes
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A monthly payment such as $5.99 per month for unlimited reports would attract millions of customers for Truthfinder.

Date of experience: February 12, 2023
Chris E. Truthfinder.com Rep
over a year old

Hello Javier,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you've enjoyed using our products, and will pass along your suggestions to the appropriate teams! We look forward to continuing to assist you in the future.

Thank you,
TruthFinder Support

Texas
1 review
0 helpful votes
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Look & you will find
February 13, 2023

Once you get the hang of how to navigate you are on your way! Keep the good search up! Great customer service!

Date of experience: February 12, 2023
Chris E. Truthfinder.com Rep
over a year old

Hello JA M S.,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience with us, and with our dedicated Customer Care Team! We look forward to continuing to assist you in the future.

Thank you,
TruthFinder Support

Virginia
1 review
0 helpful votes
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Leon assisted me today with my account and did an excellent job in helping me access my account. I also really appreciate the guidance he gave on the safety and security of my account and most importantly my personal and financial data. Many thanks to Leon!

Date of experience: February 10, 2023
Chris E. Truthfinder.com Rep
over a year old

Hello Cindy,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience with us, and will be sure to pass along your kind words to Leon and his team! We look forward to continuing to assist you in the future.

Thank you,
TruthFinder Support

Texas
1 review
0 helpful votes
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Needed to make contact with my son-in-law about a pending health crisis. Now I have contact information for him and my daughter very helpful

Date of experience: February 9, 2023
Chris E. Truthfinder.com Rep
over a year old

Hello Deborah,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience with us, and were able to find your children's contact information. We look forward to continuing to assist you in the future.

Thank you,
TruthFinder Support

Michigan
1 review
0 helpful votes
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Don't Waste Your time
February 8, 2023

Fake waste of time. After waiting for ever for the "free" service, asked for a credit Card...A bunch of fake info is displayed to make you give your info... all FAKE FAKE FAKE!

Date of experience: February 8, 2023
Chris E. Truthfinder.com Rep
over a year old

Hello Asdasd,
Although we are sad to see you were unhappy with your experience, we appreciate you taking the time to offer us feedback. While we wish we could provide all of the information to our customers for free, we do pay to access our data sources and it costs money to maintain our website. Please reach out to us at (855) 921-3711 or email us at help@truthfinder.com if there's anything we can do to improve your experience. If you would like to view our pricing page, please visit https://www.truthfinder.com/pricing/

Thank you

Virginia
1 review
0 helpful votes
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Thanks for the help! I was looking for time sensitive background information on someone I suspected my wife was seeing - they met for lunch in May to give him a memorial tribute that I graphically designed, printed and framed for his recently deceased father - but she told me she was meeting her "girlfriends" for lunch. She communicates with him on WhatsApp and that's how I knew they met for lunch. She told me he was just a "friend" and gave me only a name (turned out to be his last name) that I thought was his first name - I did not suspect anything yet. The report was very comprehensive information and it confirmed what I suspected - it turned out to be her Ex boyfriend who I knew only by his first name. It confirmed what I suspected but gave me even more of what I didn't know. It was worth the price, if even only for one report and a quick auxiliary search to see if he was still married (my wife said he was, but I suspect he is divorced or no longer living with his spouse - the report was vague). It's okay to dig for information even if it brings out the truth that might hurt. I finally did confront her about it and why she did not disclose that they were one and the same person - her Ex and why she came up with a ruse for meeting him in May as "with meeting her girlfriends" for lunch. She said that their past relationship ended a long time ago and that they were just friends (I suspect friends with benefits based on another WhatsApp note about a potential outing in January "overnight"). She says she wants her freedom and asked for time and space to regain our "trust" (I did after all capture her WhatsApp images). I commented that she sounded like she was going down the path of a divorce and she responded, "We could still be friends!" Hopefully, we will work things out...to be continued, but I already asked my attorney that drew up the pre-nuptial agreement for the executed copy. I'm attending a free webinar on Divorce this week.

Date of experience: February 6, 2023
Chris E. Truthfinder.com Rep
over a year old

Hello Hank,
Thank you for taking the time to leave us with your feedback. We are delighted to know that we were able to help you get the answers you needed, and we look forward to continuing to assist you in the future.

Thank you,
TruthFinder Support

New York
1 review
0 helpful votes
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Money pit!
February 5, 2023

Does not tell you after report generated you have pay more to READ the reports! Save your money to research!

Date of experience: February 5, 2023
Chris E. Truthfinder.com Rep
over a year old

Hello Deb,
Although we are sad to see you were unhappy with your experience, we appreciate you taking the time to offer us feedback. While we wish we could provide all of the information to our customers for free, we do pay to access our data sources and it costs money to maintain our website. Please reach out to us at 1 (888) 445-2727, or email us at support@mailer.intelius.com, if there's anything we can do to improve your experience. Please feel free to take a look at our pricing page for transparency in our prices. https://www.truthfinder.com/pricing/

Thank you

Wisconsin
1 review
5 helpful votes
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Truth finder lies
February 4, 2023

So basically I tried finding information out about people, obviously. So I looked up free back ground checkers and on every website it said truth finder was free. So I go and do everything, such as put the persons name in, etc. It takes like 20 minutes to "find" everything and the last step of this 20 minute time consuming/ wasting website was it asked for my credit card info. They should charge you at the beginning rather than waiting for you to put all the information in and wasting your time. 0/10 DO NOT RECOMMEND!

Date of experience: February 4, 2023
Chris E. Truthfinder.com Rep
over a year old

Hello Angel,
Although we are sad to see you were unhappy with your experience, we appreciate you taking the time to offer us feedback. While we wish we could provide all of the information to our customers for free, we do pay to access our data sources and it costs money to maintain our website. Please reach out to us at 1 (888) 445-2727, or email us at support@mailer.intelius.com, if there's anything we can do to improve your experience.

Thank you

New York
1 review
0 helpful votes
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Information
February 3, 2023

Truthfinder was able to provide all the pertinent information I was requiring within matter of minutes. It was a very smooth process all together and would most definitely use them again.

Mike D

Date of experience: February 2, 2023
Chris E. Truthfinder.com Rep
over a year old

Hello Mike,
Thank you for taking the time to leave us with your feedback! We are delighted to see that you enjoyed your experience with us, and we look forward to continuing to assist you in the future.

Thank you,
TruthFinder Support

Massachusetts
1 review
0 helpful votes
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Nothing about Nothing
January 31, 2023

This is a review. This is a review. This is we a review.This is a review. This is a review.This is a review.

Date of experience: January 31, 2023
Chris E. Truthfinder.com Rep
over a year old

Hello Barbie,
Thank you for taking the time to leave us with your review. We are sad to see you were unhappy with your experience, but unable to offer a solution as we do not know what you did not like.

Thank you

Washington
1 review
0 helpful votes
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Content
February 1, 2023

I got on truthfinder in the hopes of getting some background information I had an idea was there but thought a background would verify.
Unfortunately they didn't have it and we got it a different way.
When I reached out to cancel my subscription. The customer service representative was very professional and even gave me a refund.
I would definitely give them a try again if need be.

Date of experience: January 30, 2023
Florida
1 review
0 helpful votes
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They said: Free check! I proceeded to try to look myself and spent like 10 minutes going through all the process, then they told me they would send it to my email so I gave it to them to then wait some more for them to tell me at the end I had to pay. I HATE when websites do this, it's just a waste of time. By the way, all the time they put stuff to make you think you'll see some criminal records or disturbing things just to make you pay and see what you already know. I'm actually mad I gave them my email, age and full name as well as location. TRUTHFINDER... more like USELESSFINDER lol.

Date of experience: January 25, 2023
Chris E. Truthfinder.com Rep
over a year old

Hello Dfgj,
Although we are sad to see you were unhappy with your experience, we appreciate you taking the time to offer us feedback. While we wish we could provide all of the information to our customers for free, we do pay to access our data sources and it costs money to maintain our website. Please reach out to us at (855) 921-3711 or email us at help@truthfinder.com if there's anything we can do to improve your experience.

Thank you

California
1 review
0 helpful votes
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Nothing that I did not know.
January 25, 2023

They provide nothing but basic information and then try to get you to subscribe additionally to give you the rest of the information. It is a scam to milk you out of your cash.

Date of experience: January 25, 2023
Chris E. Truthfinder.com Rep
over a year old

Hello Tim,
Although we are sad to see you were unhappy with your experience, we appreciate you taking the time to offer us feedback. While we wish we could provide all of the information to our customers for free, we do pay to access our data sources and it costs money to maintain our website. Please reach out to us at (855) 921-3711 or email us at help@truthfinder.com if there's anything we can do to improve your experience.

Thank you

Michigan
1 review
0 helpful votes
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Fine Report
January 24, 2023

Showed heretofore unknown info. Will use again when appropriate. Would never use for background checks etc.

Date of experience: January 24, 2023
Chris E. Truthfinder.com Rep
over a year old

Hello,
Thank you for taking the time to leave us feedback. We are delighted to see that you enjoyed your experience with TruthFinder, and we look forward to providing you with our services again in the future.

Thank you,
TruthFinder Support

Wisconsin
1 review
2 helpful votes
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Total scam
January 24, 2023

I paid $28 to see criminal records on a certain individual whom I know has a record. I'm very upset this was a scam of money to see the stuff I already knew about. Let down on trying to find information

Date of experience: January 24, 2023
Chris E. Truthfinder.com Rep
over a year old

Hello,

We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers. Please feel free to contact our dedicated Customer Care Team at (855) 921-3711 or email us at help@truthfinder.com and we will try to make this right.

Thank you!

South Carolina
2 reviews
0 helpful votes
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Well...You Can't Handle the Truth, the Whole Truth and Nothing But the Truth! Seriously though... Pretty good app and a very reasonable price!

Date of experience: January 19, 2023
Chris E. Truthfinder.com Rep
over a year old

Hello,

Thank you for taking the time to leave us feedback. We are delighted to see that you enjoyed your experience with TruthFinder, and we look forward to providing you with our services again in the future.

Thank you,
TruthFinder Support

About the Business

TruthFinder People Search provides millions of Americans with easy-to-read background reports, public records, contact information, and more. TruthFinder reports include data sourced from county, state, and federal databases. Truthfinder accesses multiple public records stored on the deep web and presents them to the user in one simple report. You can use TruthFinder to check up on old friends, investigate an online date’s information, reconnect with family members, and even to check yourself. Help Site: https://www.truthfinder.com/help/ Blog Articles: https://www.truthfinder.com/infomania/


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